LIVE said I am from Japan... and I'm kind of not Japanese in anything...
Okay, I got SFIV AE on Steam, and when I go online, he said: I'm from Japan... I can't solve this problem on my end. What should I do about it?
Questions from Live mail/Hotmail belong here: http://windowslivehelp.com/product.aspx?productid=1
Tags: Windows
Similar Questions
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I got a phone call from someone who said they were from microsoft and my computer was in danger, unless I paid 130 pounds for a new warranty, is it a scam?
Hi Debra,
It's a SCAM! Microsoft does not make that neither have they partners that do and don't they hire contractors or individuals or even to find volunteers to do. There are probably thousands of these companies out there do every day - we get two or three posts like this (or more) each day ask about it. You are lucky who have recognized the scam enough not to be sucked in and eventually identify theft, infections, hacking your computer, convince you to buy software or services you either did not need or that do not really exist at all and all sorts of nefarious stuff. You'd be surprised how much contact us AFTER THAT that they realized they had been duped asking what to do. Don't waste time talking to these people, not give them any personal information it is, don't be fooled by what they can get allows you to see on the computer - in fact, not do anything they suggest on your computer or even to visit Web sites they recommend and for the love of God don't give them access to your computer.
Microsoft knows this is happening, but with these companies popping up like dandelions, or closing and changing names when discovered and operating mainly from abroad, it would take an army of lawyers to sue each other. They do the best they can, but they are just too many and more added every day. People need to pay attention to these things. They occur not only by telephone, but also by e-mail, instant messaging, mail and all the ways imaginable. Forget not that Microsoft doesn't this and hang up or remove the emails or messages or mail from someone claiming that they do because they know the information on your computer or that you want to get information from you to confirm your account so that it will not be closed and asking you your name of user and password and all sorts of other personal information. Microsoft DO NOT!
See below for additional information on this topic and what to do and how Microsoft works:
http://www.Microsoft.com/security/online-privacy/msName.aspx
http://www.Microsoft.com/security/online-privacy/phishing-scams.aspx
I'm glad you don't get captured by these crooks and save yourself a big headache. Continue to use the same caution and you should do fine.
Good luck and best wishes!
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I just got a call from someone who said they were from Microsoft. It was obviously of the India. In any case, he said that there are problems with my computer and it asked me to do something, I would not. He hung up. He told me to click the button of windows on my keyboard. Then he told me type something in and running. But I refused. I said, how end I call Microsoft and give them your name... HE HUNG UP.
Hello DianeMcGettigan,
It is simply one of the many scams that are doing the tour.
Unless you have a prepaid support contract with Microsoft, then Microsoft will never contact you by phone, mail or e-mail about problems with your PC. You did while refusing to allow him access to your PC. All they want to do is to have access to your PC, so they can steal personal data (banking etc.) on your part.
This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.
John Barnett MVP: Windows XP Expert associated with: Windows Expert - consumer: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com
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Microsoft called to solve problems?
Hello
Microsoft will never make calls unsolicited users!If you get called by one of these scammers, say "I'm sorry, but Microsoft do not call users about PC errors" and put down the phone. These scammers can deceive you more money in Exchange for the fake virus protection and install malicious software on your particular PC remote access.Never listen to these cold - callers-simply ignore them.Best wishes and good luck!-Jetpackboy_____________________________________________________________________________Microsoft community contributor - member since October 6, 2011 and happy to help! -
Alert user account!
No, it is not true. Someone is trying to fool you and steal your identity or your account. Give yourself a gold star for not responding to him. :-)
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Does not work. Removed from Firefox and downloaded. Still does not work.
Can't use Firefox to access the internet. Deleted Firefox and downloaded again. Still does not connect to the internet.
The works of Windows Internet Explorer.
See this support article - difficulty of problems connecting to websites after Firefox update
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Yesterday, I received 'update available', and so without thinking I just did. Today my phone will load a web page not (Wifi or cellular), I can't turn off find my iPhone because my password can not be verified, my mailbox is not updated and my messages are all coming through an hour after they are sent.
To do this, I'd go straight to reset network settings.
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I just got a phone call from a female called Janice... She said she was from Windows and told me that I have a problem with my pc, and it continues to send Windows error reports? ... My pc works well. I ask for my e-mail address, she said they don't have it, but they're my only phone number! I'm old, but I know I should have to register an e-mail address with them....
