LifeCam Cinema - focus problem

Similar Questions

• Microsoft LifeCam Cinema installation problems

  Try to install Microsoft LifeCam Cinema 3.5 on my home Windows XP - SP2.  Downloaded the software, but for some reason it does not recognize that the camera is connected.  I unplugged the unit and tried different USB ports, but nothing seems to work, even if we are able to download photos from our camera using the same USB ports.  Any suggestions?

  Hello

  See the online documentation and drivers for your LifeCam:

  Support for Microsoft mouse, keyboards, LifeChat, LifeCam & more
  http://support.Microsoft.com/ph/7746#tab1

  WebCams - Drivers and Documentation
  http://www.Microsoft.com/hardware/en-us/downloads

  WebCam help & resources
  http://www.Microsoft.com/hardware/en-us/support/how-to

  Microsoft Hardware warranties
  http://www.Microsoft.com/hardware/warranties.mspx

  Support for WebCam
  http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspx

  and:

  http://www.Microsoft.com/hardware/en-us/support

  Microsoft Hardware - contact us
  http://www.Microsoft.com/hardware/en-us/support/contact-us

  MS hardware supports and warranty claims (support for 90 days from the date of the 1st call).
  1-800-936-5700

  I hope this helps.

  Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

• LifeCam cinema problems and suggestions...

  Hello
  I just bought the new Lifecam cinema and it's an amazing webcam.
  However, there are 2 questions:
  (1) the cam uses a lot of CPU... I have an E8400 DC 3.0 as recommended and it's almost to the limit, using 1280 X 720, 30 FPS with Skype... The logitech Webcam pro 9000 uses "only 60 to 70% higher."
  With HPEliteBook Dual Core 2.8 and HP 8510p Dual Core 2.5 laptop CPU explodes.
  (2) the software and driver are very "unstable" for the cam. In good light, it's OK, but in the darkness, he is not good, because the auto focus and auto exposure are completely off target.
  I'm a betatetster NDA for Skye video...

  How can I contact Microsoft directly to suggestions for the next update to the 3.0 software?

   
  Concerning
   
  --
  C2D E8400 Intel 3.0
  GForce 8600 GTS 512 MB
  4GB DDR2 6400
  SpinPoint F1 320GB
  Vista Ultimate SP2 (danish)

  Hi Cameraman58,

  Product support for the LifeCam
  http://www.Microsoft.com/hardware/digitalcommunication/support/default.mspx

  Hardware support of MS and warranty claims
  1-800-936-5700

  "Maybe something here but not exactly the problem.

  Troubleshoot failures to find the new LifeCam hardware
  http://support.Microsoft.com/kb/929087

  It is a search for the Microsoft KB on Lifecam and perhaps something there will help you.

  There are 308 results however probably only few of them are connected to your question.

  http://support.Microsoft.com/search/default.aspx?mode=a&query=LifeCam&spid=global&catalog=LCID%3D1033&RES=10

  I hope this helps and happy holidays!

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Problems on lifecam cinema courses video chat

  Recently, I had some weird problems with my lifecam cinema. When I video chat with a friend using Skype or other software, at first the cat everything works perfectly well, but the webcam still stops working after a few minutes (I can't find the device in the Skype settings, the light on the webcam of turns off), and then it will restore to normal. This situation occurs that when I video chat, if I use just audio chat there is no problem. I have all my software lifecam upgrade to the most recent and I tried to reinstall the drivers as well but the problem remains.

  Hey Hong.

  Please check the event logs display of error messages followed when the unit stops working in Skype and other video chat programs.

  See http://windows.microsoft.com/en-in/windows7/open-event-viewer to open Event Viewer and check the logs.

  Provide us the error report detailed if you find with Skype / other programs and the LifeCam cinema camera.

  See http://support.microsoft.com/kb/2262196 to be able to use Skype with the LifeCam cinema.

  Here are some general troubleshooting steps for Webcam problems.

  http://www.Microsoft.com/hardware/en-us/help/support/troubleshooting/webcam/LifeCam-Setup

  You can also connect to another computer, and then check if the problem persists when you use Skype and other video chat programs.

