Lightroom won't open with "Configuration error. Please uninstall and reinstall this product. Error: 16 "
On a Mac running OS x 10.11 and final version of Lightroom CC from today.
Before updating to lightroom, everything was fine. After lightroom update at startup, I get:
Configuration error
Please uninstall and reinstall the product.
If this problem persists, please contact Adobe technical support help and mention the error code displayed at the bottom of this screen.
Error: 16
[OK]
So I uninstalled Lightroom desktop CC application. He asked me if I wanted to remove preferences, and I said yes.
I have re-installed Lightroom and exhibit the same problem.
Research on here, I found a reference to make sure that/Library/Adobe and ~/Library/Adobe are writable. I think that it was a typo: this file does not exist, but/Library/Application Support / Adobe and ~/Library/Application Support/Adobe exist and are writable.
Any ideas?
Thank you
Andrew
Hi AndyKirby,
- Open a Terminal.
- Copy and paste this command: sudo chmod-r 777 library/Application\ Support / Adobe
- Press enter and give your password if requested.
- This should fix the permissions at the origin of this error.
- Let us know how it worked and mark the correct answer if it did.
Kind regards
Tanuj
Tags: Photoshop Lightroom
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