(Link in compliance mode) unknown USB device

Hello, when I start Windows 8 Pro I have error "USB device not recognized" and then when I check the Device Manager it is peripheral USB unknown (link in compliance mode), but I have only the mouse and keyboard connected to usb and they work very well. When I try to update the drivers for this unknown device, I get "the best driver for your device software is already installed. When I run troubleshooting I get "Device unknown USB (link in compliance mode) does not work properly" I know already and its not that useful.

Thank you.

Hello

If I understand the question, you get an error message "USB device" unrecognized during startup. Please let me know if this is not correct.
I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.
I imagine the inconvenience that you are experiencing. I will certainly help the question of fixing.
1. What is the number of brand and model of the computer?
2. What is the number of brands and models of mouse and keyboard?
Method 1:
I suggest you try to plug in another mouse and keyboard on this computer and check. This is to check if the problem is with the computer or the keyboard and pouts.
Method 2:
You can also download and install the latest drivers for the chipset and USB controllers on the manufacturer's Web site. And check if the problem persists.
Do get back to us and let us know the State of the question in the case where you need further help or your next post. We, at tender Microsoft to excellence.

Tags: Windows

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