• Problem install Microsoft LifeCam Cinema (model 1439)

  I just bought a Microsoft LiveCam cinema (model 1439). I am running Windows XP SP3. My laptop can not find drivers usbvideo.sys and usbaudio.sys, and I can't find a site where I can download them. What should I do? Thank you

  Hey Ethan,

  -Don't you get error message when you connect the life Microsoft Cam to the computer?

  -Have you installed the drivers for life Cam from Microsoft on the computer?

  -Is the cam detected by computer?

  -When you get the error message?

  I would suggest trying the following steps and check if it helps.

  Uninstall and re-install the latest drivers for the cam.

  a. remove Microsoft Life Cam to the computer.

  b. click Start , then RUN.

  c. type the following and press ENTER.

  Appwiz.cpl

  d. This will open the window change or remove a program .

  e. Select Microsoft Life Cam software and click Uninstall.

  f. restart the computer once the uninstall is complete.

  g. plug in the Cam and restart the computer.

  For reference:

  How to change or remove a program in Windows XP

  http://support.Microsoft.com/kb/307895

  Windows tries to automatically download and install the drivers for the Cam via windows update.

  Otherwise, select the correct version of windows and download the drivers and install the same.

  http://www.Microsoft.com/hardware/en-us/d/LifeCam-cinema

  For reference:

  Troubleshoot installation of Intellipoint and IntelliType LifeCam software

  http://support.Microsoft.com/kb/953691

  Hope this information is useful.

• How to operate the two cams of LifeCam Cinema web on one computer?

  I would like to simultaneously run two webcams Microsoft LifeCam cinema of a single 64-bit Windows 7 computer. But I can only raise a Microsoft LifeCam instance at a time. I can do two at a time by using the sample available with Visual Studio 2010 MFCaptureD3D software, but I have to be able to control the camera, i.e. set the focus manually and select a higher resolution available. How can I accomplish this?  Is there information or code to access the device settings?

  Hello

  I fear that you will not be able to exploit two webcams Lifecam Cinema on a single computer, but you can check with third-party software that might solve your problem

  Note: Using third-party software, including hardware drivers can cause serious problems that may prevent your computer from starting properly. Microsoft cannot guarantee that problems resulting from the use of third-party software can be solved. Software using third party is at your own risk.

  Kind regards

  Ramata Thakur

• Microsoft Lifecam Cinema and also HD 5000 no longer work

  I bought a Microsoft Lifecam Cinema, who worked for 3 weeks fine, it stopped working so I bought another a HD 5000 thinking cinema one is broken somehow. Now, I have 2 cams of Microsoft and the 5000 appeared when I plugged into my USB port so it may not be the specific problem of material. In any case, I reinstalled the software and followed all the steps and as I said I got the movies very well before work. Dear Microsoft - fix your products or help people out when they need help. I have no key ID because you forgot to put one inside the Lifecam products. Oh yes, the work of slots USB just fine for all the other hardwares aaaaand I unplugged my USB and had only my HD 5000 and a Logitech keyboard connected so there is no conflict either. _ (Seriously) that I'm having a problem in real life and as well in net life and also inside the my___ and have an XP I want assistance I paid 120 ___Euros for my ___webcams _ when same but why do you not your products work like the HATER I get by not having not of things working for me are 1 billion times bigger and legal _. Dear Microsoft Teams - if you ever happen to make some software for military don't bother please as let it for macintosh as ___Such implants of human brain as an example and the satellites that are connected to these little wonders. But back to the question - I need your urgent help because I need my cam and no, this isn't a joke - it is the real situation of 100% to the difference of the holy books. Please help me! Greetings to the MS team! LOOKS: Heikki roots

  Hello

  Try the fix tool of the article below and check out them.
  Hardware devices do not work or are not detected in Windows
  http://support.Microsoft.com/mats/hardware_device_problems/

  Contact the Microsoft hardware support for assistance.
  Microsoft hardware
  http://www.Microsoft.com/hardware/en-us/support

• Microsoft Lifecam Cinema works well with windows live messenger.

