Loss of access to programs

How can I remove Access Manager of programs that have been adopted by it, if I don't know the password. I tried to reset the administrator password, but still cannot access Manager to meet my administrator password?

[Moved from comments]

Hello

If you cannot disable Internet Access Manager options > Content > Access Manager, see the following article:

Cannot remove a forgotten Internet Explorer Ratings password:
http://support.Microsoft.com/kb/155609

Excerpt from this article
" NOTE: In particular, fresh cases normally for technical support calls may be canceled, if a Microsoft support technician determines that only a password reset may solve your problem. Normal support costs will be applied to additional support questions and issues that do not qualify for specific question password reset. »

This article is getting old, but is still available.

Hope this helps,
Don

Tags: Windows

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    --
    End of file - 15865 bytes

    Any help is appreciated.

    Joe

    HijackThis is designed to run on 32-bit operating systems.  Your logbook indicates that you are running a 64-bit operating system.  Unfortunately, HijackThis is unable to produce a precise log for 64-bit systems.

    You should not attempt any kind of correction after the HijackThis log information.

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