Lookout 6.2 - nicitdl5.exe Crash

About 2 weeks ago nicitdl5.exe started crashing on my server. I have this service set to restart after 1 minute, if it crashes while it wasn't a problem when he started first because my data of hypertrend were still visible. Now, over the last few days my trend data are hardly ever visible because nicitdl5.exe keeps crashing shortly after it is restarted, and when it do not plant immediately I have no no no trend data.

I made a Lookout repair facility, deatched and deleted my database and started a new, but the problem persists.

I am running on Dell Precision 690 PWS Lookout 6.2, Xeon 2.33 GHz processor, 3 GB Ram, Win XP OS

Here's the error data of Windows I was hoping that someone could look at to see what the cause of the problem:

Failed module nicitdl5.exe failed application nicitdl5.exe, version 5.6.0.49153, version 5.6.0.49153, address 0x0001ef16 failure.

For more information, see Help and Support Center at http://go.Microsoft.com/fwlink/events.asp .

0000: 41 70 70 6 c 69 63 61 74 Applicat
0008: 69 6th 6f 20 46 61 69 6 c ion Fail
0010: 75 72 65 20 20 6F 63 69 Rue nic
0018: 69 74 64 2 6 c 35 65 78 itdl5.ex
0020: 65 20 35 2e 36 2e 30 2nd e 5.6.0.
0028: 34 39 31 35 33 20 69 6th 49153 in
0030: 20 69 63 69 74 64 nicitdl 6 c 6F
2nd 0038: 35 65 78 65 20 35 2nd 5.exe 5.
0040: 36 2nd 2nd 30 34 39 31 35 6.0.4915
0048: 33 20 61 74 6f 20 66 66 3-off
0050: 73 65 74 20 30 30 30 31 the value 0001
0058: 65 66 31 36 ef16

Ryan,

The problem is in the former base - before I created the new database, I've archived the old database, but do not detach.

Once I detached from the old database, the problem disappeared.

Thank you!

Tags: NI Software

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    LoadedModule[12]=C:\Windows\system32\MSCTF.dll
    LoadedModule[13]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[14]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[15]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[16]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[17]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[18]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[19]=C:\Windows\system32\rsaenh.dll
    LoadedModule[20]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[21]=C:\Windows\system32\uxtheme.dll
    LoadedModule[22]=C:\Windows\system32\wininet.dll
    LoadedModule[23]=C:\Windows\system32\api-ms-win-downlevel-user32-l1-1-0.dll
    LoadedModule[24]=C:\Windows\system32\api-ms-win-downlevel-shlwapi-l1-1-0.dll
    LoadedModule [25] = C:\Windows\system32\shlwapi. DLL
    LoadedModule[26]=C:\Windows\system32\api-ms-win-downlevel-version-l1-1-0.dll
    LoadedModule [27] = C:\Windows\system32\version. DLL
    LoadedModule[28]=C:\Windows\system32\api-ms-win-downlevel-normaliz-l1-1-0.dll
    LoadedModule [29] = C:\Windows\system32\normaliz. DLL
    LoadedModule[30]=C:\Windows\system32\iertutil.dll
    LoadedModule[31]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l1-1-0.dll
    LoadedModule[32]=C:\Windows\system32\USERENV.dll
    LoadedModule[33]=C:\Windows\system32\profapi.dll
    LoadedModule[34]=C:\Windows\system32\api-ms-win-downlevel-ole32-l1-1-0.dll
    LoadedModule[35]=C:\Windows\system32\api-ms-win-downlevel-advapi32-l2-1-0.dll
    LoadedModule[36]=C:\Windows\system32\SHELL32.dll
    LoadedModule [37] = C:\Program may Explorer\sqmapi.dll
    LoadedModule[38]=C:\Windows\system32\ESENT.dll
    LoadedModule[39]=C:\Windows\system32\psapi.dll
    FriendlyEventName = Stopped Working
    ConsentKey = APPCRASH
    AppName = COM Surrogate
    AppPath=C:\Windows\system32\DllHost.exe

    Hello

    We recommend posting your query to Microsoft TechNet for advanced troubleshooting.

