Link to printer (fax, copying and scanning) drivers Windows 8.1 for OfficeJet 4500 G510n-z
Hello:
Need to know where I can find the updated drivers for my printer OfficeJet 4500 G510n-z. I use the Windows 8.1 operating system.
I tried to use the link at HP, but to the point that it supposedly gets to the install window, it asks me to insert the disc that came with the printer. When I do this, I always get error message saying something like "the link is not found." I also have another message to some bridge indicating that the full version must be downloaded. Then, the same process is repeated. I should add that the disc from the printer indicates that it is compatible with XP, Windows 7 and other earlier versions, but not 8 or 8.1
I tried 6 or 7 times with the same result. Dell (the company who bought the laptop) was unnecessary and suggested to contact HP.
I can no longer scan, either, because the computer is not recognzing the printer has a function of scan, so when I go to use PaperPort 12 to analyze things, it recognizes that a printer is connected.
Any help to solve these problems would be greatly appreciated.
Thank you!
Hello
The disc is not provided for Windows 8.1, don't forget to download and install the printer using the following installation program:
If the same problem persists, follow these steps to resolve:
1 open the Mcafee Virus and Spyware Protection software you are interested in, click on calendar and perform analyses. Click analysis in real time, and then click stop. Select until I restart the PC and confirm by clicking the button turn off.
Now, try to reinstall the HP software and check if the installation goes as planned.
If the problem persists, continue following the steps below:
2. open the dialog box run by clicking on the Windows key and the R key on your keyboard. Type %windir%, and then click OK.
3. type hpoins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpoins1.old)
4. type hpwins*.dat in the search bar at top, if there is that no result rename the extention in old instead of dat. (e.g. hpwins1.old)
5. start the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC /Unregister. in the Run dialog box and click OK.
6. launch the Run dialog box by clicking the Windows key and the R key on your keyboard. Type MSIEXEC/REGSERVER in the Run dialog box and click OK.
7. run the installation file and check all difference.
Kind regards
Shlomi
Tags: HP Printers
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Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="">-><- mark="" twain="" said="" it="">->
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