looking for HP? : caps lock lights up when I press a, s f keys d resulting in a capital letter when I don't want to help!

My a, s, d, f keys switch on the lock key cap causing a capital letter when I don't want one. I don't see any button stuck etc.? Everything started happening. any help appreciated as I cannot unlock my computer. My password has one of these keys in it. Help!

Hi @mexpensive33,

Thank you for your response.

If you do a search on the web there are videos on the removal and cleaning of the keys on the keyboard.

There are also several YouTube videos if you want to view.

If you are unable to solve the problem and it's a question of physics with the keyboard you can replace.

If you see the maintenance guide and maintenance for your laptop (if available), you can get part numbers and instructions for replaceable parts by the customer to do an auto repair.

I would need the exact model of the HP Envy to get the interview guide.

If you should be in warranty please contact HP support for service options.  If you are out of warranty you can also try a local computer repair shop.

Good luck!

Tags: Notebooks

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