Loss of blackBerry Smartphones of ringtones after operating system upgrade

Similar Questions

• BlackBerry smartphones email questions after operating system upgrade (update initially failed)

  I'm on the AT & T network.  Updated my OS to 4.5.  Screen showed that all backed up, and then when he started the download, I had a system failure.  Released A card sim and retries.  Updated of the operating system, but all my apps disappeared.  All reinstalled unless the password keeper, task and blackberry email.

  The big problem is the email. (although I like a lot the other two applications!)  I can receive email from yahoo and gmail, but cannot send as it says that my phone is not configured.  When I try to go reconfigure, it ask for my pin code and said that an e-mail account is already set up for this phone.  I never use my blackberry account so I have no idea what my username and password are (the info was probably stored in the password lock).  I want to just delete the original blackberry e-mail account and reconfigure.  Help!

  If you are a user of Blackberry Enterprise Server (BES) company - ask your BES administrator to resolve this point on the server.

  Seems that there is information that your device (identified by the PIN) has already configured e-mail account on the server.

• BlackBerry Smartphones please explain the operating system on Cbeyond

  I have seen posted on another site that... "Just found an official os 4.7.1.65 for CBEYOND Tour". I am not new to BB, but, I understand that an OS is only official release by RIM and or your carrier. So I went to the Verizon site and hooked up to the DM and neither shows an OS update after the release of 11-19. For me, this means that everything that this so-called new OS's, it is not official. So I posted asking for clarification on this other site and basically flamed and in other words, has said that I was a * beep *.

  Would someone care to explain that to me? In addition, part of the answer that I received from the OP was "all operating systems are the official versions of the RIM whether or not a particular carrier decides to distribute to its customers." But if, as he says, was official, why would we fled said that (at least my carrier) will void the warranty if I load on my phone before they officially released it?

  Hello!

  Well, how you were treated on Cbeyond is not something that we can really attack us... but we can talk about the rest.

  RIM releases indeed of many operating systems for carriers, some better than others. But, is the carriers that are in control to declare a statement like 'agent'... because they must provide support, it's for them to decide what they will adopt and therefore support. Each carrier controls and their versions supported for their customers. Therefore, you will find that different carriers are on the "latest" versions even for the same exact model BB.

  Several times, a version that has been published by RIM sneaks in front of carriers... What are the leaks. They are intentional? Who knows... but we know that they are there and many decide to use them. Often, this has another advantage to provide very valuable feedback concerning a particular output level.

  As for the cancellation guarantee - it is a common myth. With the help of a leaked version do not void your warranty - however, your operator may decide to not provide that pick you up until you go to their supported version. They are in their right to argue about that. The best practice is to never reveal to your carrier that you have used a version of the device not picked up OS... and, when return you to their supported version, if the behavior you're looking for support still exists, then you will be completely in your contractual rights to get this support.

  I hope that helps clear some of them for you!

  See you soon!

• All-in-one Officejet 5610: lost all ability to scan after operating system upgrade

  Hello

  First post.

  Tried to implement everything. Need for new perspective or someone just told me that the printer/scanner is not taken in charge any longer.

  Recently updated to OS 10.8.5 as well as extra memory.

  Have scanner only for the work of the company.

  The scanner just stopped working after update of HP software. I don't remember version. Nevertheless, today I removed all HD and started around, but nothing works.

  Start over means, I downloaded a new driver and the patch.

  Using a HP scanning Application. Now that the application does not appear even on the computer.

  Let's start with some basic questions and then go from there:

  Neither HP or HP scanning Application utility are now on the hard disk after you follow the instructions from HP to delete.

  What I need the original disks and to reinstall the software from it or can those be online?

  Thank you.

  Mike

  Follow-up.

  Tried this approach (see link), but the all-in-one Officejet 5610 is not listed. I suspect the printer/scanner in is no longer supported?

  THX!

  http://www.MethodShop.com/2013/12/HP-utility-install.shtml

  Second follow-up:

  I understand how to use of Apple's Image Capture application as a workaround. Not as friendly as HP Scan.

  Unless someone can tell me the HP and HP Scan utility always work in OS 10.8.5 for the 5100, I guess that will be sufficient.

  Thank you.

  Hello

  For Mountain Lion, your printer software is provided via Apple Software Update.

