Latitude E6410 Mobile broadband device not found

Hello

Could you please help me

I have an E6410, install the sim card, load and start the Service Manager Broadband Mobile and it say an error "device wide band not found Mobile".

I already download and install drivers for Broadband Mobile Wireless, two of them (5620 and 5540 mini-map) I really do not understand how to determine which of them installed in my laptop. Y at - it an idea?

Thanks in advance

PS Sorry for my English

Hello, I have the same problem, I used the Dell Mobile Broadband utility and run the self diagnostic, and the result was down: HardwareTest. I guess that the unit is not installed or not connected to the motherboard. How can I activate this device? There must be a setting in the BIOS, or something is not pluged in correctly for this laptop. also, mine is a Latitude E6410 with Win7.

I saw no response for this post.

Please, the USB Modem is very annoying.

Best regards

Juan Carlos

Tags: Dell Products

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