Last night, I bought Adobe Pro XI and this morning the serial number does not work.
Last night, I bought Adobe Pro XI and this morning the serial number does not work. [deleted by Moderator]
You must contact Adobe Support by chat or phone when you have the serial number and activation problems.
Here are some links to help get in touch:
They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number does not work, it is not surprising, but they don' t seem to care. I tried the online chat and have been waiting for almost a day unanswere
They sent me a serial number for a windows version of PS Elements when I ordered a mac version. The serial number does not work, it is not surprising, but they don' t seem to care. I tried the online chat and have been waiting for almost a day unanswered. What should I do?
Is switched from Windows to mac and trying to download previously purchased Lightroom and it won't take serial number.
If it's 6 of Lightroom, which is very likely. Older versions of Lightroom came with a license that could be used for different operating systems, but the current version does not work.
You should still be able to Exchange languages/platforms for a newer version product if you follow the instructions on the following link:
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop. The serial number does not work (this serial number is not valid for adobe photoshop cs6 extended).
I bought Adobe creative suite 5 master collection a few years ago. I got a new mac and I tried to install Photoshop cs6.
The serial number on the box no longer works (this serial number is not valid for adobe photoshop cs6 extended).
I have the serial number with me if you're Adobe and contact.
- Looks like you have some issues causing third-party plugins installed here.
- Holding the SHIFT key launch PS and click Yes at the prompt, see if that does the trick.
- Check this thread for more details-
I had a test now, I bought the product, and when I type the serial number seems to not recognize serial number, given to me at my e-mail address! Why?
Key issues of the evidence cannot be resolved through Adobe Chat. "There is no other way!
Attention, sometimes you must insist on talking to someone else because the person that you have reached is clueless and is unable to help you. It's frustrating the way chat sometimes but stick to your guns if necessary. If you do, you will be operational without delay.
Use the chat here:
I have lightroom 5 on my computer mac laptop. In lightroom I had last year. I am now looking to get on my new iMac and he always tells me that I am using the serial number is incorrect. How can I get lightroom on my new iMac?
For more information on the location or the registration of serial numbers please see these links for assistance:
Please check that you enter the correct number. Special attention to 0 vs O and 1 l vs.
If you get any type of error, please let us know.
You can also check these links:
I just had to restore my computer from scratch. I have redownloaded XI of Acrobat Standard of my history page to control on Adobe's Web site with serial number in my order history page.
It gives me the error that the serial number is valid, but does not match the software on the computer. He invites me to select another but Acrobat Standard XI isn't in the drop-down list. I tried everything in the list and he said that they do not match.
How is that possible? What should I do?
I recognize the problem you describe. Simply, you install an upgrade. The product "calling" it asks for is the OLDER version of Acrobat that gives you right to the upgrade. You must now enter your serial number for Acrobat X or 9, to prove eligibility.
Tried several things but the serial number just doesn't work.
Helpdesk gives me no answer and said that it is a technical question and I will be contacted... wait... and wait.
Please wait until we connect with a representative for the 5th time today.
You have a serial number, or a redemption code?
I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum was fired by news
I just tried to reinstall Acrobat 9.0 on my Mac. I'm going to the message I had the serial number does not match to. I bought for Windows in 2010 and he switched to Mac using Adobe. I now cannot install and this forum has been returned by the current agent. Can someone please? I don't have the funds to buy it again. Thank you.
You can only do it in 1 or 2 years after purchase. If you don't have that you received a serial number mac.
check your account, Adobe ID Code
If she is not there and you don't have to record the serial number of your mac on and fix you is perhaps not able to activate acrobat 9, but there is a chance adobe support would help. Contact adobe during the time pst support by clicking here and, when available, click on "still need help," https://helpx.adobe.com/contact.html
I bought Adobe Lightroom 6 only to see my DVD drive does not work with Windows 10. Is it possible to download Lightroom? I have the DVD with the serial number.
Download and install the trial version of Lightdroom CC.
Then enter your serial number, follow these steps
My serial number does not work after the transfer of applications and OS X for my new Mac. Although the Adobe specifications say it is compatible with the older OS X, it does not seem to have no compatibility issues because
-My old Macbook Pro has Yosemite and was fully running CS5 Web premium without a problem.
-My new computer has the same * exact * OS X transferred in which the suite was fully functional with the trial.
A support of top-level, software engineer, or someone who takes care of the soap operas could
-Please provide a number of test series to test with?
- And/or activate my series?
- Or show how to disable the publication series on the old disk hard if I can't use the old computer? So that I can use with the new computer?
I chatted with technical support that keeps saying that it's a compatibility problem, to install with old OS X or buy a newer version. But I know that CS5 works with Yosemite (as I use it myself), and the only question I had is that serial # says invalid, which is separate from the functionality of the program.
I'd rather not spend hundreds more to get a new suite, when I spent a lot for CS5 already and know is fully functional on Yosemite. I have also not return to an older operating system and break things.
Moreover, I used to be a general technical Support and I am a coder of web applications, so I understand that this isn't just some sort of "reboot" of the question
No info to solve this, or a means to achieve at the highest level Tech support, would be greatly appreciated!
Transferred apps will certainly question of activation, because licenses files creation is completely dependent on machine, it willl created according to the particular Machine ID, if you transfer the application from one computer to another, there is incompatibility.
Therefore, it is very necessary that you are using the original installation media.
If you do not agree with the process of removing and reinstalling, try wiping the contents of SLCache and rename the SLStore folder.
WARNING: Do not forget once erase you the contents of this folder, all Adobe applications will ask the new license or re-enter the serial number.
Location: /Library/Application Support / Adobe.
It is strictly recommended to install Adobe applications using the original installation media.
I have adobe acrobat 7 Professional and I am trying to install it, but the old serial number does not work, windows 10
I have photoshop CS5 extended on my Mac at home. I also had it on my computer mac laptop. I disabled it from my old laptop and tried to install it on my new laptop and the serial number would not work. Any thoughts?
David o "bryan do you migrate/transfer of files/folders/applications for the new laptop Mac? You can check that your serial number is valid by checking your account on http://www.adobe.com/. You can find more information on how to locate your serial number to find your serial number fast - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
Why the serial number does not appear after typing the code out of the card I bought?
See the following topics:
Using redemption code
How to copy and paste into the search engine does not work?
It should be.
Restart your Mac and try again.
Other than that, make sure that OS X is updated.
Open the App Store, and then select the updates menu.
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