  Follow the steps below under "Use Apple Image Capture" to scan with the Officejet 5610 on your operating system:

  http://support.HP.com/us-en/product/HP-OfficeJet-5600-all-in-one-printer-series/441142/model/441144/document/c04788799/

  If you are having problems scanning, be sure to follow these documents to install the latest drivers from Apple Software Update:

  http://support.HP.com/us-en/product/HP-OfficeJet-5600-all-in-one-printer-series/441142/model/441144/document/c04510394/

• BlackBerry Smartphones Pasword keeper after 4.5 upgrade

  I just did an upgrade to 4.5 on an ATT 8310 curve.  The upgrade was difficult, but after many attempts, it finally loaded.  However, the password keeper application is missing.  I don't like on the data, it will reload, but I can get the application without reloading the entire software. Can't go there again. Any help appreciated.

  lz1302 wrote:
  I just did an upgrade to 4.5 on an ATT 8310 curve.  The upgrade was difficult, but after many attempts, it finally loaded.  However, the password keeper application is missing.  I don't like on the data, it will reload, but I can get the application without reloading the entire software. Can't go there again. Any help appreciated.

  Of course you can. Open DM > AppLoader and in options advanced, look in the list of apps and VERIFY the application of PK. If it is already done, it is responsible for your BB.

  On your BB, look at the Options > Advanced > Applications and you will see list of password Keeper? If Yes, then it is loaded and just in a folder (Applications?) or another or hidden on the screen. Press Menu > show all.

• Redownloading Photoshop Elements after the operating system upgrade

  I plan on the Mac operating system upgrade and worry by the Photoshop Elements software I bought. I bought it as a digital download from Adobe, and she is saved under my ID code Adobe After I upgraded my operating system, can I use my current product serial number to reinstall items? I'm afraid that when I update, I could lose some of the software then I control everything before going through with it. I know that some companies allow you to use the numbers series/product once, and I don't want to have to buy again. Any advice/confimation I may or may not do this would be very appreciated

  Hi Jobbers83,

  Please disable your software by clicking Help > deactivate and then uninstall photoshop elements.

  Then you can download photoshop elements and install on your system with the same serial number.

  Thank you

• 9380 blackBerry smartphones cannot start the App World after the operating system upgrade + card

  Hello

  my camera 9380 worked perfect when I bought it.

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  any help?

  THX

  Hello and welcome to the community!

  I'm sorry, but the errors you posted seem somewhat independent... so I need clarification please:

  Gbassi wrote:

  Then I upgraded OS to v7.0.0.513 to 7.1.0.366-> BBM did not work

  Unfortunately, "did not work" is not really diagnosable. What, exactly, have you tried? What, exactly, happened every step of what you tried?

  Gbassi wrote:

  So I drove back and re-installed 7.0->

  (1) maps: "error at startup net_rim_bb_maps: class 'net.rim.device.api.lbs.maps.ui.ManeuverFiled' not found.

  (2) BB App World must be closed

  I do not see how these two errors are related to the first, you were trying to throw the maps app when it appeared? For the second, which came with the maps app? Or is separate #2 and lies somewhere in the process by using your AppWorld? Complete step by step of what you try, with a full explanation of what is happening at each stage, including the full text of all error messages, is essential to understand your situation and if all goes well to guide. Otherwise, we have to guess...

  So I guess. My guess is that, once you upgrade to 7.1, you don't have to perform a few extra steps to ensure that all services were properly enabled on your BB. Here are the steps. I suggest the following, in order, even if they seem redundant to what you have already tried (steps 1 and 2, each should result in a message to your BB to come...) Please wait for this before moving on to the next step):

  (1) registry HRT

  • KB00510 How to register a BlackBerry smartphone with wireless network
  • Please wait a 'registration' message reach your Messages application

  (2) remove and return Service directories

  • KB05000 Remove the maintenance book for the BlackBerry Internet Service email account in the BlackBerry smartphone
  • If you do not have access CMIME, continue deleting
  • KB02830 Send the directories for the BlackBerry Internet Service
  • Please wait "the Activation' Messages, one per already configured e-mail account, arrive in your Messages. If you have not already configured email accounts, please wait 1 hour.

