Local access only after the Network Systems Security 2009 malware removed

I'll try to put all the details that I can here, but my laptop that has the problem cannot connect to the Internet so I won't be able to copy paste n info. Last week, I was struck with the 2009 malware security systems. It was a pain to remove because it stopped all the work programmes and I could not install malware removal software. Finally beat him by renaming the main program folder 2009 for the security of the systems. That he has stopped working when I restarted the laptop and then I was able to install the malware removal software and took remoped.

Here is the problem. Now that he is gone my network connections wireless and wired no longer work. I get local access only on an unidentified network. I have Windows vista Home premium and use internet with a modem model Cableone cable Motorola Surfboard SB5101.

Then I called a cable tech support first and they could not help and after all the service works very well on my desktop the same modem and connection. So I called Motorola tech support and they had me do a lot of things for hours (including reinstalling the drivers for the modem) on the phone without effect. Finally, they suggested that I have re-download all ACER Aspirion z9410z drivers and reinstall them. So I did it. Copied to a flash of my desktop drive and reinstalled them. No luck.

The respectable and sharing Centre, explains that the modem works correctly when you look at the status. But the auto for windows diagnostic tool says to check the IP settings automatically and reset the network card. The two fail to trouble when ran. Here are all the parameters of the network connection.

Physical address: 00-1A - 66 - AA - 64cB
Active Yes DHCP
Autoconfiguration IPV4 address 169.254.195.250
IPv4 mask subnet 255.255.0.0
Net Bios on active TCP/IP Yes
Link-local IPV6 address fe80::1878:12 d 5: a566:c3fa % 36
Servers of DNS IPv6 fec0:0:0:ffff:1 1%
FEC0:0:0:FFFF:2 1%
FEC0:0:0:FFFF:3 1%
                                                
IPv4 and 6 are defined automatically detect the IP address and the DNS.

Hope that gives enough information. There no mater if I use eithernet and USB to connect or wireless. I have the same problems.

Another thing that can be part of the problem.

It started after removing the systems security 2009 malware as well.

When loggin, turned off the laptop, a blue error screen appears. Here are the details generated for it. I'm working on the research of which the question is to be set by the online search.

Event name BlueScreen
OS version 6.0.6000.2.0.0.768.3
local ID 1033
BCCODE one
BCP1 00000016
BCP2 0000001 B
BCP3 00000000
BCP4 82028768
OS version 6_0_6000
Service Pack 0_0
product 768_1

I hope I will get this fix as well.

Any help will be greatly apprieciated. If more information is required only, let me know and I'll get it.

Thank you all.
Jason

Hello Oxilas,

I suggest that you use a friend/co-worker Vista DVD and do a repair installation.

Repair facility:

You can reinstall your copy of Vista while keeping your files, settings and programs by performing a repair install or an upgrade on the spot with the following steps: (Note: this still does not resolve all problems, especially if the corruption was caused by a 3rd party program or service, you may need to do a clean install) (if this is not successful.)

<><><><><><><><><><><><>

Please make sure that you back up all the important data before you continue. Please visit: methods for your backup files.

Always make sure that you have the means to reinstall your programs, or by an installation disc or access to the installation files.

<><><><><><><><><><><><>

1. Insert the Windows installation disc in your computer's DVD or CD drive. You must start Windows installation while running your existing version of Windows.

2. on the Install Windows page, click install now.

3. on the get updates for installation page, we recommend getting the latest updates to help ensure a successful installation and to help protect your computer against security threats. You will need an Internet connection to get the installation updates.

4. on the Type your product key for activation , we strongly recommend that you type your 25-character product key in order to avoid problems during activation.

5. on the page Please read the terms of the license , if you accept the license terms, click I accept the terms of the license.

6. to the which type of installation you want? page, click upgrade to begin the upgrade. You can see a compatibility report.

7 follow the instructions.

Note: If your installation disc doesn't include SP1, and you are updated, then you must uninstall it before proceeding with an update install. Start-> Control Panel-> programs-> see installed updates, then select Service Pack for Microsoft Windows and click on Uninstall.

Note: Tit the following settings is reset by default:

Its computer system

Device drivers

Visual effects

Windows Mail

Windows services

If you notice missing files after the upgrade, look in the following folders:

C:\Windows.old

C:\$INPLACE.~TR

C:\$WINDOWS.~Q

These files can be eliminated with disk cleanup as "records destroyed by upgrade to Windows".

Delete files using disk cleanup

Thank you for using answers Forum. Please let us know how it works.

Joseph
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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