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• Urgent: Lenovo support minimize automatically and more issue

  Dear

  I need help for the rest

  1. Lenovo opens the solution when I click on product registration, a new "Lenovo support" window, but it minimizes automatically, I don't know what issue, please let me know the solution
  2. left mouse mats, click on stop working sometime after right click some time work stoppage, they don't even work buttons, but mouse curson go touchpad and keyboard works very well, I restart, then to solve.
  3. about 3 times it happened I left laptop and when I was back after some time, he was arrested. amazing to me.

  Please help me urgent

  
  

• Advised by a Lenovo Support Technician that Lenovo IdeaPad u330 that equipped of Windows Vista has been infected

  My pc is a Lenovo IdeaPad u330 that running Windows Vista Home Premium 32-bit.  I have 3 PC over a wireless home network.  Recently, I have been instructed by the Lenovo Support telephone call center to enter "cmd" in the Task Manager, did so and was taken to the black C:\WINDOWS\system32\cmd.exe screen.  I had to then enter "cmk", did and received message next-'cmk' is not recognized as internal or external command, an executable program or batch file.  Support staff advised that this indicated my pc has been seriously infected and needed immediate attention.  My pc works well and I have McAfee installed, having received no warning and a complete analysis of all recommended system was OK.  Should I worry or the person was just trying to sell a service?  Thank you.

  * original title - cmd & KMC - suggested by Lenovo Support *.

  Hello

  There are no KMC program or command on most computers. So, if we had to
  to be a CMK on Lenovo computer (or you) should have Add.

  Did you call Lenovo support, or maybe it was one of those false calls trying to get
  money or your personal information? Hard to believe that Lenovo would use these tactics
  trying to sell a program or service.

  Check with Lenovo support and forums.

  Support from Lenovo and downloads
  http://www-307.IBM.com/PC/support/site.WSS/homeLenovo.do

  Lenovo forums
  http://forums.Lenovo.com/

  =========================================================

  If you need search malware here's my recommendations - they will allow you to
  scrutiny and the withdrawal without ending up with a load of spyware programs running
  resident who can cause as many questions as the malware and may be more difficult to detect as the
  cause.

  No one program cannot be used to detect and remove any malware. Added that often easy
  to detect malicious software often comes with a much harder to detect and remove the payload. Then
  its best to be thorough than paying the high price later now too. Check with them to one
  extreme overkill point and then run the cleaning only when you are sure that the system is clean.

  It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
  the regular windows when you can.

  Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
  (If Rootkits run UnHackMe)

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Malwarebytes - free
  http://www.Malwarebytes.org/

  Run the malware removal tool from Microsoft

  Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.

  You should get this tool and its updates via Windows updates - if necessary, you can
  Download it here.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
  (Then run MRT as shown above.)

  Microsoft Malicious - 32-bit removal tool
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=en

  Microsoft Malicious removal tool - 64 bit
  http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=en

  also install Prevx to be sure that it is all gone.

  Download - SAVE - go to where you put it-right on - click RUN AS ADMIN

  Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
  security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
  here or use Google to see how to remove.
  http://www.prevx.com/   <-->
  http://info.prevx.com/downloadcsi.asp  <-->

  Choice of PCmag editor - Prevx-
  http://www.PCMag.com/Article2/0, 2817,2346862,00.asp

  Try the demo version of Hitman Pro:

  Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
  (viruses, Trojans, rootkits, etc.). who infected your computer despite safe
  what you have done (such as antivirus, firewall, etc.).
  http://www.SurfRight.nl/en/hitmanpro

  --------------------------------------------------------

  If necessary here are some free online scanners to help the

  http://www.eset.com/onlinescan/

  New Vista and Windows 7 version
  http://OneCare.live.com/site/en-us/Center/whatsnew.htm

  Original version
  http://OneCare.live.com/site/en-us/default.htm

  http://www.Kaspersky.com/virusscanner

  Other tests free online
  http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1

  --------------------------------------------------------

  Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
  system files.

  Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup

  Start - type this into the search-> find COMMAND to top box and RIGHT CLICK-
  RUN AS ADMIN

  Enter this at the command prompt - sfc/scannow

  How to analyze the log file entries that the Microsoft Windows Resource Checker
  (SFC.exe) program generates in Windows Vista cbs.log
  http://support.Microsoft.com/kb/928228

  Run checkdisk - schedule it to run at the next startup, then apply OK then restart your way.

  How to run the check disk at startup in Vista
  http://www.Vistax64.com/tutorials/67612-check-disk-Chkdsk.html

  -----------------------------------------------------------------------

  If we find Rootkits use this thread and other suggestions. (Run UnHackMe)

  http://social.answers.Microsoft.com/forums/en-us/InternetExplorer/thread/a8f665f0-C793-441A-a5b9-54b7e1e7a5a4/

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• W700 doesn't start, the firm Lenovo support - can anyone help? Please?

  Hiya,

  Major desperation setting in, the someone can help?

  I put my W700 standby a few moments, but it locked to halfway through the sequence and don't wake up again or close. So I had to stop it by pressing the power button.

  Now, it will not work. He tells me that it cannot find the operating system. And Lenovo support closes at 5:30...

  I tried to call Lenovo in the USA, since they have a service 24 hours a day - but don't talk to me because I'm not in the USA. The guy told me to take off the AC power for 'a little' (already done) or to remove the battery for five minutes (which is now).

  But I'm not optimistic that will help you. Someone at - it ideas? It is currently running 64 bit Vista. Or at least, it was.

  Any assistance is welcome. In fact, good beer will be next if anyone can fix it.

  I'm trying hard not to sound too desperate, but I'm having a panic now!

  Hi again,

  Another update: fixed! I finally managed to persuade the machine to boot from the DVD drive and run the software Windows repair. This brought me back into the PC, then I took a few backups to disk and ran diagnostics. USB drivers were assommees, but except that almost everything worked very well.

  As I had suspected, the problem has been attributed to a procedure of a translation package that I use - he was known to have problems with Vista 64 bit. I never heard of any crashes catastrophics PC makes them, but then again I don't think that those who are released!

  Lenovo 'support' was quite poor. Finally got their hands on them in England this morning to be told that my warranty had not been recorded by the company, that I bought the machine, so I had to wait 3 hours while they checked that I had a W700 real and not a box £ 2500 at low prices from the market. Or something. Date to which I had mostly upward and run anyway, after a sleepless night of the insistence of the buttons and the endless reboots!

  In any case, thanks to all who responded - your help is valuable, and I really appreciate it. If I can help in return I would willingly - but I suspect that your computer knowledge is far superior to mine!

• No base - curve - bad performance ION S12 wireless - Lenovo support no help

  Hi forum,

  I received my Thanksgiving S12 ION contract last week.  The size and the format are perfect, overall performance, just as it should be, but wireless performance is unacceptable.  I work for IBM and have a T60P work laptop and two mobile Y430, all of which have the perfect full bars of signal wireless throughout my house.  But this S12 ION has only three bars in my office next to the wireless G router and only one or two bars in the next room.  For any other room in the House I can not connect.

  I checked that I have installed the latest wireless drivers.  It comes with those who is the latest on the Lenovo support site.

  I called technical support from Lenovo.  After waiting on hold, I've been connected, then dropped after another 30 minutes on hold.  The second time I have called, I was told that I had to turn on the wireless switch.  I told the tech that I was already logged and that the question was wrong signal.  He suggested to remove Lenovo readycomm, but which is not installed on this S12.  Finally, he told me that it's just a netbook, not a laptop and if I don't like what I should return it.

  I'm so angry at this poor support that I return it immediately, if it wasn't for the expenses of return of 15%.

  Does anyone else have problems with wireless?  I'm wrong about what is a nice wireless connectivity tool?

  At the price I paid, $399, I can this dump on eBay, but I am seriously disappointed.

  Hi Forum,

  I opened the wireless card slot after reading other forums of netbook that some had to loose antenna connectors. At first I thought that's what I had as one of the drivers, a black, was not seated. It turns out that the connector on the wireless card has been open curve.

