LaserJet professional M1217 nf: cannot scan over network with a printer laserjet 1217 on a Mac
My set up:
Mac with Yosemite
LaserJet M1217 more wireless
Description of the problem:
I can't scan. Preview, the control panel or image capture, I get the same error saying "cannot open a session.
I have installed and reinstalled the drivers/printer about 100 times.
I tried to add the printer/scanner like airprint, or with the name of the printer as a proposed post.
Just what causes the same error.
I have the 2.0 version of the driver installed right now. Tried with 1.7, same result.
I can print without problem since my Mac and my iPad.
Tried it with an ethernet cable and have the same problem in case someone ask.
I looked all over google and doesn't seem like someone else has the same problem? Many people have problems printing over wireless, but it's ok for me. Is the scan, I can't go to work.
Pages of HP does not offer any other driver which has of the Yosemite. HP offers no additional program for Mac and scan.
Don't know what else to try.
Little help? Anyone?
Unfortunately, your suggestions did not help, and I have a few comments about them.
First of all, your suggestion about the router was the problem is quite impossible, as you will need to check if the ports are open only in the case we're talking about two different network segments. If you have your printer and your computer in the same segment you will have problems of ports.
Second: if I would have chosen IP protocol to add my printer, I wouldn't take the option scan, as you said, which means I could not done any tests that I mentioned in my original post, and I would never have had to the point of getting the error message.
Thirdly: the drivers that you MENTION for download are exactly the same as you get with yosemite, so, this could help to reinstall the driver, it's kind of a long shot (and yes I tried).
In fact, I managed to solve my problem by doing a factory reset of the printer, any sign of a printer in my computer, cleaning and reinstall the printer using the airprint driver suggested by yosemite where to find my bounjur printer.
I tried ro think what could be the reason, or to see all what I had changed, and the only thing I've seen different in the configuration before and after he started to work was the name of the printer. When it did not work my printer was called simply "printer", when he was working he was the full name that comes by default. It would be very strange, that this is the reason, but I just mention it here just in case someone read. I believe that the factory reset was the difficulty, not the configuration itself.
Just for the other readers, I can confirm that this unit can print and scan over my wiresless and cable network on yosemite, with the help of preview, capture image or scan property in the control panel. It took me several hours to make it work, but it does, and my best friend was all the time the printers web page, where you can change the configuration of the printer.
Tags: HP Printers
I tried with and without wire. Printer was not detectable when connected wireless. WLAN in wireframe, but can not scan from my office. It gives an error of communication. To print. Tried with firewall disabled. No chance! Help, please.
I solved it by turning off all computers, printer, router and modem and turn them then turn it back on. It worked and now it works fine. Thanks for your help...
Hello, I am unable to scan several pages using my HP 5520 on my new iMac with Yosemite. I can scan only one page. The answers solved on this page are old and I can't make them work. Thanks a lot for your help!
Welcome to the HP Forums!
I understand that you cannot scan multiple pages with your HP Photosmart 5520, on Mac OS X 10.10 Yosemite. I'm happy to help you!
What happens when you try to scan several pages? Do you get any error messages?
In the meantime, try the following steps:Load the document and use HP Scan to scan and save as a file of several page.
I have an Officejet Pro 8500 A910 connected wireless to my home network, who had been working fine for over a year. Recenly, my router was toggled, and since that time, I can not scan to a network printer folder. When I try to set up a network folder using the web interface, I get constantly an issue error of the test of the configuration. I checked all the possible settings and checked that my PC should not be the problem. I also changed the settings on my antivirus to make sure that it is what allows the connection. FYI, I have a MFP M476dw I had the same problem with, and I was able to solve the problems with this printer by changing the settings of my antivirus. Interstingly, I can scan to a folder, when I run the scan of my office, but not the printer itself. Any suggestions?
Welcome to the HP Forums.
I see that you encounter some problems when it comes to scanning to the network folder.
You said that there is some time you traded your router. This could be the problem and I have an idea on how to solve this problem.
On the front panel of the printer, use the right arrow key and go to the SetUp menu. From here you will scroll up until you see network menu. In the network menu, scroll down until you see default network. Once the restore is complete, return to the top of the network menu and run Setup wireless Wizard.
