LaserJetPro M201dw: Error Message on new HP LASERJET PRO M201dw - "install the black print cartridge.
Hi, we have a new printer HP LaserJetPro M201dw. We put up this morning, following the instructions as stated in the manual, but the printer keeps blinking and say "install the black print cartridge or clear jam."
The printer has never been used, so there is no jams, and the ink cartridge was too brand new and a black cartridge HP official. The printer does nothing, it doesn't print, I can't do a cleaning page, it simply does not work. I tried resetting, disconnected from the power supply from the mains and put it back, and we tried a second new ink cartridge, he pulled several times and it still says "install the ink cartridge. I is not a jam in the printer at all. I tried following the recommended steps for others who have had the same problem, but always without success.
The printer has been installed successfully on my Windows Vista computer, but the same error message appears on my computer when I try to print directly from the computer.
I would be grateful for any suggestion. Thank you very much.
You probably have a joint expedition on something. It really is a common thing, now it's HP shipped toner in printers take the tray, toner, open everything. Tilt the machine upward, look inside, etc. Use a flashlight if you have not entered of lights in the room.
If it's blue or orange, a transport lock. It could be as simple as a piece of tape, a plastic tie or a block of expanded polystyrene (white).
Tags: HP Printers
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