LaserJet Pro 225: Laserjet Pro 225 won't initialize

We have a Laserjet Pro 225DW, that does not illuminate properly.

It starts but it only shows "Initializing" message on the LED screen and it will not go further. The menu is not launched, may not be printed to. I tried turning it on and outside and took out the power cord and left for a few hours.

Thanks for your suggestions,

Charles Myers

Hi @CMyers1,

Thanks for joining the Forums of HP Support for a solution to your printer problem.

I understand that you have a HP Laserjet Pro 225DW that is stuck on a screen "initializing" when starting. I would like to help with that.

I'll try to do a Reset of power on the printer.

Please let me know if that solves the problem, or if you need assistance.

Tags: HP Printers

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