    Thank you.

  • Win 7 x 64 Explorer.exe crash on ntdll.dll

    All - here's what's happening... Every morning that I have to restart my laptop because explorer.exe crashes, the laptop screen becomes partially black and makes it unusable. Relieves temporarily restart them the problem until the next day. Here is the info of Appcrash.

    Version = 1
    EventType = APPCRASH
    EventTime = 130613872684994098
    ReportType = 2
    Consent = 1
    UploadTime = 130613872688164279
    ReportIdentifier = 48c3f23a-7493-11e4-a8fb-74e54321084a
    IntegratorReportIdentifier = 48c3f239-7493-11e4-a8fb-74e54321084a
    Response.BucketId = 134239895
    Response.BucketTable = 4
    Response.Type = 4
    SIG [0]. Name = name of the Application
    SIG [0]. Value = Explorer.exe
    GIS [1]. Name = Version of the Application
    GIS [1]. Value = 6.1.7601.17567
    GIS [2]. Name = timestamp of the Application
    GIS [2]. Value = 4d672ee4
    GIS [3]. Name = name of the Module fault
    GIS [3]. Value = ntdll.dll
    GIS [4]. Name = Fault Module Version
    GIS [4]. Value = 6.1.7601.18247
    GIS [5]. Name = Fault Module Timestamp
    GIS [5]. Value = 521eaf24
    GIS [6]. Name = Exception Code
    GIS [6]. Value = c000041d
    GIS [7]. Name = offset of the Exception
    GIS [7]. Value = 000000000004e4e4
    DynamicSig [1]. Name = OS Version
    DynamicSig [1]. Value=6.1.7601.2.1.0.256.4
    DynamicSig [2]. Name = locale ID
    DynamicSig [2]. Value = 1033
    DynamicSig [22]. Name = additional Information 1
    DynamicSig [22]. Value = fa41
    DynamicSig [23]. Name = additional Information 2
    DynamicSig [23]. Value = fa41cd2feced06e3463e16a4b7f9339c
    DynamicSig [24]. Name = additional Information 3
    DynamicSig [24]. Value = 7fd2
    DynamicSig [25]. Name = additional Information 4
    DynamicSig [25]. Value = 7fd20199592f7a580c1651f5f34e3098
    UI[2]=C:\Windows\Explorer.exe
    UI [3] = Windows Explorer has stopped working
    UI [4] = Windows can search for a solution to the problem online and try to restart the program.
    UI [5] = check online for a solution, and then restart the program
    UI [6] = check online for a solution later and close the program
    UI [7] = close the program
    LoadedModule[0]=C:\Windows\Explorer.EXE
    LoadedModule[1]=C:\Windows\SYSTEM32\ntdll.dll
    LoadedModule[2]=C:\Windows\system32\kernel32.dll
    LoadedModule[3]=C:\Windows\system32\KERNELBASE.dll
    LoadedModule[4]=C:\Windows\system32\ADVAPI32.dll
    LoadedModule[5]=C:\Windows\system32\msvcrt.dll
    LoadedModule[6]=C:\Windows\SYSTEM32\sechost.dll
    LoadedModule[7]=C:\Windows\system32\RPCRT4.dll
    LoadedModule[8]=C:\Windows\system32\GDI32.dll
    LoadedModule[9]=C:\Windows\system32\USER32.dll
    LoadedModule[10]=C:\Windows\system32\LPK.dll
    LoadedModule[11]=C:\Windows\system32\USP10.dll
    LoadedModule[12]=C:\Windows\system32\SHLWAPI.dll
    LoadedModule[13]=C:\Windows\system32\SHELL32.dll
    LoadedModule[14]=C:\Windows\system32\ole32.dll
