LaserJet Pro M127fn Installer cannot find the device on the network


I just bought the product, but during the installation - setup is unable to find the device on the network. Device is properly registered to the address (with static IP address), I can see the dashboard configiration at the same address via browser and all works well with the network itself.

Try to ping the IP - it's ok. Tried to install without active firewall - also fails.

Double checked the installation process - with automatic search and provide the IP address of the printer - both failed.

Also, I rebooted the router and the switch and the computer. Is not new. I also tried downloading the last executable configuration on the site - and even once, it fails with 'device not found on the network.

Then what do I do to fix this?

Thank you

Finally found a solution. It is strange as it may seem, but after all, it's a solution.

-Rinse your DNS and your ARP cache (see the Google if you don't know what that means)

-Reboot the router (or, where appropriate - switches)

-Change the IP address of the device on your network. Try with round numbers like (

-Restart your router (and if applicable - switches)

-Restart your computer (s)

-Don't run the Setup again and the hoprefully you will have no errors and everything works perfectly for you

If your problem, similar to mine, persists, repeat the above process again and again... and again...

Good luck

Tags: HP Printers

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