LaserJet Pro 500 colorMFP M570: 60.02 error for Laserjet Pro 500 color MFP M570dw code

Hello.

I just tried to connect the printer to my Mac for the first time. When I turn on the printer, an error code "60.02 error" appears on the printer. I followed the instructions to turn off and turn on again after making sure that the printer is connected directly to the wall outlet. The guard error reappear. I tried the "fix" several times.

Is there a solution or the machine is broken?

Thank you

John

I think it is a mistake to lifting of the plateau.

Get out the paper tray about an inch of so that the printer do not lift and the power cycle the machine.

If you have a machine with additional trays, you can leave the tray with the problem open and use the rest until what it is resolved. You can also use tray 1, tray 2 is open.

If my post is solved your problem and click the accepted as button solution under him.

In order to thank a Tech for a post click the thumbs up button under the post.

You can even click on the two keys...

Tags: HP Printers

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