    LoadedModule[15]=C:\Windows\system32\OLEAUT32.dll
    LoadedModule[16]=C:\Windows\system32\EXPLORERFRAME.dll
    LoadedModule[17]=C:\Windows\system32\DUser.dll
    LoadedModule[18]=C:\Windows\system32\DUI70.dll
    LoadedModule[19]=C:\Windows\system32\IMM32.dll
    LoadedModule[20]=C:\Windows\system32\MSCTF.dll
    LoadedModule[21]=C:\Windows\system32\UxTheme.dll
    LoadedModule[22]=C:\Windows\system32\POWRPROF.dll
    LoadedModule[23]=C:\Windows\system32\SETUPAPI.dll
    LoadedModule[24]=C:\Windows\system32\CFGMGR32.dll
    LoadedModule[25]=C:\Windows\system32\DEVOBJ.dll
    LoadedModule[26]=C:\Windows\system32\dwmapi.dll
    LoadedModule[27]=C:\Windows\system32\slc.dll
    LoadedModule[28]=C:\Windows\WinSxS\amd64_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.7601.18455_none_2b283fd671e9bf4d\gdiplus.dll
    LoadedModule[29]=C:\Windows\system32\Secur32.dll
    LoadedModule [30] = C:\Windows\system32\SSPICLI. DLL
    LoadedModule[31]=C:\Windows\system32\PROPSYS.dll
    LoadedModule [32] = C:\Windows\system32\QIPCAP64. DLL
    LoadedModule[33]=C:\Windows\system32\WINSTA.dll
    LoadedModule[34]=C:\Windows\system32\CRYPTBASE.dll
    LoadedModule[35]=C:\Windows\WinSxS\amd64_microsoft.windows.common-controls_6595b64144ccf1df_6.0.7601.17514_none_fa396087175ac9ac\comctl32.dll
    LoadedModule[36]=C:\Windows\system32\WindowsCodecs.dll
    LoadedModule[37]=C:\Windows\system32\profapi.dll
    LoadedModule[38]=C:\Windows\system32\apphelp.dll
    LoadedModule[39]=C:\Windows\system32\CLBCatQ.DLL
    LoadedModule[40]=C:\Windows\system32\EhStorShell.dll
    LoadedModule [41] = C:\PROGRA~1\MICROS~1\Office14\GROOVEEX. DLL
    LoadedModule[42]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCR90.dll
    LoadedModule[43]=C:\Windows\WinSxS\amd64_microsoft.vc90.crt_1fc8b3b9a1e18e3b_9.0.30729.6161_none_08e61857a83bc251\MSVCP90.dll
    LoadedModule[44]=C:\Windows\WinSxS\amd64_microsoft.vc90.atl_1fc8b3b9a1e18e3b_9.0.30729.6161_none_0a1fd3a3a768b895\ATL90. DLL
    LoadedModule[45]=C:\PROGRA~1\COMMON~1\MICROS~1\OFFICE14\Cultures\office.odf
    LoadedModule[46]=C:\PROGRA~1\MICROS~1\Office14\1033\GrooveIntlResource.dll
    LoadedModule[47]=C:\Windows\System32\cscui.dll
    LoadedModule[48]=C:\Windows\System32\CSCDLL.dll
    LoadedModule[49]=C:\Windows\system32\CSCAPI.dll
    LoadedModule[50]=C:\Windows\system32\QIPOverlay.dll
    LoadedModule[51]=C:\Windows\system32\ntshrui.dll
    LoadedModule[52]=C:\Windows\system32\srvcli.dll
    LoadedModule[53]=C:\Windows\system32\IconCodecService.dll
    LoadedModule[54]=C:\Windows\system32\CRYPTSP.dll
    LoadedModule[55]=C:\Windows\system32\rsaenh.dll
    LoadedModule[56]=C:\Windows\system32\RpcRtRemote.dll
    LoadedModule[57]=C:\Windows\system32\SndVolSSO.DLL
    LoadedModule [58] = C:\Windows\system32\HID. DLL
    LoadedModule[59]=C:\Windows\System32\MMDevApi.dll
    LoadedModule[60]=C:\Windows\system32\timedate.cpl
    LoadedModule [61] = to C:\Windows\system32\ATL. DLL
