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• Pavilion 23-b244 AiO: the system recovery media does not support this computer

  Hey all,.

  I had a power outage (1 TB) HD material on me about a week ago and replaced by a (500 GB) SSD, not purchased from HP.  I then ordered the recovery disc from HP for this particular serial number.  Whenever I boot on the recovery discs, I get "this computer does not support the system recovery media. You are not able to restore the system with the media. "The Minsize argument in the instructions to build on the DVD file provides a minimum of 140 GB, so I don't think I have a new smaller drive system is the question.

  Last month I have updated the firmware to v80.08, and in the bios "product name", 'SKU number', 'serial number of the chassis' fields are all empty.  In "System ID", everythign is empty except UUID and family name.

  I think that's why I'm not able to boot to recovery discs?

  Any help would be appreciated, I have use this computer for quickbooks and have bee unable to do accounting for a week and a half.

  Figured it out! On my Pavilion, you press Ctrl + A in the bios then click on 'System IDs'. Then I was able to type in the ID to build my recovery and support the byte to feature on the sticker under my machine. F10 to save then the recovery media recognized the computer properly and booted up!

• HP ENVY PHOENIX 800-030qe: the system recovery media does not support this computer

  Hello!

  I can't recover to factory settings using recovery media (4 DVD) after changing HD (the previous device has crashed/broken).  The message is: "the media recovey system does not support this computer. You are not able to restore this system with this media. »

  So, what should I do?

  Thank you very much.

  Luiz Borges

  Upgrade the BIOS/downgrade will not fix it unfortunately.

• the system recovery media does not support this computer

  I have a HP G7-1365DX and the hard drive (750 GB) is a failure.  I did a recovery file on a USB key from the recovery partition and then replaced the hard drive with a 120 GB SSD.  When I tried to reinstall the USB system, I get the message "the system recovery media does not support this computer."  Is it because the hard drive was replaced by a SSD?  How to restore the system if the recovery disk does not work?

  Hello

  You are right about the source of this problem - HP recovery media often has problems of restoring the operating system on a smaller disk in quality than appeared on.

  There are a few options available.

  1. if the 750 GB drive is still able to operate, use your recovery media to perform a factory reset and then use software (or Windows 7 own imaging utility) for this clone of your SSD.

  2 create your own recovery media to use to run the installation - it would be my personal preference.

  Before you try the following, make sure that you can always read the character product activation key 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

  An example of a COA label can be seen here.

  You can create an installation disk yourself using another PC - just download the good Disk Image ( this must be the version exact same origin supplied with your laptop ) from the link below and use an app like ImgBurn to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write that an ISO on a disc is here.  These Images are clean and a well respected source, however there are only limited versions available.

  Windows 7 sp1-iso-official-32-bit-and-64-bit

  Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

  http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

  All pilots additional and the software, you may need can be found here.

  Kind regards

  DP - K

• DV6-6c15nr, "the system recovery media does not support this computer."

  Hi all. I'm trying to reformat my laptop (dv6-6c15nr), but when I try to reformat to f11the recovery manager f, all options are such that the system restore and restore to factory is grayed out. The next thing I tried was a set of recovery disks. When I used the recovery disks, it showed the message "this computer does not support the system recovery media. You are not able to restore the system with the media. 0110 A601UA #ABA - A1U60AV. Why can I not reformat my laptop... I remember that I was able to reformat until I sent offshore to get the hard drive and the radiator replaced by hp year last April. Now I can't get to... that this has to do with anything? someone please help...

  I also tried without the bios downgrade F.19 REV: a. which do not help either.

  It seems that the motherboard may have been changed and the information system (tattoo) has not been updated to match that of your computer. While I can't fix this for you, I can suggest some possible solutions and I work to spare;

  (1) you can contact HP Customer Support and ask that they correct the problem.

  (2) attempt to control that recovery discs for the model of the motherboard is currently labeled as.

  (3) If you can still read the Windows product key of 25 characters on the Microsoft COA affixed on the computer, you can install Windows 7 using this key. Please see "how to install Windows 7 without the disc" to get instructions on how to download Windows 7 SP1, create the installation media and install Windows 7 SP1 using the 25-digit key from the COA Microsoft on your computer.

  If you have any other questions, feel free to ask.

   

  Please click the White Star of KUDOS to show your appreciation

• System recovery disks do not support this computer

  Two weeks ago, crashed my HP Pavilion Elite HPE - 480 t hard drive model.  It is a 1.5 TB came with the PC.  I bought a WD 1 TB hard drive and installed.  When I used my recovery discs, I received a message, "the system recovery disks do not support this computer.  You are not able to restore this system with these discs. "Because I had never used these recovery discs, I assumed I had their damn so I bought authentic system recovery disks from HP.  Yesterday them - even received training as before.  I called HP tech support and I was told that those recovery disk works with a hard drive that is identical with the original hard drive.  Located between the two hard drives that the original HD had a 3 GB/s, and the new is 6 Gbps.  Is this correct?  They "graciously" offered replacing my new hard drive with a hard drive that works for only $180.  Seems a little steep, but I am confused.  Is system of technical recovery disks?  I would like another opinion.  If buying a new motherboard out me of this?  If someone knows a resolution to my situation, I would be very grateful.  Help!