  (3) restart to take batt

  • Each time a random strange behavior or slow creeps, the first thing to do is a battery pop reboot. With power ON, remove the hood back and remove the battery. Wait a minute, then replace the battery and cover. Power on and wait patiently through the long reboot - about 5 minutes. See if things return to functioning. Like all computing devices, BB suffers from memory leaks and others... with a hard reboot is the best remedy.

  I hope that will move things again for you! You can try these few points in your process... either now (on 7.0.0.513) or after you re - try to upgrade to 7.1.0.366.

  Good luck!

• BlackBerry Smartphones phone lights after battery died

  Yesterday my completely dead phone, causing my phone turn off.  I got it for about 8 hours to charge, and I get nothing.  The red light for 15 seconds about, then off and then back on...

  Any suggestions?

  You see on the screen a battery with a slash (/) symbol through it?

  Leave the appliance to charge 2-3 hours and then, always toujours relie connected to the USB cable, remove the battery from the camera a few seconds and plug it back. If it starts - let - the charges to 100% (check the Options > status for the percentage). If it is not restart on the first attempt, leave several hours. I had a charge for two days before, she came back to life after extreme exhaustion of the battery. Every 3-4 hours with the device plugged into the charger, you can remove and replace the battery to see if it restarts.

  Otherwise, no dead battery symbol... If your BlackBerry is still under tension turned off with a black screen, follow the instructions below. The only indication of life may be the flashing red indicator light in the upper corner. Nothing seems to wake and Desktop Manager does not recognize that a device is connected.

  (1) make sure that you have Blackberry Desktop Manager installed.
  http://NA.BlackBerry.com/eng/services/desktop/
  (2) on your PC, go to start > run and copy and paste the following line exactly (i.e. with quotation marks):

  'c:\program files\common research in motion\apploader\loader.exe' /nojvm

  (3) the Application Loader Wizard will appear - click on "next".
  (4) in the ' connection: ' drop-down menu, you should see "USB - PIN: UNKNOWN". Click on the button "next".
  (5) you should see a list of applications ready to be installed for your Blackberry. Press Next and finish, and that you are well on your way to get your Blackberry to life. Congratulations! Just unplug and let the process finish completely.

  NOTE: If you do not display the list of applications mentioned in step 5 and instead to see the message "the Blackberry Desktop Software has no Blackberry Device Software for the device you have connected to the computer. Contact your wireless service provider or system administrator', then you must download the Blackberry operating system for your support and your device.
  http://www.BlackBerryFAQ.com/index.php/BlackBerry_Operating_System_Downloads
  Just select the appropriate type of carrier and network, select your Blackberry model from the list and download the latest version. Install this download and follow the steps above again and you should be on the right track.

• BlackBerry smartphone password reset after the end of support

  I have no more phone support.

  My old password does not work.

  I can't get my ID blackberry for work.

  I want to just this device to open.

  This means that you have your employers device, they have you removed from their network and forced a new password to you. You can call to ask what is the password.

  BUT, probably, their intention to reset the password is for you to do a wipe of the device security so that none of the persistent employer email, data, etc., remain on this device.

  After clearing security, you end up with essentially a new, fresh, device with no previous, ready to install as a personal device data.

  Read this article from RIM's Knowledge Base to reset your device to factory settings.
  KB18998 How to reset a factory default BlackBerry smartphone

  See the article in the Knowledge Base RIM here for more information about how to remove an it strategy. See method 3 in the link:

  KB14202 How to remove a policy from IT to a BlackBerry smartphone

• BlackBerry Smartphones BBM disappeared after the 7.0.1 update

  I've updated BBM from version 7 to 7.0.1. After the reboot, I found that my BBM was gone. I checked my world in Blackberry World, to see that it is installed, but it was gone. So I had all my BBM Messages messages. Make a restore from a previous backup has not resolved the problem, 7.0.1 remained. I had to reinstall version 6 to BBM. Version 6 installation means that I've lost the BB voice that came with v7. Nobody knows where and how can I get the previous version 7.0.1. IE version 7?

  Hello Ramiji

  You can try it again once, it might be useful. all making the first first delete BlackBerry Messenger of your device, for this on your home screen to go to Options > Device Application Management > locate and remove BlackBerry Messenger from there.

  KB10040  : How to display or remove installed application on a blackberry smartphone 

  After deleting to do a battery pull reboot as this device on remove the battery wait a min. then reinsert back. After the reboot of your Explorer BlackBerry browser to www.blackberry.com/bbm to download the most recent available for your device.