  See photos:

  http://i241.Photobucket.com/albums/ff283/skier757/Lenovo%20S12%20wireless%20card/PICT0004.jpg

  http://i241.Photobucket.com/albums/ff283/skier757/Lenovo%20S12%20wireless%20card/PICT0002.jpg

  [IMG] http://i241.Photobucket.com/albums/ff283/skier757/Lenovo%20S12%20wireless%20card/PICT0004.jpg [LINE]

  [IMG] http://i241.Photobucket.com/albums/ff283/skier757/Lenovo%20S12%20wireless%20card/PICT0002.jpg [LINE]

  I folded the connector closed ring, reconnect the antenna cable, and now I have a signal. Thought you would be interested in the photos.

  I'm going to call Lenovo and ask them to replace the wireless card, because there is no guarantee the connector is not damaged, but it works fine for now.

• Yoga S1 Windows 8.1 Activation disabled and poor (or not at all Lenovo support).

  Lenovo dear friends,

  I bought Thinkpad Yoga S1 with Windows 8.1 on board.

  I had a problem with the OS which I leaded to order the recovery DVDs with Lenovo's Thinkpad support in Poland (thank you, had set records in 7 days).

  The reinstallation of the operating system WIndows 8.1 repeat my license code included in the BIOS is not valid and I can no longer trigger the system. See the event log to try the sample and fail when my system is activated, please.

  ----------------------------------

  Event xmlns ="http://schemas.microsoft.com/win/2004/08/events/event" >. "

  -

  1017

  0

  2

  0

  0

  0 x 80000000000000

  1866

  Application

  n316-pc04

  -

  0xC004F069

  9D6TC

  ?

  ?

  ----------------------------------

  I contacted Lenovo's Support in Poland and they tend to say that it's because Microsoft has cancelled my codes for unknown reason. Contact Microsoft they told me that he his provider (Lenovo) problem and they are not responsible - will I get new license key from Lenovo. Polish support Thinkpad leans on the problem since 9 January, without success.
  The grace period of Windows is already over and I can't use my ultrabook now without activating the license.
  What is the famous Thinkpad support quality? I already have 4 Thinkpads and sorry gyus, but I am considering length of some other providers.

  When I called them, the solution provided by the support of ThinkPads was... "would you like reainstall the BONE once again for another period of grace? I thought it was some kind of joke, but it wasn't... Asking the responsibility of the Lenovo for the operating system Windows had, told me that Lenovo is not responsible and it gave me advice to buy hardware with no BONE next time, have the license of Microsoft separatelly box.

  I'm really disappointed. It's my last Thinkpad I think. It seems even to have the warranty is not enoug to get the support of Lenovo - I'm on my own...

  Kind regards

  P.

  Solved!

  Finally, I have another DVD from Lenovo recovery. Now it's working. Seems that the first DVD series was disabled .

  Kind regards

  P.

• Folder offline problem WIn7 and Lenovo support here?

  Hello

  I have Lenovo's WIN7 on my T61. It works very well, I'm just having trouble with folders offline.

  With or without docking station, I have only 30 MB datatransfer rates even it's a Gigabit LAN. Even if it is slow it's fine for me.

  But when using offline foders I often get the Messenger "Ausstehend conduct" (meaning "waiting for synchronization").

  In the configuration of offline folders, there are selections "with connections to slow work automatically in offline mode", but it is grayed out. I changed it once via gpedit.msc and it seemed to improve the situation, but now it's the same thing again.

  In addition the netowork disks are not re-connected once they are disconnected. So put the laptop out of the docking station and back again means that the folders are available only in offline mode, even the network is reconnected.

  Other that a re-boot, I haven't found any solution to re - login again!

  Does anyone have an idea what I can change it?

  I wanted to ask you Lenovo about this. As the win7 is a Lenovo Microsoft's OEM version does no support but said that the PC manufacturer where I had the operating system is responsible for any support it.

  But the normal support knows nothing about software issues and if Lenovo has no support...

