long-lasting problems after windows scammersr had remote control of PC

I got Asian male phone call to the effect that I had serious problems with a virus on my computer. He claimed to be the appeal on behalf of Microsoft Windows. Is not not in computer, I followed a number of directions to him which eventually led to him have the remote control of my computer. The number of callers evil disguised alarm of "oh my God" etc the alleged problems he has discovered and when the purpose of the payment was raised, I ended the call. The call lasted about 40 minutes, and he had the remote for about 5 minutes. It seemed to me that it was associated with a site named PC technocrat. My fear is now that he can have some future remote access or caused other problems that I have not yet thought.

Unfortunately, once you give someone the remote control of your PC, they can do whatever they want.  There is no way for you to know what they did or did not.  You must assume the worst - they left behind software that allows them to take control of your system and/or take all the information they want it without your knowledge, and that they took any information they wanted while being connected.  Then contact the banks and other institutions in finaicial you do business with and take steps to protect your accounts and your credit cards.  Next would be to save only essential or element files and documents such as photos, music, etc and then destroy your computer and restore to factory new.

Tags: Windows

Similar Questions

  • Windows Media Center learned remote control cable, cannot recognize the Windows Media Center remote control

    Running Vista Home Premium 64-bit.  I rent a cable box so I can get some programs at the 3-digit level.  When I've set up my Windows Media Center (WMC), WMC learn successfully the cable box remote 1 - channel upward.  My problem is the next step and change the channel using the Windows Media Center remote control or keyboard.  My keyboard or the WMC remote will change the channel.

    I got Windows Media Center to re - learn the cable box remote control twice, which is always successful, but again once, when the time comes to use the Windows Media Center remote control or my keyboard to change the channel, the channel does not change.

    Could someone please help me with this?  Thank you in advance.

    Hey kansascitykid,

    If you receive your TV signal through a set-top box and Media Center is unable to change the channel, or it changes channels incorrectly, check the following:

    ·        The infrared diffuser is connected to your remote control receiver. If the infrared diffuser is not connected, Media Center cannot send a signal to the set-top box to change a channel.

    ·        The infrared diffuser is well positioned at the front of the set - top box. If you are having trouble placing the IR blaster on the set - top box correctly, try to use a flashlight to locate the signal on the set - top box receiver.

    ·        IR control codes are configured correctly. If constantly changing channels, control IR codes may not have been configured correctly during the installation of TV signal. To reconfigure your TV signal, on the Windows Media Center start screen, highlight toTasks, clickSettings, click on TV, then clickSet up the TV Signal.

    • Center cannot send a signal to the set-top box to change a channel.

    More information here: problems with watching TV on your computer


    Also have a look if you find useful suggestions in this thread.


    Microsoft Media Center remote with pace DC50X 1039, Setup box cannot change channel

    Kind regards

    Shinmila H - Microsoft Support

    Visit our Microsoft answers feedback Forum and let us know what you think.

  • Windows 7 - problems after Windows updates

    When Windows Update 17 new "updates", it due to my new HP computer to not connect to internet.  I talked to HP two hours Monday, 18th and thought we had set.  But the updated Windows Update during the night and the next day he couldn't connect to the internet.  Two hours with HP and finally the gal thought it would be better if I have the option of not accepting updates, or accept only updates Windows or HP.  I did today and do not connect to the internet.  Whenever I have to restore to October 16, which is the last time, he did not work properly.  Help, please!  Thank you...

    Have you tried running the resolution of Internet connection problems after these updates?

    Click Start, type: Troubleshooting

    Press enter on your keyboard

    Do a search for Internet connection

    Double-click the Internet connection problems and follow the wizard to display on.

    Using Windows - Management, configuration, and troubleshooting updates

    Releasing it's easy: with Windows | ActiveWin | Laptops | Microsoft MVP

  • Problems after Windows Update on Vista wireless

    It seems that other people have a similar problem, but I'll post this new...
    I've been running Windows Vista Ultimate on my Toshiba laptop for years without any problems.  Earlier this year, I started seeing issues after Windows updates.  The main problem is that after updates Windows, my wireless network is is more noticed and the wireless card (which was installed on the computer, and never had problems before) is not recognized.  I manually installed updated drivers with no luck.  The only thing that has worked is to do a system restore to a point before the updates.  The problem seems to be related to an update in general, I can't uninstall.

    I find it extremely ironic that I have no problems with Vista until Windows 7 is launched. First of all, it's the wireless card, then a problem with a driver graphics card (apparently... which seems to be fixed now) and return to the wireless card.  Should I expect to continue to have problems unless I upgrade to Windows 7?  I can't continue to spend half of my day trying to fix my computer after an update that is supposed to fix the errors, but I don't like the feeling that I am forced to upgrade.