    LoadedModule[62]=C:\Windows\system32\actxprxy.dll
    LoadedModule[63]=C:\Windows\system32\ntmarta.dll
    LoadedModule[64]=C:\Windows\system32\WLDAP32.dll
    LoadedModule[65]=C:\Windows\System32\shdocvw.dll
    LoadedModule[66]=C:\Windows\system32\LINKINFO.dll
    LoadedModule [67] = c: \ Program Files (x 86) \ThinkPad\Utilities\PWMTR64V. DLL
    LoadedModule[68]=C:\Windows\system32\MSIMG32.dll
    LoadedModule[69]=C:\Windows\system32\COMDLG32.dll
    LoadedModule [70] = C:\Windows\system32\WINSPOOL. DRV
    LoadedModule[71]=C:\Windows\system32\oledlg.dll
    LoadedModule[72]=C:\Windows\system32\XmlLite.dll
    LoadedModule[73]=C:\Windows\system32\WTSAPI32.dll
    LoadedModule[74]=C:\Windows\system32\WINMM.dll
    LoadedModule [75] = C:\Windows\system32\PSAPI. DLL
    LoadedModule[76]=C:\Windows\system32\OLEACC.dll
    LoadedModule [77] = C:\PROGRA~2\ThinkPad\UTILIT~1\US\PWMRT64V. DLL
    LoadedModule [78] = C:\PROGRA~2\ThinkPad\UTILIT~1\PWMIF64V. DLL
    LoadedModule[79]=C:\Windows\system32\WINTRUST.dll
    LoadedModule[80]=C:\Windows\system32\CRYPT32.dll
    LoadedModule[81]=C:\Windows\system32\MSASN1.dll
    LoadedModule[82]=C:\Windows\system32\wbemcomn.dll
    LoadedModule[83]=C:\Windows\system32\WS2_32.dll
    LoadedModule[84]=C:\Windows\system32\NSI.dll
    LoadedModule[85]=C:\Windows\system32\wbem\wbemsvc.dll
    LoadedModule[86]=C:\Windows\system32\wbem\fastprox.dll
    LoadedModule[87]=C:\Windows\system32\NTDSAPI.dll
    LoadedModule [88] = C:\Windows\system32\IGFXEXPS. DLL
    LoadedModule[89]=C:\Windows\system32\Sensor64.dll
    LoadedModule[90]=C:\Windows\system32\USERENV.dll
    LoadedModule[91]=C:\Windows\system32\msls31.dll
    LoadedModule [92] = c: Files\microsoft shared\ink\tiptsf.dll
    LoadedModule[93]=C:\Windows\System32\ieframe.dll
    LoadedModule[94]=C:\Windows\system32\iertutil.dll
    LoadedModule[95]=C:\Windows\system32\authui.dll
    LoadedModule[96]=C:\Windows\system32\CRYPTUI.dll
    LoadedModule[97]=C:\Windows\system32\NetworkExplorer.dll
    LoadedModule[98]=C:\Windows\system32\MPR.dll
    LoadedModule[99]=C:\Windows\System32\gameux.dll
    LoadedModule[100]=C:\Windows\System32\wer.dll
    LoadedModule[101]=C:\Windows\system32\msiltcfg.dll
    LoadedModule[102]=C:\Windows\system32\VERSION.dll
    LoadedModule[103]=C:\Windows\system32\msi.dll
    LoadedModule[104]=C:\Windows\system32\urlmon.dll
    LoadedModule[105]=C:\Windows\system32\WININET.dll
    LoadedModule[106]=C:\Windows\system32\Normaliz.dll
    LoadedModule [107] = C:\Windows\system32\SFC. DLL
    LoadedModule [108] = C:\Windows\system32\sfc_os. DLL
    LoadedModule[109]=C:\Windows\System32\SyncCenter.dll
    LoadedModule[110]=C:\Windows\system32\wdmaud.drv
    LoadedModule[111]=C:\Windows\system32\ksuser.dll
    LoadedModule[112]=C:\Windows\system32\AVRT.dll
    LoadedModule [113] = C:\Windows\system32\AUDIOSES. DLL
    LoadedModule[114]=C:\Windows\system32\msacm32.drv
    LoadedModule[115]=C:\Windows\system32\MSACM32.dll