  Does anyone know if I have the chance to ask fo someone of Lenovo?

  Thanks and greetings

  Hermann

  HI Warder.

  I love you!!!

  I was looking for the solution for months and how to overcome this problem is not found.

  Now, I added the rights to 'Network' in the record albums that I need... and it reconnects immediately after plugging in the Lan cable again!

  Thank you very much!!!

  Hermann

• A8 Lenovo support for controller ps3 Bluetooth (a5500-f)

  Hi, I got a lenovo a8 and has been trying 2 connect to my ps3 controller using a cable otg, it worked well, but the main reason was if I could use it wirelessly with Bluetooth. But it runs upward on the blue tooth settings to connect he tried various dongles external blue tooth, they received power but couldn't use them on blue tooth devices. I even tried to fake the Tablet dongle and ps3 remote with the KTA and a cable splitter is still no joy x

  So my question is has anyone managed to connect one, aren't really want 2 root (as I just got it and don't like bricking it) and if I root would it solve my problem

  Thanks in advance for any help.

  In thing multi USB OTG put ps3 control and connect a 4.0 CSR Bluetooth dongle in the USB multi use USB/btjoystickcentregold.apk 2 place

• New W700 with dirt behind the glass of the screen - terrible support from Lenovo

  Hello

  I just got my new Thinkpad W700 two days ago, but it came with two dirt stains located behind the glass of the screen. They cover about 20 pixels down on the left:

  http://PIC.Leech.it/PIC.php?id=2873956ddirtbottom.jpg

  First of all, I contacted Lenovo technical support. They have opened a case but then gave me Lenovo sales because the defect already existed at the arrival and I could be eligible to get an Exchange unit.

  Unfortunately the sales of Lenovo really sucks. I spoke the first day by the representative asked me to send him an email with a picture of the screen, which I did. He promised to call what has never happened. I called again the next day and talked to another representative. He apologized for his colleague and promised to remind him to remember the same day. Once more it never happened. So I called for the third time another day later. The seller apologized once more and asked me to send the photo by email - once more. He then told me that I will not get an Exchange unit but have to call Lenovo support first, before any return policy may apply. Thus the circle closed after only three days

  Back to Lenovo support, they opened a new case and will now send me a shipping box in my notebook. So I'll be at least 15 working days without my new laptop and if they cannot clear the screen, I have to place a new order of complete replacement to Lenovo sales and wait another 10-15 days before I finally got my notebook back.

  This is completely unacceptable to me because I need the laptop for work. My plan of servo is now upgrade guarantee ' on site 9 x 5 next business day ', wait 2-3 weeks that it take until the upgrade is activated and then will make account again the fault to technical support. Can someone tell me if this would work or Lenovo will persist on me sending the DVICE back because I opened a folder already?

  Thank you

  OLAF

  The problem has been resolved. Unlike the unpleasant experience that I realized on sales of Lenovo doing the tech IBM/Lenovo service has been superb all the way. They have exchanged or repaired my screen and for some reason any addition to the system board. Now, I have a flawless screen and can start enjoying the machine. My laptop was gone for 5 days only, including a weekend and a delay of stock for parts.

  Bravo Lenovo.

  Edit: misspelling

• Lenovo E560 does not start after the BIOS update

  Finally, gave in the throbbing Lenovo and updated the BIOS on my E560 - big mistake.

  He's been through and installed correctly, no problems with chess, etc. (finally none that appeared on the screen).

  The laptop delivered to market very well, he crossed and updated the BIOS, restarted once and... nothing.

  At the present time I jumped the battery and power, reset the device (press the pwr for 15 sec, etc.), removed all devices, etc., etc., google for similar events and so little matter what I did, the laptop is as dead as a brick. I have the red on but that is all. Nothing doesn't appear on the screen (so can't see UEFI/BIOS), no fans start and the only thing that does the job is that the DVD drive can be opened.

  It's a relatively recent laptop (minimum 12 months so still under warranty), but as a word of warning to the other owners E560 - DO NOT INSTALL THE latest VERSION of the BIOS update.