You will be asked the network password to Finns the wizard.
On the computer, run it HP Print and Scan doctor. I would like to know how to get you out and if you happen to see error codes or messages, please let me know what they are.
Thanks for your time.
See you soon,.
How to scan a network using Dell 2135cn printer? I tried a little bit of time and still get the error messages. I got to the point where my printer can see the share folder that I created, but when I scan an error message appears. Please can someone guide me through the process of the first step... Thank you
Thanks for joining us. Please see this link http://dell.to/17WWSM4 for instructions on how to connect to a network using Dell 2135cn printer. Let me know how it goes and if additional assistance is needed.
Thank you and best regards,
Professional community and social media
I currently own a network printer all-in-one HP PSC 2600. With my printer series 2600 PSC, can I print using the built-in Mac OS x (and) Windows drivers. Using Hello function of the web browser Safari (Bookmarks), I can find the printer by name, then analyze, check ink levels, and change the configuration of the printer using the web interface that provides the printer. I really like it because I don't have to install any additional software on the computers in my home or at work, and visitors can print/scanning (once connected to my secure network) without having to install anything except Windows Hello (if they have a Windows Notepad).
In any case, I think replacing it with a HP Photosmart Premium all-in-one or an all-in-one HP OfficeJet 6500 Wireless. I downloaded documentation and prospectus for sales of HP for printers and I can't tell whether a printer can be used for printing and scanning without installing the HP software.
Just to be clear:
* The printer will be connected to my network using Ethernet.
* Printing and scanning will be mainly Mac OS. However, we often have visitors with Windows laptops who want to print and scan.
* I won't have to install more software HPs for print or scan. I would like to be able to print via the installed system drivers and scan through a web browser interface.
Is this possible with the all-in-one HP Photosmart Premium or the all-in-one HP OfficeJet 6500 Wireless?
Thanks in advance.
Both of these printers have the Webscan application on the built-in web server. If your friends have XP they will not have a print driver. OS X, Vista and 7 have built-in print drivers (SL, of course, also built the scanning driver).
Of the two, I would recommend the Photosmart. The 6500 (and 8500) have had connection problems which are still pending (search this forum for a lot of messages).
Dear microsoft, I can't scan a document with me hp 2050 deskfet has.
Thanks for posting your query on the Microsoft Community.
According to the description of the problem, you are unable to scan your document with the HP Deskjet 2050 printer. To scan a photo or a document from the Control Panel on your computer, make sure the computer is turned on, the long printer driver is installed and the HP printer is connected to the computer with a USB cable, a cable network (Ethernet) cable, or on your local wireless network. If one of them is missing then it might be a chance that it will not scan.
I would be grateful if you can provide us with the following information to help us better understand the issue.
- It was working fine before? If Yes, did you significant changes before the show?
- Are all the device drivers and updates of Windows updated?
Try the steps in the following methods and see if it helps you to solve the problem.
This tutorial is designed to help you identify and fix common printer problems in Windows, including print errors, print spooler errors, and other issues that could prevent you from printing.
Solve printer problems
If the problem persists, I recommend that you completely uninstall the part-time driver that has been installed on your computer and then download the latest driver on the printer again manufacturer site.
Step 1: Try to remove the printer by following the steps described in the following Microsoft Article.
Step 2: Find and install printer drivers in Windows 7.
You can consult the HP article to know how to scan a document.
Get back to us with all the required information and the result of proposed suggestion, we will be happy to help you further.
Hi I have a lexmark x 4550 printer, I got a new modem network and now my computer will not communicate with my printer wireless. (it works with a usb cable connected to it)
Moved from feedback
Original title: impression of the printer
1. what version of Windows is installed on the computer?
2. what happens when you try to connect to the printer?
3. do you get an error message? If so, what is the exact message?
4 have have there been recent changes made on the computer before the show?
I suggest you to refer to the links and check if it helps.
You can also get in touch with Lexmark Support for assistance.
Let us know the results. We will be happy to help you further.