    LoadedModule[116]=C:\Windows\system32\midimap.dll
    LoadedModule[117]=C:\Windows\system32\netutils.dll
    LoadedModule[118]=C:\Windows\system32\MLANG.dll
    LoadedModule[119]=C:\Windows\system32\stobject.dll
    LoadedModule[120]=C:\Windows\system32\BatMeter.dll
    LoadedModule[121]=C:\Windows\system32\es.dll
    LoadedModule[122]=C:\Windows\system32\prnfldr.dll
    LoadedModule[123]=C:\Windows\system32\dxp.dll
    LoadedModule[124]=C:\Windows\system32\Syncreg.dll
    LoadedModule[125]=C:\Windows\ehome\ehSSO.dll
    LoadedModule[126]=C:\Windows\System32\netshell.dll
    LoadedModule [127] = C:\Windows\System32\IPHLPAPI. DLL
    LoadedModule [128] = C:\Windows\System32\WINNSI. DLL
    LoadedModule[129]=C:\Windows\System32\nlaapi.dll
    LoadedModule[130]=C:\Windows\System32\AltTab.dll
    LoadedModule[131]=C:\Windows\System32\pnidui.dll
    LoadedModule[132]=C:\Windows\System32\QUtil.dll
    LoadedModule[133]=C:\Windows\System32\wevtapi.dll
    LoadedModule[134]=C:\Windows\system32\wpdshserviceobj.dll
    LoadedModule[135]=C:\Windows\system32\PortableDeviceTypes.dll
    LoadedModule[136]=C:\Windows\System32\Actioncenter.dll
    LoadedModule[137]=C:\Windows\system32\PortableDeviceApi.dll
    LoadedModule[138]=C:\Windows\System32\cscobj.dll
    LoadedModule[139]=C:\Windows\System32\srchadmin.dll
    LoadedModule [140] = C:\Program Files\ThinkPad\Bluetooth Software\btncopy.dll
    LoadedModule[141]=C:\Windows\system32\mssprxy.dll
    LoadedModule[142]=C:\Windows\System32\msxml6.dll
    LoadedModule[143]=C:\Windows\system32\imapi2.dll
    LoadedModule[144]=C:\Windows\System32\bthprops.cpl
    LoadedModule [145] = C:\Windows\system32\dhcpcsvc6. DLL
    LoadedModule [146] = C:\Windows\system32\dhcpcsvc. DLL
    LoadedModule[147]=C:\Windows\system32\credssp.dll
    LoadedModule[148]=C:\Windows\System32\npmproxy.dll
    LoadedModule[149]=C:\Windows\System32\hgcpl.dll
    LoadedModule[150]=C:\Windows\System32\provsvc.dll
    LoadedModule[151]=C:\Windows\system32\SAMLIB.dll
    LoadedModule[152]=C:\Windows\system32\wkscli.dll
    LoadedModule [153] = C:\Windows\system32\SXS. DLL
    LoadedModule[154]=C:\Windows\system32\fxsst.dll
    LoadedModule[155]=C:\Windows\system32\FXSAPI.dll
    LoadedModule [156] = C:\Windows\system32\FXSRESM. DLL
    LoadedModule[157]=C:\Windows\system32\Wlanapi.dll
    LoadedModule[158]=C:\Windows\system32\wlanutil.dll
    LoadedModule[159]=C:\Windows\system32\wwanapi.dll
    LoadedModule[160]=C:\Windows\system32\wwapi.dll
    LoadedModule[161]=C:\Windows\System32\QAgent.dll
    LoadedModule[162]=C:\Windows\System32\UIAnimation.dll
    LoadedModule[163]=C:\Windows\system32\DEVRTL.dll
    LoadedModule[164]=C:\Windows\System32\wscinterop.dll
    LoadedModule[165]=C:\Windows\System32\WSCAPI.dll
    LoadedModule[166]=C:\Windows\System32\wscui.cpl
    LoadedModule[167]=C:\Windows\System32\werconcpl.dll
    LoadedModule[168]=C:\Windows\System32\framedynos.dll
    LoadedModule[169]=C:\Windows\System32\wercplsupport.dll