Anyone ever had this kind of calls? or is it a scam... I ended the call.
It is a common scam. Do not give them information, do not give them access to your PC and do not go to all the websites that they suggest. One moment. See:
http://www.microsoft.com/en-gb/security/online-privacy/msname.aspx .
Microsoft does ever not requested for calls.
(such persons may use names other than Microsoft as well)
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Original title: is it a scam?
This morning a guy called me and said he was from California United States Windows, our computer was strange before he help us. We the have not called before, he's a hacker? One name was John Rex
This morning a guy called me and said he was from California United States Windows, our computer was strange before he help us. We the have not called before, he's a hacker? One name was John Rex
He said he was with "Windows"?
You should not get cold-calls from computer technical support. If you do and you do not install a sort of monitoring service you pay a fee for - it's a scam.
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Hello
After installing something from windows update (about 300 MB in size) my computer start Startup Repair each time and said "a hard disk problem is preventing Windows from start" and turns off.
Then a window pops up saying "Startup Repair cannot repair this computer automatically.
The details of the problem say;
Problem event name: StartupRepairV2
Signature of the problem 01: AutoFailover
Signature of the problem 02: 6.0.6001.18000.6.0.6001.18000
Signature of the 04:65537 problem
Signature of the problem 05: unknown
Signature of the 06 problem: BadDisk
Signature of the 09 problem: unknown
Signature of the 10:1168 problemSystem Restore does nothing, and all the other tools of recovery. :(
Please help, it will be much apreciated :)
DOMIf you are sure that the problems began immediately after installing a Windows Update, use the free support of MS here:
Visit the Microsoft Solution Center and antivirus security for resources and tools to keep your PC safe and healthy. If you have problems with the installation of the update itself, visit the Microsoft Update Support for resources and tools to keep your PC updated with the latest updates. MS - MVP - Elephant Boy computers - don't panic! -
Where can I find my passwods for POP3 and STMP.live to receive mail from my PC to my iphone 3 g?
You must contact your ISP (Internet Service Provider) and ask for help to reset your password.
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has had to do a clean install on my pc under XP sp2 and install windows 7. I saved my photoshop CS4 extended files but it wont let me install from files, it is said to run from the original disk which I can't find. My product key is on my Adobe account. Can I make a download for my product on the Adobe Web site, which is not a trial? It all started with the upgrade of my other pc for windows 10... long story. I have the disks Creative suites 5 and 5.5 but this pc is only 32 bits, and the only one that works with my Epson Stylus pro 4800. Help please
kglad links in response to #1 here can help https://forums.adobe.com/thread/2017859
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I live in the Japan and have an Adobe ID, which was recorded at the Japan. Can someone advise me on how I can download an English Acrobat Pro DC version, since I continue to get directed to the Japanese site I can download only the Japanese version!
Hi Bernie,
You can download the multilingual installer using the following link: https://helpx.adobe.com/acrobat/kb/acrobat-downloads.html
Kind regards
Rahul -
My brother-in-law works for Adobe and it bought creative cloud for me and he sent me the redemption code to download. I live in the Japan and its telling me that it was bought in a different region. What should I do to redeem here. I tried to change my region in the United States and I don't think it works.
Hi Trey,
You may need to create an Adobe ID to use the code, for more information, please visit this link: redemption code help
Once you have created a new account with the region of the United States, please follow this link to redeem your code: https://redeem.licenses.adobe.com/getserial
Kind regards
Rahul -
I ran several analyzers antivirus from AVG to ODILE and none of them does not seem to get rid of this virus (Exploit: win32 / pdfjsc.dr)
Any suggestions apart from simply all formatting?
