LaserJet pro 200 color mfp m2: scan to email help

I'll have one creating problem scanning the e-mail account where I type in his or her email account information get where the person can go to the all-in-one machine and scan a document that comes from the e-mail account of the person.  Both we have a g-mail account and I have mine set up without problem, but can't seem to set up account of this person correctly. He said, there is a problem of name and user password (which it does not exist... or I do not think there is...) I mean I've logged on to this account with the same information and it allows me to this account g-mail without problem. I even deleted the information and he re-admitted) where it says there is a problem of smtp.

What I'm typing:

Your email address: I type in the e-mail [email protected]

Full name: I type the name of the user

SMTP server:

SMTP PORT: I tried a lot of different numbers.  Mine has worked with 25, but I also tried 587 and 465.  I do not know how to find the person's e-mail accounts that SMTP port number.   I also leave the box blank.

SMTP user ID: I put only in the first part of the e-mail address, the omission

SMTP password: enter the password for the e-mail account

Any ideas on how to solve this problem? I do not understand how mine worked and this one does not.

Gmail recently changed several security options that can block the printer to connect to their servers.

First, open the following link and ensure that you are connected to the same account that you define for the printer.

Within the signature in section check that '2-step audit' is defined as 'Off', so make sure that 'Access to less secure applications' is defined as 'Authorized', otherwise, the verification fails.

Within the activity recent section click on "Devices", if you see a blocked the connection attempt (it will be highlighted in red) click Yes, and then follow the steps in allowing access for insecure applications...

Once you are running a test for the outgoing user profile and check if the problem resolved.

Kind regards

Tags: HP Printers

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