    Hi dabaum77,

    From your post, it seems that the issue was occurring when Windows updates are installed automatically again even after the restoration of the system and that is why I suggest to restore the system again to a point before the updates and download and install Windows updates manually.

    Access the link below
    Follow these steps to disable the automatic updates:
    1. open Windows Update by clicking the Start button. In the search box, type Update, and then in the list of results, click Windows Update.
    2. in the left pane, click on change settings.
    3. under important updates, choose the option you want.
    4. under recommended updates, select the Give me recommended updates the same way I receive important updates check box, and then click OK. Need administrator permission if you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

    Install the updates one by one and check the update is causing the problem to occur. If the problem persists due to a particular update, repeat the process and refrain from settling the problem causing the update to.

    You can also check the update problem in Windows Update history.
    Follow the steps to check which day caused the issue:
    1. open the control panel (all items view), and click the Windows Update icon.
    2. click on the link to view update history.
    3. to view the details of a single Windows Update-
    (A) select and right-click on a Windows Update list, and then click details.

    (B) click on close when finished.
    You can also uninstall the update that is causing the problem to occur, although it is not recommended.
    1. to uninstall a Windows Update, you must go to programs and features. There are several ways to find it. One of the simplest is to use the search box on the start menu.

    2. in the programs and features, click the link updates installed.

    3. after a few seconds, Windows Vista will load the list of installed updates. Scroll down the page until you find the update you want to delete, select it with the mouse and then click on uninstall.

    4. Windows Vista will ask you to confirm that you want to uninstall the update you selected. Click Yes and the uninstall process will begin.

    5 depending on the size of the update, the uninstall process may take from several seconds to several minutes.

    6. wait for the window above will disappear and, if necessary, restart your PC. The update is now deleted.

    Aziz Nadeem - Microsoft Support
  • Printer problem after Windows XP updates on 06122013

    Title updates: Windows XP original on 06122013

    Updates of Windows XP on 06122013 seemed to make me lose contact with printer HP LJ1200 and had to perform the restoration of the system to 06112013 do work again. The printer is set up as a parallel device, running on Port DOT4_001 (according to article of Port in the properties of the printer) and was removed in the LPT1 Device Manager and computer rebooted and reloaded LPT1.
    Tracking the whole Troubleshooting MS system under properties and nothing seemed to allow printing, so I restored the machine on the eve. Now the printer works.

    Computer is a Xeon E1395 of double a ASUS PC - DL Deluxe Intel

    Everyone still faces a problem of printing with the new updates?

    Hi Michael,

    I see you got a problem with printer HP LJ1200 after installation of updates recently offered from Windows update.

    What exactly happened when you were trying to print after the recent updates? Have you received an error message?

    Thanks for the sharing of information when you perform a restore as solved the problem.

    This issue would have occurred as a result of updates related to the printer or the additional updates to the hardware device connected to the computer. Sometimes, when these problems occur after Windows update, we should always check the specific updates that have been installed right before the problem occurred. In this way, we can identify the update that caused the problem.

    As the problem does not persist now, I suggest you to download and manually install the updates individually to determine the exact cause of the problem.

    Please let us know if you need help on this question.

  • HP ENVY 15 l: I have a lot of problems after windows 10


    I have a lot of problems after the update of Windows 10

    1 - what sleep mode the screen is not working! (I already tried to change the keyboard, but to no avail)
    2. the footprint does not work after the update!
    3 programs Microsoft Office cannot be installed after purchase! (Whenever you download the package, I get an error message)
    4 - when I walked in the updates (windows) tells me that there is an error message!

    Windows 10 home unique Language، (error)

    Please help me as soon as possible! I have a cousin reviews

    Hello @shySmile,

    Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.

    I came across your post about the problems associated with Windows 10 and wanted to help!

    For starters, can you provide me with the product number of the laptop?  Here is a link that you can use that will help you find your model and product number:

    How can I find my model number or product number?

    Try to see the next post to solve the problem of the Standby Mode. and let me know how it goes:

    How to troubleshoot upgrade Post-Windows 10 on HP laptops

    Can you give us more information about the print does not work after the update?  For your problem regarding the purchase of Microsoft Office, contact Microsoft Product Support.  To solve the problem with the update of Windows, try using the following tool found here:

    Open the Windows Update troubleshooting tool

    Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution' , this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

    Have a great day!

  • Inspiron 7000 (7537) problems after Windows 8.1 update

    I have my laptop set updated to 8.1 and I found 2 numbers to date:

    1 - my wrath of monitor off after 30 minutes when it is plugged in, but back on. That has happened twice and had to force close down. (laptop wasn't on sleep)

    2 keyboard and touchpad"could not start" after windows starts, so I got back the password using the screen keyboard and restarted windows.

