Lookout 6.5 cannot create new Windows 7 user accounts

Hello

I use Lookout 6.5 (Build 49153) on a 64-bit Windows 7 computer. I also installed it on my development machine that is also running Windows 7 64 bit. On both machines I can't create new accounts of users at Lookout. I get an error that says:

Add user operation failed. Check the system drive disk space.

There are a lot of free space on the hard disk, so this isn't the problem. I am connected to Lookout and Windows administrator is connected under the administrator account. I'm guessing that there may be a security issue with Windows 7. I tried to adjust UAC in Windows disabled, but it did not help.

I can't add a password for the default Administrator account to Lookout. I get the following error:

Could not change the properties of that user.

I really need to solve this problem as soon as POSSIBLE because operators are required to use the Administrator without password account to make the system work, so that they have way more rights that they need and can enter edit mode and really cause some damage. Thanks for any help you can give me.

Thank you

Rob Miller

Try to run the lookout in XP compatibility mode. Right-click on lookout.exe and open its property, it is on the Compatibility tab.

Tags: NI Software

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