Latitude E6400 Audio problem
Hello
Audio only works with headphones not speakers for computer
This appears to have happened after an update in the last days
Any help much appreciated!
If you have the IDT audio driver installed for your model, you can test by switching between him and the driver audio Windows native.
1. open Device Manager (found in the Control Panel, or type devmgmt.msc in the search box).
2. develop the 'audio controllers, video & game' and right click on "IDT High Definition Audio Codec".
3 Select this option to "Update driver software".
4. click on "Browse my computer for driver software".
5. click on "Let Me pick from a list of drivers on my computer".
6. put the "Show compatible hardware" check box if not already checked.
7. in the list of devices, click on 'High Definition Audio"(native driver).
8. click on "next".
9. in the update driver warning box, click 'Yes' (the driver).
10 restart the portable computer if you are prompted. If not invited, so no need to restart.
[To return to the IDT pilot, do it again but reverse steps 2-7 names].
If the speakers don't work not with one driver, then it is not a driver issue, but could be material failing.
If the speakers work with one of the drivers, then the other driver is at fault.
If you need assistance please tell what operating system is on the laptop.
Tags: Dell Laptop
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I have audio problems after upgrade to win 10 64-bit.
Dell Latitude E5520 IDT 92HDxxx HD Audio
Hardware ID:
HDAUDIO\FUNC_01 & VEN_111D & DEV_76E7 & SUBSYS_1028049A & REV_1001
HDAUDIO\FUNC_01 & VEN_111D & DEV_76E7 & SUBSYS_1028049A(1) if I use the built-in driver to Win 10 ("high definition Audio Device") I hear speakers/headphones and switching between the speakers and the works of helmet very well but my laptop computer microphone does not work ("not connected").
(2) if I use the latest Dell driver (IDT 92HDxxx HD Audio Driver) I hear initially via speakers, but as soon as I plug in headphones I can't switch back to the speakers (i.e. switching between the speakers and the headphones does not work) and my laptop computer microphone works.
I would be happy to provide more information and help to debug.
To a Microsoft Community Forum, I received the following reply from Rob Brown - Microsoft MVP:
*************************************************************************
Hello
AS OEM Dell is responsible for the good operation of the equipment both
and Windows. Check their documentation online with Dell Support, and
drivers and ask questions in the forums about known problems. Make sure that you are
Run the latest version of the BIOS, chipset and drivers.
I hope this helps.
*************************************************************************I understand that the Latitude E5520 does not appear on the Dell "Computers tested for upgrade to Windows 10" list... However I was hoping maybe Dell could find in the goodness of their hearts to a updated driver IDT 92HDxxx... pretty please?
Thank you
John D.johnsdaggAS OEM Dell is responsible for the good operation of the equipment both
and Windows.Hi, John. It's quite nervous of a member of the MS forum say that Dell is responsible to operate Windows. It wasn't Dell but MS who claims that Win10 has most of the necessary drivers and if not then the drivers Win7 and Win8.1 would work.
johnsdaggI was hoping that maybe Dell could find in the goodness of their hearts to a updated driver IDT 92HDxxx... pretty please?I doubt that it is possible for two reasons. Dell went from IDT Realtek as the audio seller so probably not more a a contract with IDT, if IDT even exist anymore. A year ago IDT was acquired by another company. I do not know its current status, but it is sure that the acquiring company will not be upgrading old software IDT. Reference Dell itself does not write the audio drivers. Even when IDT was the seller I believe that Win7 drivers are the final versions - no version 8 or 8.1 I think.
johnsdaggIf I use the built-in driver to Win 10 ("high definition Audio Device") I hear speakers/headphones and switching between the speakers and the works of helmet very well but my laptop computer microphone does not work ("not connected").The native Windows audio driver can't stand struggling external mic. It is a MS 'known problem '. MS must implement a decision-making support, but there is no indication that it will be. Meanwhile, you have two workaround solutions. You can switch backwards between the natives and the IDT drivers. At some point Win10 could leave the IDT driver works correctly. Or get an outlet cheap usb audio to the microphone. Struggling running out-audio driver usb Windows native usb and so dependent no driver IDT.
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Go to this page and you can see all the drivers for Dell just introduced for the E6400.
http://downloads.Dell.com/published/pages/latitude-E6400.html
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