    - - - - - - - - -

    UPDATE!     24/11/2013

    seems that Intel has finally resolved the issue, released driver 3345.

    go to system Intel detect the site and to detect your system for updates: http://www.intel.com/p/en_US/support/detect

    This update has many bugs and most importantly: fixed black screen that occur during the recovery of an automatic monitor off scenario.

    fixed link: http://downloadmirror.intel.com/23405/eng/ReleaseNotes_GFX_3345_64.pdf


    seems that Intel has finally resolved the issue, released driver 3345.

    go to system Intel detect the site and to detect your system for updates: http://www.intel.com/p/en_US/support/detect

    This update has many bugs and most importantly: fixed black screen that occur during the recovery of an automatic monitor off scenario.

    fixed link: http://downloadmirror.intel.com/23405/eng/ReleaseNotes_GFX_3345_64.pdf

  • Windows Media Center remote control

    I have been using Remote WMC (A9O-00007) on a PC connected to my TV. I love this remote because it also controls the switch on the TV and the volume. Two days ago the functionality of the remote computer no longer works, but the buttons still light up as well as the light on the receiver. It still works to control the TV. There was no change in my computer, not updates, software etc. He worked in the morning and does not not in the afternoon. Between these periods, it fell between the cushions of the sofa and I guess only several buttons could have been pressed for an extended time period. I tried to replace the batteries and also tried the remote control on two other computers in the House.  Nothing works. If anyone has had this problem and know how to fix?

    Hello Kali,

    Thank you for your response.

    I ask you to contact the manufacturer of the device on the remote control to get help as it seems to be more related to the problem of equipment.

    Hope this information helps. Please do not hesitate to contact us if you have a problem with Windows.

  • Problem creating DEV_PORTAL via the remote control


    I would really appreciate your help to meet slot problem:

    in OBIE11g when creating patterns via the remote control, all the patterns, I chose to be created are working well except DEV_PORTAL, which throws the error

    SQL error when connecting with thin driver (DESCRIPTION = (ADDRESS_LIST = (ADDRESS = (PROTOCOL = TCP)(HOST=HOST_NAME) (PORT = 1521))) (CONNECT_DATA = (SERVICE_NAME = SERVICE_NAME))): ORA-01017: invalid user name password login denied

    The problem is this role/user/password is correct, because:

    1 other patterns are created by using the same credentials (with SYSDBA rola)
    2. I can connect (via SQL developer) to database using the same settings and everything works

    I encountered a similar problem on the forum under

    Creating DEV_PORTAL schema for Oracle Forms

    but without any solution working :(

    Thanks in advance

    Why you install DEV_PORTAL scheme, for the installation of obiee 11g select Oracel Business Intelligence in the performance of the remote control. It will install only two MDS and BIPlatform patterns.

  • problems after windows upates

    I'm a language pack instalation everytime I open a new page on the internet. It is said to display the chareters language correctly, I need to install the language pack for the Japanese. It started to happen after I updated my windows updates. How can I stop this

    I also have this problem. The message appears on many Web pages. accented characters (yahoo, microsoft, msn) i.e. do not display correctly on these sites and others. The problem is the result of the update KB2416400 and KB246759. After trying a lot of things, I had a suspicion on the JIS encoding.


    Come on in view, encoding and uncheck (automatic selection). Seems to have worked for me

  • Problems with Windows 7 Pro Remote Access

    I'm on a Windows 7 Pro machine, but it is connected to a working network.

    I'm trying to access Windows 7 Pro machine to my parents at home.

    I went through These Instructions.  We have created a password for one of the user accounts.  I checked the name of the computer (there is no listed area).  We confirmed that remote access has been enabled and allow remote access has been verified in the firewall settings.

    However, when I start "Remote Desktop connection" on my computer and put their computer name in the box, I get a message that it cannot find the computer.  Then, the message indicates that the computer cannot belong to "the network specified."  But there is no specified network, and I see no where to do it.

    In addition, it is possible that my work security settings prevent me from remote accessing another computer?

    Last question: if I used the Fusion of the virtual machine on my Mac, with Windows 7, I can remote access to another computer?

    Real technique.  The problem boils down to the IP address.  Your computer probably has an IP of or something like that.  But the router any fact domestic in the world.  So when you want to connect to the remote computer, you must use the IP public face (which the internet service provider home assigns to your router/home, not that of your router assigns to your computer).  But then, you're always short because now you have at home, but you have to tell the House what PC actually send this letter too.  It's like an envelope with an address half. Port forwarding it tells the final step which PC should receive the message.