  If even after the installation, you are unable to locate the BBM on your Homscreen try this Knowledge Base, which could help:

  KB23968 BlackBerry Messenger icon disappears from the home screen of the BlackBerry smartphone

• "BOLD" of blackBerry Smartphones primer not after blocking up

  During navigation on my "BOLD" locked. I removed the battery to reset/restart the system and after replacing the battery the device starts with a flashing red, then goes to a white screen with a clock cursor. After a few minutes shuts off and the process is repeated.

  Connect the Blackberry to computer software shows no device.

  Thanks in advance for your help.  Kent

  Remove the battery again, leave a few minutes and try again. If it continues to not start, you may need to wipe and reload the operating system.

  You have a good recent backup of your data?

• Lost blackBerry smartphones BBM groups after BBM updated!

  Help, please

  I've updated the BBM to V.5.0.3.22 of the BB App World & after restarting the device, I found that all my BBM groups are missing!

  The strange thing, I always receive notifications (small group @ home screen icons) when someone post in the group as if I still a member, but still don't see no groups in the list groups BBM... Although other members can see me already in these groups!

  For some of them, I was the creator/admin, so no one can remove or add me in the Group again... & other groups when an administrator tries to add me again for the group, I received the invitation normally but when I try to accept it, it gives me a message that I am already a Member!

  In the meantime your kind comments... How can I restore my BBM groups again? or how can I reinstall the old version BBM? (maybe this will help you restore groups!)

  Thank you

  Sokkary

  Sokkary, Hello and welcome to the Forums.

  How long it has been since you last updated the BBM? Sometimes it can take 2 to 4 hours for a full synchronization of the chat groups, especially so in the more active groups. So, in this case, just give it some time.

  If this continues as a problem, first make a reboot simple: with smart BlackBerry poweredphone, remove the battery for a minute and then reinsert the battery to restart. A reboot in this way is prescirbed for most the gltiches and operating system errors, and you will lose any data on the device doing so. Now, gives groups the synchronization time. It is not immediate.

  And finally, if still nothing after a good day, for groups in which you were not the one creator/admin as a member to withdraw from the group, wait a few minutes and you add.

  For the groups that you are the sole administrator, you're stuck. You will find all the need to abandon the Group and restart and NEVER leave you one admin in a group.

  But the key is patience...

• BlackBerry smartphone 8.02 GroupWise - 'operation complete unexpectedly.'

  Our company has a certain number of people using Blackberry of RIM devices.  We are in the process of deployment latest version of their software Client (version 8, Service Pack 2) Novell, HOWEVER, after the upgrade of the GroupWise Client, the "Desktop Manager" software is no longer synchronized.

  -J' tried to test with the current version of the "Desktop Manager", as well as three previous, and no versions works with the same mistakes.

  -J' uninstalled 'Desktop Manager' manually removed registry keys and folders (left after uninstalling) disk, restarted, re-entered the ATL DLL, restarted file and again installed - but no luck.

  -Synchronization works normally under the GroupWise Client, version 8.01 HP1 (Service Pack 1 Patch 1 Hot), but later beta releases - and the current Service Pack 2 release - no longer sync with "Desktop Manager".

  -Return to the 8.01 HP1 back sync - but there are updates with the new customer GroupWise that correct problems, we so need to deploy the latest version of the GW Client.

  -The Intellisync_ERRORLOG. TXT reports:

  DesktopMgr caused an Access Violation (0xc0000005)
  in the module gwxplt1.dll to 001 b: 0a685ec0 CurrentThread:000001 C 8.

  Exception handler called Intellisync.
  Error occurred at 27/07/2010 18:54:48.
  C:\Program Research In Motion\BlackBerry\DesktopMgr.exe, led by Adminsc.
  Operating system: Microsoft Windows XP Professional Service Pack 3 (build 2600).
  4-CPU type 586.
  21 percent of memory in use.
  2048 MB of physical memory.
  2048 MB of physical memory free.
  0 MB of pagefile.
  0 MB paging file.
  User 2048 MB address space.
  1795 MB free user address space.
  Read access violation location 00000000 caused.