  Hello

  In fact, you have more options that will avoid spending more in $$. The first thing I would try is the utility that provides HP. It is used for when the set of recovery disks does not work with a new hard drive. Follow the instructions of this web document.

  View your results. If the results are negative, we can install the operating system on your new hard drive with another method.

  What is the WD SATA drive model you purchased?

  Erico-

• Hard drive replacement, windows support, media does not support this computer?

  Laptop HP G72 M #-C55DX, I replaced my hard drive with the same OEM, 4 recovery disks made when I bought the laptop new, replaced the hard drive, run startup test, memory and hard drive OK, insert #1 recovery disk, windows loads, then get the system recovery media does not support this computer. you are not able to restore the system with the media. I have windows 7 Premium I don't know what to do next. Thanks for the help. Frank

  My recovery disks that I had at the beginning are bad. Has bought the HP boot disks. up & running, thanks Frank

• Portable CQ58, disk recovery "this computer is not supported by the system recovery media.

  Hello HP,.

  I have a laptop CQ58-bf9WM, which had Windows 8.1.  The 320 GB hard drive died and bought a new SATA 500 GB laptop.  had no CD recovery, went online, enter all the important information, serial No., model #, then purchased through HP recovery disk, received the CD (manufacturer 708896-001, 708895-001 708897-001) and put #1 disc in the CD started and that's what I get: this computer is not supported by the system recovery media.  You will not be able to continue to recover this system with these media.  "Error: 0100-169-1855-188 b" then you have the OK, then when you press OK, the laptop shuts down.  I pressed ESC on POST, then I tested memory and the new hard drive and they both passed.  HELP PLEASE!  Thank you

  Should not have anything to do with the new hard-both disk that is at least equal or greater than original ability, they work. It is 'possible' that you have received the wrong set of recovery.

  Thing of OE to check. Enter the BIOS by pressing F10 immediately after turning on (have to press ESC, then F10 to the menu). Is the serial number, model number.etc all intact?

• HP Notebook PC 15: create system recovery media

  my laptop has a message asking to "create a system recovery media. Since the purchase of the laptop, I have upgraded to win10 (the free version online), of win8.1, which I upgraded to 8.0 immediately after purchase. I have a set of 3 drive recovery I think I did when I bought the HP. The instructions indicate that only a game can be made. In addition, the instructions show that more than 3 disks are required. But when I start the process only a USB option is available. How can I determine if the 3 disc set is the right game for this PC? I'm confused.

  Hello slickamis;

  Let me welcome you on the HP forums!

  I read your post on creating recovery media and wanted to help.

  If you create HP recovery support before proceeding with the upgrade to Win10, it's a waste of time trying to do it now.  Why?  Two reasons...

  First of all, the update of Win10 has a bad history of corrupting the recovery OEM information, and if this happens to you, any media that you create does not work.

  Second, that the media would have been for the original operating system, and the recovery information are not updated when you upgrade the Win10.  So the media could serve as a recovery of Win10.

  My suggestion is if you want to create a recovery media for Win10, then consider using a third-party solution known as Macrium reflect (MR).

  What I recommend is the following:
  (1) download and install Macrium reflect (MR)
  (2) run M. and choose the option: "Create an image of the partition (s) required to backup and restore Windows" to write a full backup to an external drive or USB key
  (3) use the option to create a CD or a USB startup key

  I use all the time and it usually takes less than 10 minutes to make the backup of the image and at the same time or less do a restore.  In addition, MR has the ability to add a recovery Boot Menu entry.  This then allows you to boot into Windows re, and then you can use it to do a restore - when you cannot start Windows!

  NOW, you have the means to restore a full system that works for the external hard drive or USB key in a few minutes.

  Good luck

  I'm a volunteer and I do not work for, or represent, HP.
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  If they helped to solve your problem, please click 'Accept as Solution' to help others find similar information.

• Recovery and system recovery disks don't work is not on the MS213 Pavilion (All in One)

  Hello

  I ordered the HP recovery discs as F11 will not work. I got 4 disks with one separated from the others. He said "use this first! The other 3 were combined, and they are marked the system recovery and disc 1 of 3, 2, 3 and so on. I restart the computer with the disk that says use this first. The disc starts to load and says loading files of Windows, or somehting like that. Then he said: Windows startup. I don't get the Recovery Manager menu. After a few seconds it ejects the disc, and there are 3 pictures on the screen, at the top left is like a circle with a check mark in it. With an arrow, it points to an ejected drive of a computer image on the disc tray. And it points to a picture of a computer with 3 drives. It seems that he tells me to put in the next disc. I put in one that is graduated from 1 to 3, the light on the drive flashes, and then nothing happens, regardless how long wait. If, instead of starting with the disk that says this first use, I start with the one who said that 1 of 3, after loading Windows files, it says something like "this disc is not for this computer.