    But yes I agree they could at least put a link or an explanation.

  • Problems after Windows 8 update.

    I left my machine to update and turn off after my last session on the laptop.  I turned on it today to find out I lost all my tiles and had to start again with Outlook and other programs.  It seems that my laptop was cleaned.  I lost all my files on the hard drive.  Everyone found this problem and someone at - it a solution that I can get all my files back?

    Try to open your file Explorer and will this PC (computer) > Local disk c > users > Barbara and see if your files are there.

  • Photosmart B110a: eprint problems after Windows upgrade 10

    The printer lives in my office, plugged into a Mac.  My laptop connects wireless to it.  You use Windows 7, the laptop could connect to it as a network printer via the Mac, which required that the Mac be turned on, or directly using eprint, requiring only the printer.  After upgrading to Windows 10 I re-installed the printer as a network printer and everything's fine but eprint does not at all.  I downloaded the latest version and I get a 'eprint + Jetadvantage' device in my list of installed printers, but if I select to print anything it either nothing happens.  The call to the top properties of the printer shows an error message saying "eprint driver is not installed on this computer.  You want to install it now? ».  This leads to a "pilot Add Printer Wizard" which lists a driver of HP eprint.  Try to install this product a message that I am about to add the following driver "HP ePrint, x 86, Type 3 - User Mode" but nothing seems to happen and I still get the missing pilot error.  I uninstalled and reinstalled several times without success.  I ran the HP Scan doctor and print, but it can't even connect to the eprint printer.

    Any notice received with gratitude.

    Hello @Ticfan,

    Welcome to the HP support forums.

    I understand that after upgrading to Windows 10 that you can no longer use the driver ePrint.

    The first thing I want to address is the "ePrint + Jetadvantage".

    It is not the driver ePrint have you need or want. I will not go into too many details about it, but it's a commercial product and the Photosmart B110a is not supported. It would be best to uninstall this piece of software.

    The following link will take you to the correct driver.

    You can select 64 or 32 bits depending on your operating system.

    HP ePrint Software

    I'm curious about something. How is the printer is not on a local network with other devices? How is it, you chose to go through the Mac? Why not have the printer on Wifi and having the laptop connect without having to go through the Mac? Maybe I'm missing a part of the installation, but this seems more complicated then it must be.

  • problems after windows update fingerprint reader

    After installing the recent updates to XP (I think that service pk 3) my Microsoft Fingerprint Reader is no longer works.i done a system restore to get it working again, but now I need the help of updates

    Hi MzHell,

    First of all I suggest you to update the fingerprint reader software and then update windows and check if that helps. (Create a system restore point before trying this step)
    You can also check the updates have been installed when you made an update of windows. After the same return so we can help you better.

    Follow these steps to see the Windows updates are installed on your computer.

    1. open Windows Update by clicking the Start button. In the search box, type Update, and then in the list of results, click Windows Update.
    2. in the left pane, click view update history.

    For more information visit http://windows.microsoft.com/en-US/windows7/See-which-Windows-updates-are-installed
    You can create a system restore point, to be on the safer side and then try to install an update at a time. Now check the update is causing this issue and post back the same.
    To create a restore point, follow these steps:

    1. open system by clicking the Start button, right-click computer, click Properties.
    2. in the left pane, click system protection. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.
    3. click on the tab System Protection and then click on create.
    4. in the System Protection dialog box, type a description, and then click on create.

    For more information visit http://windows.microsoft.com/en-US/windows7/Create-a-restore-point
    Articles on Microsoft Fingerprint Reader
    Center of the fingerprint reader solutions
    Overview of Windows XP Service Pack 3
    Windows XP Service Pack 3 - file to Image CD ISO-9660
    Hope this information is useful.
    Umesh P - Microsoft Support

  • Problems after Windows update.

    A rift developed with our computer after an automatic update sometime in the last 3 weeks and installing windows explorer 8. Often the screen turns blue and displays the message "Kernel_stac_ inpage_error". Since the update and installation of windows explorer 8 the computer starts and stops is very slow. After the white screen, the computer automatically runs a disc consistency check.

    1 uninstall whatever it is named NORTON as well as LiveUpdate via Add/Remove programs.

    2. download the Norton Removal Tool, save it to your desktop: ftp://ftp.symantec.com/public/english_us_canada/removal_tools/Norton_Removal_Tool.exe

    3. close all open applications (that is, anything with an icon on the taskbar).

    4. double-click on the file that you saved in #1 above to run the utility. DO TAP not your keyboard until the race ends, then restart & test.

Maybe you are looking for