  Well not unless you want a weight of expensive paper for your office.

  Managed to get everything sorted out (thanks to Lenovo support).

  Pop the battery and AC, then remove and reinstall the CMOS battery brought the laptop to life.

• Lenovo V310 amd graphics problem not shown

  Hello

  my laptop model is lenovo 80sx0002ID V310

  i5 6200U

  graphics Intel hd + AMD R5 M430

  10 windows operating system

  has an amd radeon sticker on the portable device.

  After you install the amd driver I got from the lenovo support Web site, amd radeon not affecting not stated when I right click on my desktop, then I check the Device Manager and its only show intel HD on the view tab.

  I opened the laptop and check the motherboard to see if theres an amd chipset or not and its there.

  Hello

  I received today a Lenovo V310-15ISK. There was only the driver intel HD in Device Manager-no option in the BIOS to use switchable graphics. After flashing with the latest version of the BIOS, everything is ok. In the BIOS there are switchable graphics option. In Device Manager, the Radeon driver is here. It was a bug in the BIOS.

• Video driver problem Intel Lenovo Y50-70

  So I bought a new laptop of Lenovo Y5070 yesterday without an operating system since I still have my windows 7 64 bit.

  Windows 7 64 bit is installed without problem. At the time wherever I was able to install my drivers, I couldn't through with my Intel video driver installation, so could not continue to install my NVIDIA driver either. I downloaded all the drivers of Lenovo support section compatitable.

  When I try to install the Intel video driver I downloaded from the support page, it gives me an error saying: "this computer does not meet the minimum requirements for installing the software."

  Here are the specifications of my laptop - http://notebookspec.com/notebook/5881-LENOVO-Y5070-59422156.html

  If anyone knows how I could fix this made me know.

  I had the same problem. You can download the driver directly from Intel Intel. It works and it is newer than the one that comes with your system.

  Looking for 4th generation with HD 4600 Haswell:
  https://Downloadcenter.Intel.com/SearchResult.aspx?lang=eng&ProdId=3720

• Error 1721 on repair/uninstall/reinstall of Lenovo Solution Center 8 64-bit Windows

  Hello

  I'm looking for a solution to a problem with the solution Center Lenovo on Lenovo W530 running Win 8 64 bit machine.

  It was not updated warranty information, and so I tried an installation with the latest version of the program. He refused to uninstall. Lenovo support then decided that the best approach was to eliminate the directory that contains the program.

  Now, I still have the program listed in my programs installed, but there is nothing I can do with it. It does not appear on my desktop (which is not surprising) but does not uninstall and using the new package installation does NOT offer the option to install, but only for uninstall or repair, or who works - giving the error message 1721.

  Next steps? (Level 2 has been calling me more than 1 week ago - no call...).

  Gary

  I solved my problem! I cancelled the folder that contains the LSC and then used the newly downloaded version. The uninstall worked and I could reinstall. He now recognizes my warranty. Writing message helped my find a solution!

• Lenovo SL510 will not start.

  Then I made a mistake. I reinstalled the operating system on the computers of dozens of times and never had this problem. I have Lenovo SL510 and tried to reinstall using the dvd player. I am entered bios and changed the boot for the reader settings dvd was first and then started but he went directly into windows 7 hard disk. I tried again, hit f12 at startup and specifically selected to boot from the DVD drive and again it would start directly from the hard drive ignoreing completely DVD player. Finally, I opened the DVD of windows and installed over the old operating system, intended to delete old files after installation is complete.

  The installation went well, everything worked, except that I had no internet. It turns out that the wireless card was not recognized. I opened the Device Manager and it was showing under "Other devices" as a network with a yellow exclamation point controller. I go to track down and install wireless drivers after you connect with an ethernet cable. I tried the program of chipset intel and it not to install the appropriate driver, I tried lenovo support program and it is impossible to install the driver, I downloaded and installed the driver manually and nothing happened. I tried several different wireless drivers and the result was always the same. I was working on the issue for at least 8 hours.

