Lightroom does not recognize the external hard drive?

When I try to import files from anywhere - my office, or a SD - card in Lightroom 4 or now 6 (updated just to see if it would help), Lightroom is the photo file in what I would call an external hard drive of ghost. It creates a second external hard drive file that seems to be a copy of the original. A few weeks ago, the name of external hard drives has been accidentally changed or partially erased when I backup my hard drive without supervision in Time Machine. I'm working on an iMac with OS 10.11.4. At that time there Lightroom could not find any of my files of course! So, I renamed with much attention the hard drive exactly the same original name and Lightroom everything very well - recognized except, I started having this problem of import. When I import a file of the photo, he put it in an external hard drive of Ghost with the same name, size and number of files. If I try to move the file to the real external hard drive where it is supposed to go, Lightroom told me that the file already exists in Lightroom. If I look in my external drive outside of Lightroom, the file is where it is supposed to be. I tried just 'Add' the file to Lightroom, rather than copy or move, and that's okay. I tried to re-pointing Lightroom on your drive. Does not work. The only way I can get the files to go where I want they is to import, then highlight the recently imported file and move it to the folder of the mother. So, I have to move the file into the folder of the mother in the subfolder and then delete the now empty ghost the disk folder manually hard phantom. Help! Is there a way to merge the external hard drive with his ghost (or duplicate)? I can't find anything in the forums or documentation, and when I tried to call tech support, I came across a brick wall which is very frustrating. They said I couldn't get help by phone, I have to use the forums. So, please, let me know what I can try.

Hello Deborah

Seems to me this is probably a problem of conflict with the readers in your catalog and LR is confusing where to put images and creates a clone instead. You have to work smart to get rid of the clone disk keeping the images with the same folder structure. If it's a long process, however, I'll try to be as simple as I could.

To do a test at White folder on the drive itself out of Lightroom that must be maintained at the same place where the main images folder (main folder means - the very first folder under your player in your catalogue which should include all subfolders on the disc itself), then put a picture in the test folder and import it. the test folder will be part of the new drive of clone in catalog you would then move the main folder of the Original disc to the Clone drive in your catalog. Once you are done with the displacement of all the structures of folders in the test under drive clone folder. The original drive that was not identified by Lightroom would be gone if this isn't the case you can remove it manually and this is how you would leave with single drive with all your files/images existing and if you try to import the images now. They would go directly in the same destination folder that you choose on the screen to import instead of going in any drive clone/ghost.

Thanks Deborah for bringing This issue to our view. And I amso glad I was able to solve this problem for you on call.

Tags: Photoshop Lightroom

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