LaserJet Pro CM1415fn: Upgraded IMac and Laserjet now only print in black

Just upgraded my iMac, and the printer now not working is not in color. I see that the software is not available for Sierra implies that this may be the cause of the problem is it? Wish now that I had just updated! Software will be available soon?

Thanks for letting me know @Fosse.

Check the name of the driver that is installed by the printer. Make sure that it shows just the name of the printer.
Click on the Apple menu, click System Preferences. Click on printers and scanners, highlight the name of the printer on the left side and right side of the screen it should show the name of the printer. (Laserjet Pro CM1415fn)

If the full name of the printer is not correctly, delete and add the printer name back from the list. Click on the sign - to remove the driver and then click on the + sign to add the driver might have to drop-down list to select the name of the printer to add a click.

If you still have problems, and that the printer is on a network, just for fun, try connecting the printer with a USB connection to see if you can print in color.

You could have one do a manual uninstall of drivers and install the HP v5.0 for OS X printer drivers.

Here are the steps: Uninstall HP Printer (Mac) software.

Move the files or folders to the Recycle Bin, drag and drop.

  • Macintosh HD/Applications / /Hewlett-Packard folder
  • Macintosh HD/Library/Application Support /- delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Caches - delete all files and folders on HP/Hewlett Packard
  • Macintosh HD/Library/Documentation/Help /- delete all files and folders on HP/Hewlett Packard
  • MacintoshHD/Library/Frameworks/HPServicesInterface.framework
  • MacintoshHD/Library/Frameworks/HPSmartX.framework
  • Macintosh HD/Library/Image Capture / TWAIN Data Sources /HP Scan Pro
  • In Macintosh HD/Library/Image Capture/Scripts - delete all files and folders on HP/Hewlett Packard
  • In Macintosh HD/Library/Preferences - delete all files and folders on HP/Hewlett Packard

Move the Macintoshloginwindow.plist on the desktop. NOTE: Does not delete the loginwindow.plist file during the manual uninstallation may cause uninstall be retained.

  • In Macintosh HD/library/printers/hp - delete the folder
  • In Macintosh HD/Library/StartupItems, drag the following files in the trash, HP IO and trap of HP monitor
  • In Macintosh HD/users/username (this should have a symbol of a house next to him) / Library/Preferences, drag the following files to the Trash: * all files starting with com.apple.print, * all files starting with com.hp, * all files beginning with Hewlett-Packard, * all files beginning with HP or HP.
  • In MacintoshHD/users/USERNAME/Library/printers, drag all all-in-one printers listed here in the trash.
  • Drag the icons of HP from the dock and drop it onto a blank space on the desktop. The icon will disappear.

Close all open windows.

Restart the Mac.

Empty the trash.

Once connected, repair disk permissions.

Close all applications.

In the Apple menu, click OK, click Applications, and then click utilities.

Open disk utility.

Click on the hard drive.
Click first aid button, and then click Run.

Try them HP v5.0 for OS X printer drivers.

Thank you!

Tags: HP Printers

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