latest updates to the windows photo gallery. I try to watch video ang a few images and I get a mess. could not load... update example need to lates. I find nothing in the updates. Help!

picture messaging and video

Hi kstormu812,

Welcome to Microsoft answers forums!

I would like to know the following information to help focus in the right direction.

a. don't you make changes to the computer before this problem?

b. don't you make changes to the windows photo gallery settings?

c. What is the exact error message and error code?

d. you are able to see other images saved on the computer with no problems?

e. What is the file format of the photos or videos?

If you have a third party photo editing software, try removing it and see if that will help.

Note: Please try this step only if you can recover the program.

Gallery Photo will show images with any of these file types:

·         BMP, JPEG, JFIF, TIFF, PNG, WDP

If Windows Movie Maker is installed, photo library will also play videos in these types of files:

·         ASF, AVI, MPEG, WMV.

If you view files, that are other than the files listed above, you will need to convert them to the format mentioned above.

For more information

Windows Photo Gallery

http://Windows.Microsoft.com/en-us/Windows-Vista/Windows-Photo-Gallery-frequently-asked-questions

You can check the link, which addresses the issue of windows photo gallery.

http://social.answers.Microsoft.com/forums/en-us/vistamedia/thread/9f6bf1f8-50EC-4baa-b2c5-212c823ded68/

correct your problem.

Thank you, and in what concerns:
Ajay K
Microsoft Answers Support Engineer

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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