Loading Firefox, I get two pages
When I open Firefox, I get the "usual" page with Google, but for a week, an additional tabbed page load. There just a sign more broadly in the middle. When I right click on the page, it gives me the following URL address: chrome://astrmndant-a1/content/newtab/newtab.html
I've never had this happen before today. Loading on a desktop with Windows 8.1. I also have a laptop computer with the same version of Firefox and this happens. I have matched the configurations and I still have this problem.
Hello LydiaLD,
I think that one of your custom extension/add-ons is causing this problem.
Try Firefox Safe mode to see if the problem goes away. Firefox Safe mode is a troubleshooting mode that disables certain parameters, disables most Add-ons (extensions and themes).
When your Firefox is open, you can restart Firefox Safe mode in the Help menu:
- In Firefox 29,0 and above, click on the menu button
click Help
then select restart with disabled modules.
- In previous versions of Firefox, click on the Firefox button in the upper left of the Firefox window and click help (or click on help in the Menu bar, if you do not have a Firefox button) and click on restart with disabled modules.
When the Firefox Safe Mode window appears, select "start mode safe."
If the issue is not present in Firefox Safe Mode, your problem is probably caused by an extension, and you need to understand that one. Please follow the section Troubleshooting extensions, themes and problems of hardware acceleration to resolve common Firefox problems to find the cause.
To exit safe mode of Firefox, simply close Firefox and wait a few seconds before you open Firefox for normal use again.
When find you what is causing your problems, please let us know. This might help others with the same problem.
Thank you.
Tags: Firefox
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