Lenovo Y560 not charging. Sent twice to the warehouse. Get paid $108 for something I didn't...

Hey guys. I'm a little new to the community, but I am certainly not new to the lenovo computers. I currently have an Ideapad Y560 out on repairs for the SECOND time for the SAME problem. This is a problem with the computer not charging. The first time I sent it, they he repaired by replacing the "DC in cable", according to them, but then a month later (which is currently online) the same problem. I am furious because it interfered with my studies for the final exam. I was hoping to receive last Thursday, but has received no conformation autour it leave the repair depot. So, I decided to check repairs depot on the site to see that it is on hold because my warranty does not cover parts. Then I called the support line for the third time, and the guy, Romeo, said that the computer has a huge crack near the port ethernet or something like that so that they fix the basis for a $108.50. But this certainly isn't my fault! I babysit after my computer and it never left the office, he sat the past 8 months so far. Never gave up and I even pictures of her before sending in Lenovo. I'm supposed to receive a call from the team of climbing either tomorrow or Tuesday, but what happens if they don't believe me and that I have to pay the sum of $108? Another question is: why is this problem keep repeating? Is their anyway I can get a replacement lenovo because it is a problem of recurrent of theirs?

Please, can anyone help. Would appriciate it a lot!


Hey guys, thanks for all the help. After 18 days of waiting, my computer will be back on Tuesday Detective Conan.

Tags: Lenovo Notebooks

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