  I just bought a Microsoft Lifecam Cinema, connected with my PC and installed the software 3.6. What I noticed that the quality fo the vedio going well under the lifecam software or to preview audio/vedio setting of the windows live messenger. However, the vedio quality is pretty poor, when I compose a vedio with other people using windows live messenger.

  I don't know if this is related to the operating systems or not. My operating system is XP Professional, the other part is windows 7. the version of my windows live messenger is current.

  Any advice?

  Hi IanZ11,
   
  The LifeCam software requires a card video and monitor that can run a resolution of at least 800 x 600 high color. Set the resolution of Windows display on 800 x 600 high color and then test the software.
   

  Try the steps listed in the article below and check if that helps you.

  Don't troubleshoot bad or no video or problems to start the LifeCam software     

• LifeCam Cinema PC CRASH / STOP?

  Hi, someone else with the Lifecam Cinema questions... After about 10 minutes of the Lifecam being turned on, it turned OFF my pc. Ive updated drivers/firmware etc... VERY frustrating, Ive has had no response from microsoft. Any help is good help here on in.

  THANK YOU in advance.

  Windows XP Home

  SP3

  I had the same problem. Solved by changing begs 300W to 500W, real power.

• The LifeCam Cinema settings reset after a reboot of the system

  I want to disable the auto focus and auto exposure, but when I turn it off, they turn their backs on the next reboot of the computer. It's a nuisance to turn them off whenever I turn on the computer. You know a way to disable them permanently, or implementing a feature to do this in the next update?

  It is another question, perhaps in connection with prior approval. When I use the lifecam cinema with another device, it makes serious glitches on the image of the camera. The seeds of becomes more serious when I put my face on it, but not other objects. I think it's the face detection feature, lifecam cinema, it attempts to use the feature on the camera too. If you think I'm right, how can I turn off auto face detection function? By selecting 'no effect' on the 'Effects' tab is a not to disable :(

  Hi Efreet,

  Thank you for your message.

  I suggest to perform a clean boot to see if a startup program may interfere with your settings being saved:

  http://support.Microsoft.com/kb/929135

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• LifeCam Cinema HD has limited resolution in Vista

  I'm running Vista/64 with all updates and SPs.  Just bought a MS LifeCam Cinema HD for use with this computer, and the only resolution I can get is 160 x 120, none others appear on the list of the menu drop down.  I have downloaded the software twice, have done everything that this issue, but on this computer that low-resolution is all I can get recommended to others.

  HOWEVER, I uninstalled the software and the LifeCam then works with Skype with a much better resolution, but certainly nothing of such quality HD.  As soon as I re - download and install the LifeCam, the resolution of Skype software goes to pot.

  I tried to install this WebCam on a laptop running Win7 and all resolutions are availaable on the menu drop down, I can make videos in HD and HD even works on Skype.

  Is there a fix or a workaround for this?  I like the WebCam, especially autofocus, but at 160 x 120, the autofocus function is academic.

  Hi Electrojim,

  -What troubleshooting steps have done up to now?

  I suggest you to plug the LifeCam Cinema HD into another USB port and check if it makes a difference.

  The LifeCam software requires a card video and monitor that can run a resolution of at least 800 x 600 high color. Set the resolution of Windows display on 800 x 600 high color and then test the software.

  Try the steps listed in the article below and check if that helps you.

  Don't troubleshoot bad or no video or problems to start the LifeCam software

  Let us know the status of the issue. If you need help, please after return. We will be happy to help you.

• Cannot install LifeCam Cinema "Setup can not continue" error on Windows Vista

  Original title: I can not install Lifecam cinema on Vista Business.  Installation dies and points to kb/935961.  I followed all the recommendations in there and still no luck. Help!

