Lightroom has stopped working

I bought a copy of Lightroom 6 and installed on my computer that has Windows 10. Everytime I open the program I get the following message.

Adobe Photoshop Lightroom has stopped working. A problem caused the blocking of the program works correctly. Windows will close the program and notify you if a solution is available.

I'm not a computer tech so I don't know how to upgrade graphics and other cards. I am EXTREMELY frustrated with Adobe because of this method of support. No, I will NEVER buy another product from Adobe. I had this problem when I first bought my laptop and it took hours to get solved. My hard drive crashed and I had to get a new one and here I am again.

Adobe, your support STINKS and I tell everyone I know not to buy your product.

Kathys Hi,

Please follow the Solution below. -.

  1. With Lightroom closed
  • Access

C:\Users\YourUserName\AppData\Roaming\Adobe\Lightroom\Preferences    (Where AppData is a system folder / hidden so you may need to enter the name of the folder directly into your browser's address bar or activate hidden folders / system in the Internet Explorer view folder options.)

  • Open the file LightroomPreferences.agprefs
  • Locate the line use = True autobahn (press CTRL + F)
  • Take Autobahn use = False


  • After save the file
  • Restart Lightroom

Also refer to this link and update the graphics processor. Adobe Lightroom GPU troubleshooting and FAQ Refer

Let us know if this helps

Concerning

~ Assani

Tags: Photoshop Lightroom

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