    LoadedModule[170]=C:\Windows\System32\hcproviders.dll
    LoadedModule [171] = C:\Program may Explorer\ieproxy.dll
    LoadedModule[172]=C:\Windows\system32\MsftEdit.dll
    LoadedModule[173]=C:\Windows\system32\cabview.dll
    LoadedModule [174] = C:\Program Files\ThinkPad\Bluetooth Software\btmmhook.dll
    LoadedModule[175]=C:\Windows\system32\thumbcache.dll
    LoadedModule[176]=C:\Windows\System32\StructuredQuery.dll
    LoadedModule[177]=C:\Windows\system32\zipfldr.dll
    LoadedModule[178]=C:\Windows\System32\drprov.dll
    LoadedModule[179]=C:\Windows\System32\ntlanman.dll
    LoadedModule[180]=C:\Windows\System32\davclnt.dll
    LoadedModule[181]=C:\Windows\System32\DAVHLPR.dll
    LoadedModule[182]=C:\Windows\system32\prnntfy.dll
    LoadedModule[183]=C:\Windows\system32\puiapi.dll
    LoadedModule[184]=C:\Windows\system32\printui.dll
    LoadedModule[185]=C:\Windows\system32\puiobj.dll
    LoadedModule[186]=C:\Windows\system32\mswsock.dll
    LoadedModule[187]=C:\Windows\System32\wshtcpip.dll
    LoadedModule[188]=C:\Windows\System32\wship6.dll
    LoadedModule[189]=C:\Windows\system32\DNSAPI.dll
    LoadedModule[190]=C:\Windows\system32\rasadhlp.dll
    LoadedModule[191]=C:\Windows\System32\fwpuclnt.dll
    LoadedModule [192] = C:\Windows\system32\kerberos. DLL
    LoadedModule[193]=C:\Windows\system32\cryptdll.dll
    LoadedModule[194]=C:\Windows\system32\bcrypt.dll
    LoadedModule[195]=C:\Windows\system32\bcryptprimitives.dll
    LoadedModule[196]=C:\Windows\system32\van.dll
    LoadedModule[197]=C:\Windows\system32\RasMM.dll
    LoadedModule[198]=C:\Windows\system32\RASAPI32.dll
    LoadedModule[199]=C:\Windows\system32\rasman.dll
    LoadedModule[200]=C:\Windows\system32\WWanMM.dll
    LoadedModule[201]=C:\Windows\system32\WlanMM.dll
    LoadedModule[202]=C:\Windows\system32\wlanhlp.dll
    LoadedModule[203]=C:\Windows\system32\OneX.DLL
    LoadedModule[204]=C:\Windows\system32\eappprxy.dll
    LoadedModule[205]=C:\Windows\system32\eappcfg.dll
    LoadedModule [206] = c: Files\Lenovo\lpu\lpu_lib.dll
    LoadedModule[207]=C:\Windows\system32\NETAPI32.dll
    LoadedModule [208] = C:\Windows\system32\SAMCLI. DLL
    LoadedModule[209]=C:\Windows\system32\wpdshext.dll
    LoadedModule[210]=C:\Windows\system32\ndfapi.dll
    LoadedModule[211]=C:\Windows\system32\wdi.dll
    LoadedModule[212]=C:\Windows\system32\EhStorAPI.dll
    LoadedModule[213]=C:\Windows\system32\imaadp32.acm
    LoadedModule[214]=C:\Windows\system32\msg711.acm
    LoadedModule[215]=C:\Windows\system32\msgsm32.acm
    LoadedModule[216]=C:\Windows\system32\msadp32.acm
    LoadedModule[217]=C:\Windows\System32\l3codeca.acm
    State [0]. Key = transport. DoneStage1
    State [0]. Value = 1
    State [1]. Key = DataRequest
    State [1]. Value = bucket = 134239895/nBucketTable = 4/nResponse = 1/n
    FriendlyEventName = Stopped Working
    ConsentKey = APPCRASH
    AppName = Windows Explorer
    AppPath=C:\Windows\Explorer.EXE

