Legitimate use of pending deletion

I recently bought an iPhone 5 from a seller on Ebay.  When the unit arrived, it has been deleted but locked and always associated with sound activation account, so I him sent instructions on how to delete it and remove it from his account.  I tried the hard reset and improved iOS, but same blocking activation message appeared.

With success, the seller was able to erase (via iPhone Find), but according to him, he always says to clear pending at its end so that it cannot delete the phone that he sold to me from his account.  I have the phone connected to the internet via WiFi and it has been all along.

Any suggestions on what I should do?  He came to Apple, or is there anything else he can do?

Thank you!

The seller should have followed these instructions before selling the device.

What to do before you sell or give away your iPhone, iPad or iPod touch - Apple Support

What he did do so far is to erase the content, so no one has access to them, but the phone is always linked to its Apple code.

Tags: iPhone

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