Lenevo Z580 key lock problem

I bought reliance Kolkata Z580 August 4. I am
really very satisfied with my purchase even after the purchase of
authorized dealer. We've checked the machine, the best way possible and
a machine at home. At home when we started typing a single key
'W' is completely forthcoming when you press the right side of the key. I went
the shop of Reliance and show them the problem they redirect me to the
Lenevo Service Center and they r saying that you have not checked
properly at the time of the sale. I went to the Service centre and departure
They said the 14th day of purchase, that it is not under
warranty. You have to pay or appeal in Bangalore to approve the total amount
replacement of keyboard. After a few words with the receptionist, engineer
verified correctly and told me it is not broken. The key to the inner
locking is faulty. They took my details with the snapshot of
the key and told me if Bangalore will be approved them they will replace
the full keyboard. My complaint is why should I pay Rs 43000 /-for a
faulty laptop. I will not replace the keyboard. I want the total
Replacement laptop. I won't take this defective product.

I'm asking them to do what is necessary for the replacement of the defective product.

Waiting for your prompt action and response.

He was replaced by Lenevo without any chareges

Tags: Lenovo Notebooks

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