Hello
Exploit: Win32 / Pdfjsc.Dr
http://www.Microsoft.com/security/portal/threat/encyclopedia/entry.aspx?name=exploit%3aWin32%2fPdfjsc.DrIf you need search malware here's my recommendations - they will allow you to
scrutiny and the withdrawal without ending up with a load of spyware programs running
resident who can cause as many questions as the malware and may be harder to detect as
the cause.No one program cannot be used to detect and remove any malware. Added that often easy
to detect malicious software often comes with a much harder to detect and remove the payload. Then
its best to be thorough than paying the high price later now too. Check with them to one
extreme overkill point and then run the cleaning only when you are sure that the system is clean.It can be made repeatedly in Mode safe - F8 tap that you start, however, you must also run
the regular windows when you can.TDSSKiller.exe. - Download the desktop - so go ahead and right-click on it - RUN AS ADMIN
It will display all the infections in the report after you run - if it will not run changed the name of
TDSSKiller.exe to tdsskiller.com. If she finds something or not does not mean that you should not
check with the other methods below.
http://support.Kaspersky.com/viruses/solutions?QID=208280684Download malwarebytes and scan with it, run MRT and add Prevx to be sure that he is gone.
(If Rootkits run UnHackMe)Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Malwarebytes - free
http://www.Malwarebytes.org/products/malwarebytes_freeSuperAntiSpyware Portable Scanner - free
http://www.SUPERAntiSpyware.com/portablescanner.HTML?tag=SAS_HOMEPAGERun the malware removal tool from Microsoft
Start - type in the search box-> find MRT top - right on - click RUN AS ADMIN.
You should get this tool and its updates via Windows updates - if necessary, you can
Download it here.Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
(Then run MRT as shown above.)Microsoft Malicious - 32-bit removal tool
http://www.Microsoft.com/downloads/details.aspx?FamilyId=AD724AE0-E72D-4F54-9AB3-75B8EB148356&displaylang=enMicrosoft Malicious removal tool - 64 bit
http://www.Microsoft.com/downloads/details.aspx?FamilyId=585D2BDE-367F-495e-94E7-6349F4EFFC74&displaylang=enalso install Prevx to be sure that it is all gone.
Download - SAVE - go to where you put it-right on - click RUN AS ADMIN
Prevx - Home - free - small, fast, exceptional CLOUD protection, working with others
security programs. It is a single scanner, VERY EFFICIENT, if it finds something to come back
here or use Google to see how to remove.
http://www.prevx.com/ <-->-->
http://info.prevx.com/downloadcsi.asp?prevx=Y <-->-->Choice of PCmag editor - Prevx-
http://www.PCMag.com/Article2/0, 2817,2346862,00.aspTry the demo version of Hitman Pro:
Hitman Pro is a second scanner reviews, designed to save your computer from malicious software
(viruses, Trojans, rootkits, etc.). who infected your computer despite safe
what you have done (such as antivirus, firewall, etc.).
http://www.SurfRight.nl/en/hitmanpro--------------------------------------------------------
If necessary here are some free online scanners to help the
http://www.eset.com/onlinescan/
-----------------------------------
Original version is now replaced by the Microsoft Safety Scanner
http://OneCare.live.com/site/en-us/default.htmMicrosoft safety scanner
http://www.Microsoft.com/security/scanner/en-us/default.aspx----------------------------------
http://www.Kaspersky.com/virusscanner
Other tests free online
http://www.Google.com/search?hl=en&source=HP&q=antivirus+free+online+scan&AQ=f&OQ=&AQI=G1--------------------------------------------------------
After the removal of malicious programs:
Also follow these steps for the General corruption of cleaning and repair/replace damaged/missing
system files.Run DiskCleanup - start - all programs - Accessories - System Tools - Disk Cleanup
RUN - type in the box-
sfc/scannow
Then run checkdisk (chkdsk).
RUN - type in the box-
Chkdsk /f /r
-----------------------------------------------------------------------
If we find Rootkits use this thread and other suggestions. (Run UnHackMe)
================================
For extreme cases:
This traditional antivirus analysis does not always detect. Because the Norton Power Eraser
uses aggressive methods to detect these threats, there is a risk that it can select some
legitimate programs for removal. You should use this tool very carefully and only after
you have exhausted other options.
http://us.Norton.com/support/DIY/index.jsp================================
If you are in North America, you can call 866-727-2338 for virus and spyware help
infections. See http://www.microsoft.com/protect/support/default.mspx for more details. For
international information, see your subsidiary local Support site.Microsoft support - Virus and Security Solution Center
http://support.Microsoft.com/contactus/cu_sc_virsec_master?ws=support#TAB0I hope this helps.
Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle="" -="" mark="" twain="" said="" it="">->
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