LaserJet Pro 400 M451dn: Toner HP Laserjet Pro 400 does not fit

Probably I'm missing a small detail, but after extensive research and contemplate, I decided to ask here.

I have a LaserJet Pro 400 M451dn, who came into my office with no toner cartridge at all. We ordered the appropriate cartridges, 305 a (checked on the box of the printer and here on the website of HP), three more black color.

I opened only the yellow and blue, but not appropriate. In the left and right corners close, there is a piece in the tray of the printer which does not allow to slip into the cartridges. Everything seems correct with regard to the location of the electrical contacts, tabs, etc., but no amount of stirring or twist will allow cartridges to fit in the status bar to which they belong.

I feel a bit stupid if it's something incredibly simple that I'm missing, but I want to know rather than continue to try my own solutions that do not work.

Any suggestions?

I don't know there is a way to get it free. I never looked at the model number on the front of the printer, but I have now. It came on the Pro 400 area (where it fit well), then glanced at, very quick inspection, like the one on the box. I worked on the wrong model of printer. It's actually a CP2025 which, of course, uses different toner.
I'm sorry to bother you. You probably had something valuable to contribute to the world during the past days dedicated to thinking about my mistake.

Tags: HP Printers

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