Lenovo R61i Bluescreen broadband

Hello Lenovo Support,

We bought 3 Lenovo ThinkPad R61i 7650 E8G with Windows XP. We try to implement in 2 home offices.

There we have broadband DSL with modem named "modem DSL Speed arcor 200" connections. These links work very well with previous books which are now still in use.

With all the 3 new Lenovo laptops, trying to establich the broadband connection, we first receive the error message "error 676, the line is busy". Then when you try again once we receive a blue screen and on one of these 3 thinkpads, it reads "Not less than or equal Driver_IRQL" followed by restarting WinXP.

In addition, we receive a blue screen when you try to establish an internet connection via a USB UMTS ("eplus E169") key.

We tried many things like disable the internal modem, uninstaling the most applications.

Summarize:

-ThinkPad 3 of the same type does not not in combination with "arcor DSL 200 modem speed.

-ThinkPad 3 of the same type does not not in combination with "eplus E169.

-all other laptops that have been tested to work with these 2 other devices

-all 3 thinkpads similar work in LAN and WLAN

If it was about the error with the arcor modem only, I think I could work around it by using a different dsl modem or a PCMCIA network adapter. But additional problems with the connection UMTS USB is too.

What can we do?

Best regards

Stefan Baumgaertel

Hello Andreas,

Thanks for the tip with the Member of the Council, some people reported problems with their UMTS connections. The error is resolved by switching to the wide/uninstall the 'TVT packet filter"in the network adapter properties. This thing has cost us some time.

Best regards

Stefan Baumgaertel

Tags: ThinkPad Notebooks

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