    Hi Jesse,.

    Thank you for your response. I can understand the disadvantages you've met on this issue. I'll be happy to help you with this problem.

    I appreciate your efforts for the difficult steps of troubleshooting and providing additional troubleshooting necessary details.

    This problem can be caused by infected files, drivers or conflicts with other programs, software malicious, and memory can cause starting problems.

    I suggest you read the article my computer hangs or freezes on Windows startup screen of link below to resolve this issue.

    https://support.Microsoft.com/kb/2681286?WA=wsignin1.0

    Article a steps to start troubleshooting repair, Startup Repair can detect and solve the problems that prevent the startup of your PC.

    Keep us informed of the results. Don't answer if you need assistance, we will be happy to help you.

  • Windows 7 explorer.exe crashes

    Hi, I usually meet explorer.exe crash when opening "My Computer". Could you help to look into the dump file in the link below? Thank you very much.

    https://onedrive.live.com/redir?RESID=5EB780A6C1C2F261! 161 & authkey =! AD1QUabvZXdJKi4 & ithint = file %2 c

    Thanks a looooot!

    Hi YunShi,

    The error points to fundisc.dll (function discovery Dll), a component of Windows:

    Probably caused by: fundisc.dll (fundisc! CNotificationQueue::ThreadProc + 31B)

    This is similar to the error reported here and install the following hotfix should help:

    http://support.Microsoft.com/kb/2494427/en-us

    There is a link at the top of the article to request the hotfix.

  • Windows 7 Explorer.exe Crash

    Hello

    I have a computer Windows 7 x 32 and my Windows Explorer.exe crashes.
    Explorer hangs even when I have a window unique explore open.
    I managed to get a .dmp file and it said:
    This dump file is an exception of interest stored in it.
    The stored exception information are accessible via .ecxr.
    (ac0.14b4): access violation - code c0000005 (first/second chance not available)
    EAX = 00000000 ebx = 0372f040 ecx = 00000400 edx = 00000000 esi = edi = 00000002 00000000
    EIP = 777f7094 esp = 0372eff0 ebp = 0372f08c iopl = 0 nv up ei pl zr pe nc
    CS = 001 b ss = 0023 ds = 0023're = 0023 fs = 003 b gs = 0000 efl = 00000246
    Here is the link of the dump file of the: https://www.dropbox.com/s/jbjsviagi1jfbxi/explorer.exe.2752.dmp
    Sounds like a memory problem.
    Can someone help me to look into this?
    Thank you
    Daniel

    Hi Daniel,.

    Remember to make changes to the computer before this problem?

    Possible cause would be due to out-of-date video drivers, corrupted system files, viruses or malware, faulty RAM, infection etc..

    I suggest you follow these methods and check:

    Method 1: Run the hotfix:
    Windows Explorer crashes randomly in Windows 7 or in Windows Server 2008 R2
    http://support.Microsoft.com/kb/2638018/en-us

    Method 2: Follow the suggestions in this article:
    Explorer Windows stopped working

    http://support.Microsoft.com/kb/2694911/en-us

    Virus scan: while the Virus scan, data files that are infected must be cleaned only by removing the file completely, which means there is a risk of data loss.

    Clean boot: after a repair, be sure to put the computer to a normal startup mode.

    Update on site: note this upgrade on the spot takes the same amount of time to do the upgrade as to reinstall the operating system. In addition, some of your custom Windows settings may be lost through this process.

    Follow the steps and let us know if this helps.  If the problem persists, please answer and we will be happy to help you.