  LifeCam Cinema just bought.  I have tried to install from DVD (version 3.5 installation) as well as downloaded 3.6 install from the Microsoft Web site.  Installation starts, but then fails with an error indicating that the installer cannot continue, look at support.microsoft.com/kb/935961.   I went through all the methods in this kb, nothing helps.   I'm on vista Business, SP2 and have kept with Windows updates.   I tried the end of update/install .net framework 4.0 and that did not help either.   I have NOT yet attempted to plug the camera into the USB slot at this point.

  Help!

  Hello

  1. What is the brand and model of the computer?

  2. What is the security software installed on the computer?

  3. have you made changes on the computer recently?

  4. are you able to install other programs and applications?

  5. What are the steps you tried?

  6. What is the exact error message when installation fails?

  Method 1.

  I also suggest you run the fix it tool for the link.

  Tips for solving problems of USB devices

  http://Windows.Microsoft.com/en-us/Windows-Vista/tips-for-solving-problems-with-USB-devices

  Method 2.

  Resolve the error "Setup cannot continue" when you install the LifeCam software

  http://support.Microsoft.com/kb/973297

   

  Note:

  Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable the antivirus software. If you need to disable temporarily to install other software, you must activate it as soon as you are finished. If you are connected to the Internet or a network, while your antivirus software is disabled, your computer is vulnerable to attacks.

  Let me know if it worked.

• LifeCam Cinema is not recognized at all

  I just bought a new on Amazon Lifecam cinema yesterday and tried to make it work without success - the sound works, but there is no video. I tried the Lifecam Studio, Skype, and Windows Live Messenger and none of them can use webcam video (it's 'in service' even if nothing else use it). I tried to uninstall and reinstall the drivers & software several times, by plugging the webcam in all USB ports, that I don't have, made a clean boot, each solution on every Web page I've met has done anything for me.

  I followed these articles with no chance of support: http://support.microsoft.com/kb/933311 and http://support.microsoft.com/kb/933310

  Hi Chris,

  I suggest you try the steps from the following links:

  Using LifeCam with AOL, Yahoo, or Gmail
  http://support.Microsoft.com/kb/969275

  With the help of your LifeCam with Microsoft Live Messenger
  http://support.Microsoft.com/kb/921332

  Troubleshoot failures to find the new LifeCam hardware
  http://support.Microsoft.com/kb/929087

  Note: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following article: back up the registry in Windows Vista

• Microsoft LifeCam Cinema Webcam and Google Video Chat do not work together

  I installed a MS LifeCam Cinema camera to use with Google Video Chat.  I initiate a video calling the camera fires each time, and then I get a "Internet Explorer has stopped working.  A problem caused the blocking of the program works correctly.  "Windows will close the program and the fotify you if a solution is available" error.  Then the application controls lifecam part appears, but no camera.  And then Google closed and reopens - never proceed with the connection of video chat.  The camera works fine with the software installed locally and on Live MS aps.  Any ideas?

  Hi DigForHelp

  You can check this link for more information to solve the video messaging problems that occur when you use your LifeCam with Gmail

  http://support.Microsoft.com/kb/969275

  After back and let us know if it helped to solve your problem.

  Thank you and best regards,

  R uma - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• LifeCam Cinema videos are blurry

  I bought the Lifecam cinema, but my screen seems kind of blur when it is in use, I looked at a lot of different videos on youtube and similar and none of them have the problem that I received. I tried to turn on lights or turn off and move a lamp ect closer that they have no effect. I've included two screenshots to show what I mean, it seems no harm on them, but is quite a bit worse, while the unit is actually being used. Any suggestions on how to fix this?

  http://i19.Photobucket.com/albums/B188/napalmgaz/2011-01-0518-29-16781.jpg

  http://i19.Photobucket.com/albums/B188/napalmgaz/2011-01-0518-32-46859.jpg

  Hello Ffian,

  Have you downloaded the upgrade of the LifeCam Cinema firmware? It should contribute to improving the autofocus issue you are experiencing.
  Click here to download the upgrade.
  This is the Version of the file: 3.20.259.0
  "Size: 3.10 MB.
  Name: Fwupdater.exe

  I hope this helps.

  Sincerely,

  Marilyn
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think