  Context:
  EDI: 0X096D4CA8 ESI: 0X00000000 EAX: 0X0B4E3540
  EBX: 0X00000000 ECX: 0X00000000 EDX: 0X09D0A630
  EIP: 0x0a685ec0 EBP: 0x00000000 Scoms: 0x0000001b
  EFlags: 0 x 00010287 ESP: 0x08b5bab8 SegSs: 0 x 00000023

  Any help on this problem will be greatly appreciated!

  Thank you

  Steve

  Steve544c wrote:

  Our company has a certain number of people using Blackberry of RIM devices.  We are in the process of deployment last version of Novell in their software Client (version 8, Service Pack 2), HOWEVER, after the upgrade of the GroupWise Client, the "Desktop Manager" software is no longer synchronized.

  Hi and welcome to the Forums!

  You have to start there... According to this KB, there is no DTM version that is compatible with this version of GroupWise. Indeed, why it worked before (8.1) is a mystery... it was a mistake.

  Good luck!

• BlackBerry smartphone Low volume after the 4.5.0.110 on the 8310

  Greetings,

  It seems that after following the instructions to upgrade AT & T sent me spend 4.5 everything looks great, but my max volume is down. I out max gps to hear it, play volume are much more gentle MP3 and the ring is as normal when before I could hear him all over the House. All I can find to the max value. It is a by-product of the upgrade I'm stuck with or y at - it a way to get my volume back to how it was before the upgrade? I have a 8310, the new version of the os is 4.5.110. Help! I want my music back to how it was!

  Thank you

  Z

  It's actually quite simple and easy to downgrade the OS on your device. Follow the instructions posted on the link below:

  http://www.BlackBerryFAQ.com/index.php/How_do_I_downgrade_the_OS_on_my_BlackBerry%3F

  Similarly, I would recommend simply instead upgrade to the latest version of the operating system for the 8310, see link below for directions:

  4.5.0.124

  http://www.BlackBerryForums.com/General-8300-Series-discussion-curve/170511-latest-OS-8310-4-5-0-174...

  Good luck.

• BlackBerry 8900 smartphones, email problem after OS 5 upgrade

  Hello

  I guess it's the last resort for finding a solution to my problem. I hope I'm not repeating a topic previously started by someone else.

  In any case this morning received a notification that there is finally an update to OS 4.6. * lot of 5 BONES 1682. Updated the BB Desktop Manager, supported the phone it is autonomous and has started the upgrade.

  Subsequently, I basically ran a main problem, even if all my emails have been restored, it seems, some mailboxes are not visible in the traditional sense of the term, (I took the part of menu "Show all", looked through all the folders, etc.). But they all have is E-mail 2 mailboxes that contain some unsent emails from months back. If I look in the menuish 'messages' thing (home screen, displays all the messages in all mailboxes) emails are all there, Ditto for the '-> options' ' status-> "sizes of database"->"messages".
  I know this is a complicated explanation, sorry.

  The most visible example:

  I have 5 setting up email on the phone. 2 on gmail, personal accommodation 2 and 1 from blackberry.com

  As far as it goes for personal accounts and blackberry, all there is, nothing 'missing', but I can't say the same for the gmail those.

  If I choose the menu "filter"-> check the box of "AllMail", then I get to see everything, but only until I leave the screen and everything must be redone.

  Even if a new installation of operating system seems to be the only solution perhaps there is something that I have not yet examined. A roll to 4.6 is an option, because there is no significant change.

  Using BB 8900 v5.0.0.1036 (bundle 1682, platform 5.2.0.104)

  Carrier: Vimpelcom (Beeline), Russia

  Official purchase if that matters)

  Hope someone could help me, thanks in advance

  Mike

  Eh_bien it seems that I have found the problem and resolved, although I can't be sure if cela an acceptable or official, but it works and im fine with it.)

  There seems to be confilict with enhanced gmail plugin and OS 5, which results in the change of filter, so basically the best way is to remove the plugin via BBSAK:

  Use BBSAK and delete the following three files of COD:

  net_rim_bb_gmail. COD
  net_rim_bb_gmail_resource__en. COD
  net_rim_bb_gmail_help_en. COD

  http://forums.CrackBerry.com/BlackBerry-6-F217/Gmail-email-suddenly-not-showing-Inbox-default-filter...

  Thank you for the help and advice I got BB forums for community support.