We are a small business owner and newly installed 3 HP1212nf MFP printer on the network, all my clients PC have at least two printers installed as backup to another. All is well as far as printing is concerned, but I have a problem with scanning. There is no other choice, I could well to select the specific device when scanning the document. the HP software named "scan to" default is by scanning the 1st device installed on any PC. is it possible to select a specific device during the scan on the network?
OS: Win 7 and XP
Thank you in advance.
After test, I found that the scan to application doesn't have the ability to designate between same model printers. This is normal on this printer laserjet consumer software.
Hello: the printer is connected to a home network [via USB hub] 2 workstations. The two PC can print without problem. But can not scan using Solution Center pop up. If the printer is connected directly to a PC, it can scan without problem, but the other PC that is connected to the printer via the USB port cannot sweep and gives an error that it can't find the printer.
The goal is to have two machines connected via the USB Hub and be able to print [who both can] and be able to scan. Currently only a single machine can scan and is the one who has directly connected print. The other machine can print to it but will not scan.
Is it possible that this can be done? Any help would be greatly appreciated.
It is not likely to analysis via a USB hub, such a task like scanning requires a higher power output, the connection is not likley to be strong enough through a USB hub powder as it can not transfer this aount of data required for scanning.
You can try using a powered USB hub and check if that can provide you with better results.
You can learn more about the difference between a MULTIPORT USB Repeater power voltage on and off in the following link:
Although for several computers on a network scanning, scan will be the best solution, such an is designed for the use of multiple computers while a USB device is designed for a single use of PC.
I want to scan documents to a place predefined on the network without providing the location whenever I scan. This is possible on the M1536 printer?
Welcome to the HP Forums, I hope you enjoy your experience!
I understand that you want to save the scan to a specific folder.
I'll be happy to help you.
I have provided a document for How to digitize. This will allow you to create a location for your scans.
Select the following text in the document to select a backup location:
- How to scan with the HP software.
- How to scan a document or a general picture.
- To change the advanced settings of scanning.
- You can specify the location to send saved scans the computer.
I think that this will provide a solution to your problem. Thank you.
I am so frustrated with this new computer and Windows 7. I can't understand how to use my Laserjet 3015 of scan-to-one. PDF. Any suggestions?
Hello, Sara C.
You can download the manual for the HP Laserjet 3015 and then visit the pages on digitization.
You would need to scan to a section of the file.
Click here to download the manual. If you're still having problems, then I suggest you contact HP or check the HP forums, as they would
be better informed on how to use their printer/scanner.
I hope this helps. Marilyn
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think
I want to scan from my OfficeJet 6700 Premium on a network share on my NAS.
So far I was only able to scan my computer where I needed to install a pice of software. But I want to scan directly to the network share without count it in the middle.
Welcome to the Forums of HP Support! I understand you want to scan to a shared folder (SIN) with your HP Officejet 6700 Premium. After watching the 6700 product specifications, this isn't one of the characteristics of the 6700 JO scanning, scanning capabilities include scanning to USB and PC key only:
That being said, you need to use the computer. Have a look here in your user's Guide on Page 38, it gives you all the scan options.
I'm sure you already know what options you have in the front of the 6700 but for later use, I'll leave that for you: the façade scanning options
I hope this helps!
On my deskjet 3050 j611 has... And help please?
I tried with the app you mention, but the message ' no scanner available "is displayed when you press the"scan "!
I've been using a Canon MX870 on my previous laptop with XP, not printing problems and the scan to my laptop.
New laptop with windows 8, print from the laptop ok, will not scan to my laptop to the printer.
Download all software update from Canon.
Windows 8 does not recognize the MP Navigator, telling me that the driver is not installed.
Thank you for your prompt response and Advisor.
I have only just open the email, I lost track of it.
I managed to solve the problem for me, I'm not sure exactly what went right.
I updated my BIOS from the manufacturer, because it was a new computer.
I then remove the drivers.
Remove the data cable to the printer.
I downloaded all gun pilots, supported software.
I clicked on the tab of the Windows 7 operating system, but the software is suppose to be ok for up to 8.
Then he was allowed, can not have bad luck all the time.
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