Live ID questions I forgot the password, can't reset it.

I have a live e-mail account I created for me and my son XboxLIVEConditions tags player. I never use the e-mail account and set it up only because of the requirement of the xbox. As I put in place, I forgot the password, can't reset it, or get hotmail to help me in any way. The functionality to post a question or reply to another email not brought results. Xbox live will not help and my son is locked out of his account live xbox until obtaining a password. Is it possible to get help for this problem, beyond their hotmail wrong online help site?
I spent hours with the xbox live customer service and try to get this resolved through Live.com. I'm so disgusted with this whole thing, where the customer has disappeared?

Hello ChristianSheehan,

The best place to ask your question of Windows Live is inside Windows Live help forums. Experts specialize in all things, Windows Live, and would be delighted to help you with your questions. Please choose a product below to be redirected to the appropriate community:

Windows Live Mail

Windows Live Hotmail

Windows Live Messenger

Looking for a different product to Windows Live? Visit the home page Windows Live Help for the complete list of Windows Live forums to www.windowslivehelp.com.

Tags: Windows

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