  • regsvr32: registration is successful but regsvr32.exe crashes

    Hello

    When registering a dll, regsvr32.exe crashes. The accident that happens after you click OK on the dialog box "Registration succeeded".
    The application seems to be a behavior very well, but it's annoying to see the accident every time register the dll.
    The dll is a 32-bit dll.
    OS: Windows 7.
    Error details:
    Signature of the problem:
    Problem event name: BEX
    Application name: regsvr32.exe
    Application version: 6.1.7600.16385
    Application timestamp: 4a5bca28
    Fault Module name: ippcv - 6.1.dll_unloaded
    Fault Module Version: 0.0.0.0
    Timestamp of Module error: 49f7e6f0
    Exception offset: 00654cb7
    Exception code: c0000005
    Exception data: 00000008
    OS version: 6.1.7601.2.1.0.256.1
    Locale ID: 1033
    Additional information 1: 0a9e
    More information 2: 0a9e372d3b4ad19135b953a78882e789
    Additional information 3: 0a9e
    Additional information 4: 0a9e372d3b4ad19135b953a78882e789
    Can someone help me on this issue?
    Thank you
    Barro

    Hello Barouk,

    Run System File Check to fix the corrupted system files and then check how it works.

    See the link "How to use the file system tool Checker to troubleshoot system missing or damaged files on Windows Vista or Windows 7" to run the System File Check.

    Note: It can ask the Windows DVD difficulty and allowing SFC to do more than minor repairs. Could some of the files saved on your computer are deleted when fixing corrupted files.

  • Windows 8 explorer.exe crash/restart of cycle - all solutions?

    I was stuck in the cycle of crash/restart explorer.exe since September now and I am curious to know if there are definitive solutions. A fix would be nice...

    Details
    I installed Windows 8 Pro x 64 September 18 (reliability monitor information). The first instance of this crash/restart cycle was September 24. Then, I tried to find out what happened on this day: there was an automatic installation of an update of definition for Windows Defender (KB2267602 (definition 1.137.336.0).) Looking at the previous day, the following are installed:
    • Google Drive
    • Update Google Helper
    • Microsoft Hardware USB keyboard
    • Microsoft Hardware USB mouse
    • Generic Non Plug-and-Play monitor
    • AccuWeather.AccuWeatherforWindows8
    • InvokeITLimited.TableClock
    According to the reliability monitor, the problem occurs about fifteen to twenty-five times a week. The level of reliability varies from 1 to 4. (I don't know what the vertical scale means that there is no label.)
    In Event Viewer, this is a typical mistake:
    The failing application name: explorer.exe, version: 6.2.9200.16433, time stamp: 0 x 50763312
    The failed module name: ntdll.dll, version: 6.2.9200.16420, time stamp: 0x505ab405
    Exception code: 0xc0000374
    Offset: 0x00000000000ea485
    ID of the process failed: 0 x 1248
    Start time of application vulnerabilities: 0x01cdd502eff7d1ec
    The failing application path: C:\Windows\explorer.exe
    The failed module path: C:\Windows\SYSTEM32\ntdll.dll
    Report ID: a991c3a6-4169-11e2-be88-e06995f573cd
    Faulting full name of the package:
    ID of the failed package-parent application:
    Every mistake I checked has the same code exception and faults of program and modules. (Besides - I tried to click on the "Event log online help" link but get an error itself is in error, but it's a slow minor compared to the issue of cycle explorer.exe crash/reboot.)
    I just started going through applications Windows 8 and uninstall, in hope, where is the problem. (One interesting thing is that the issue almost never happens when I'm not using my computer - it occurs most often when I save a file in a program (it is often with Photoshop Elements, but this is not the only program that seems to induce the cycle crash/restart).) At least the file I save is not damaged...
    Information System
    Windows 8 Pro
    Processor: Intel Core I7-3960 X
    RAM: 32 GB
    System type: 64-bit OS
    Motherboard: Intel DX79SI
    Graphics card: NVIDIA GeForce GTX 670
    Paving work my OS ("Refresh") is not really a solution (solving a problem by clearing, it is not a fix - it is a hope).
    Just for fun, I ran scf - he said he couldn't find any errors ("Windows Resource Protection not found any breach of integrity.").
    Thanks for reading in a lengthy post.
    Stuart

    You are welcome.

    After the back if the problem persists.

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