  System information:

  HP Pavilion MS213 all-in-one

  Windows 7 64 bit

  Configuration of stock

  Background:

  It is a friend's computer. She was making a mistake "code purple" with the resumption of F11. She had someone watching and I don't know what they were doing, but when I got it, I was getting an error at startup. somehting like cannot find the Boot...

  I found a commercial version of Win 7 64 bit standalone disc and installed on the machine. It runs great, but it had to be for troubleshooting only, until I have the recovery disks.

  So, I'm stuck and would appreciate any help. I thought initially upgraded to Windows 8, but I thought that the recovery disks will be cheaper, and also the friend doesn't have to go through the inclination of windows 8.

  I will be happy to provide more information if necessary.

  If you can read the license key Microsoft Windows 7 of 25 characters related to the machine, you can download a Windows 7 ISO file to burn to a DVD. Remember, it is the version that is listed on the Microsoft COA sticker.

• Need help! This version of Windows does not support this version of Windows Media Technologies.

  I got this error message when I tried to install Hotel Giant 2. Don't really know what to do... Pls help! Contact Microsoft Corporation support This version of Windows does not support this version of Windows Media Technologies. This product, which was created by Microsoft Corporation, has been blocked from running because it can prevent your computer from starting correctly in the future. Recommendation

  Hi Dot77,

  Thanks for posting on the Forum of answers.

  I suggest to download the patch from the site Web of Nobilis.

  I hope this helps.

  Chris
  Microsoft Answers Support Engineer
  Visit our Microsoft answers feedback Forum and let us know what you think.

• Satellite R830-143 - update of the BIOS does not support this operating system

  Hello

  I received a notification via Tempro that he did not have a BIOS upgrade. I downloaded the ZIP file (bios - 20120209125153.zip), extract the package (BIOS360_EC140_WIN.exe) and ran it according to the instructions.

  The package runs, give the progress bar "extract files...". ", then displays a dialogue entitled"TOSHIBA BIOS package Ver.4.1.2"that says:"this package BIOS does not support this operating system."

  I am running Windows 7 Home Premium 64 - bit on a Satellite 830R-143 with the short part No. PT32LE

  Does anyone know what is the problem?

  Thanks in advance for your help...

  Hello

  You have problems with the laptop?
  If not then why you want to do the BIOS? Just because the new BIOS is released?
  I would not change anything if my laptop is running correctly.

  However, the update of the BIOS requires the VAP (value added package).
  So remember that this PPV is installed correctly. If this isn't the case, so far.

• SL500 "this program does not support this system.

  I have an SL500 with 64-bit windows system 7. He has a new system installed. I have correctly installed all necessary drivers. Now, I'm not able to install elements of followind with the system update utility:

  ThinkPad ultranav driver for windows 7

  ThinkPad hotkey features integration pilot

  ThinkPad Ultranav utility

  If I try to manually install, I get an error message "this program does not support this system.

  I had the same problem with Version 3.84.1500 of the driver Thinkpad hotkey features integration

  (and the latest version of 3.84.2000)

  This is a faulty installation.

  2 the missing files.

  Solution to what Lenovo fixes installation:

  Download and install the latest version.

  Download and install the 3.81.0100 version.

  Copy the files SWI32.sys and SWIX64.sys of the 3.81.0100 in the folder version corresponding to the most recent version.

  Run setup.exe from the most recent version.

  According to the properties file SWI32.sys and SWIX64.sys are used as 'System Information Detector'.

  No wonder we get the error message "this program does not support this system.

  Lenovo, please fix.

• Planner - fails with PCSKBD110 - tasks of the keypad of the system (type = 0, subtype = 0) is not supported.

  I am on Windows 2008 - r2 and have implemented the Task Scheduler to run my IBM personal communications. If I'm connected with my admin account, I can right click and run a task successfully or schedule a task and always connected, look at the call Scheduler it successfully. My IBM personal communications settings have a keyboard (img_jump.kmp) file that at the opening of the session I can click on the keyboard and it opens correctly. But, if I plan the task then loggoff box, scheduler of tasks will launch the cmd file, but it will fail with a: PCSKBD110 - of the keypad of the system (type = 0, subtype = 0) is not supported. This same file kmp works fine in Windows 2003. I have no idea why Windows 2008 R2 does not support this file - is there another one that I can download that works in Windows 2008?

  Mr G

  Server questions should be asked in the forum server on Technet

  http://social.technet.Microsoft.com/forums/en-us/user/forums

• ASUS Support CD does not support this operating system WNT_6.2l_64

  What the devil I've had Windows 12

  ASUS Support CD does not support this operating system WNT_6.2l_64

  Hi George,.

  The question you posted would be better suited in the TechNet Forums. I would recommend posting your query in the link below.

  General Forum(Windows Server) Technet

  Good day!

  Answer please if you face concerns.