  Finally, I decided it wasn't worth it and why not reinstall again. This time, I have created a bootable USB key and went through the same process, boot order has changed, no result booted from the hard disk, you press f12, selected the USB, the same result. Finally, I installed the new OS image on the existing operating system from USB when the computer was on.

  Install the OS on the older operating system was certainly a mistake, but it seems that the crux of the problem was that the computer just wouldn't start on anything else that the hard drive itself, I did not realize the implications that this presented, and during the final installation of the operating system of the USB, the computer restarts during the installation. Of course.. the computer does not reboot from USB which meant he came just a black screen, the operating system has already erased from the hard drive, but could not boot from USB and so simply rises blackscreen.

  The first thing I tried to do has been reset in the BIOS, was not the case. When I try to access bios it would simply blackscreen with power on indefinitely. Of course I tried f12 Boot and using several times to try to move back from USB to DVD and so forth, but just black screened.

  Then... Help? If the computer could not boot from USB or DVD then the only option was to start from inside the original OS, but this caused a driver error massive that I couldn't solve little matter what I did. And now, I think that the computer is completely lost. The only idea I have is to try to use a friends computer to install an OS on the drive the SL510 hard then resintall the hard drive in the laptop to see if it boots from it. I paid this entire Forum and found many similar problems, but no one seems to offer answers or solutions outside of a message 'we are looking inside' casual.

  I tried this solution without effect. What I finally did to solve the problem, is to remove the hard drive from the laptop and insert the hard drive in the computer of a friend, once I did that the other computer booted from the USB drive very well and I managed to install the OS on the hard drive. After that I recovered the original hard drive to the laptop and booted from the hard disk and the computer was delivered very well

  It seems that the main issue here is that for some reason lenovo laptops in this series are unable to start something else than the HDD for an unknown reason, perhaps it has to do with the bios update I've ever done. Anyway, problem solved, if anyone has the same problem, hope this work around works for you.

• Lenovo y40-70 battery drain

  I'm assuming that this thread does not yet receive all responses based on the time that I tried to get assistance from any professional within the community of Lenovo. I'll give it a shot anyway.

  Hello, I got my Lenovo y40-70 for a little over a year (so that my warranty is expired - ways don't tell me use my guarantee to solve my problem). After the Windows 10 update, I had the terrible battery life. He would go from 100% to a State of hibernation in time. Previously, I got the battery performance acceptable with maybe about 3-4 hours of use. I tried to update all my drivers and play with the parameters of battery etc. I uninstalled the application of energy Manager and am not prepared to perform a gauge reset due to potential negative effects it could have on the my system. Anyone has an idea on how to solve this problem in addition to roll back to Windows 8.1?

  Oh yes, I also tried calling Lenovo support but I was literally on the line for 2 hours while listening to a song. Any help is appreciated. You may end up having a different phone if this problem persists.

  In response to customer relationships of unexpected behavior portable Y40 - 70 and Y40-80 meter battery, Lenovo has determined that the battery meter software is working as expected. The unusual calibre results being reported are the reflection of the battery reaches the end of life.

  Lenovo has launched a CUTTING-EDGE Service to help customers get the battery replacement under warranty, or if more warranty, find a spare from suppliers approved by Lenovo battery. The Service TIP can be found here: https://support.lenovo.com/us/en/solutions/sf16-I0023

  The numbers for Y40-70/80 batteries are:

  Y40 SP / A L13M4P01 7.4V48Wh 4cell IBE (Y40-70/Y40-80) 121500248

  Y40 LG L13L4P01 7.4V48Wh IBE 4cell (Y40-70/Y40-80) 121500249 replace the 121500251 part

  Y40 CP/C L13C4P01 7.4V48Wh IBE 4cell (Y40-70/Y40-80) 121500259 replaced by 121500251 of the part

  To determine what battery supplied with your computer laptop Y40, instructions to remove the lower cover can be found in the manual of Maintenance of equipment pdf here. An alternative to opening your system (which do not cancel warranty) is to find batteries using the product/model number located on the bottom cover.

  Thank you