Loss of the list/Faded icons of file Internet Favorites Word and picture

After a virus attack, I had to perform a system restore. I lost all Internet favorites that I had previously recorded. In addition, Word and picture files icons were wilted. After the restoration, I removed the virus with an anti-malware program. I also installed a new antivirus. I can't restore your Internet favourites list or the faded icons. Is this possible?

Hi MarkMasonNR,

  1. You see favorites listed in "operating system drive >: \Documents and Settings\\Favorites" folder?

Step 1:

I suggest that you try to run an antivirus full scan on the computer by using the anti-virus software installed on the computer. If you don't have any software antivirus installed on the computer, then try Microsoft Security Essentials:

Help protect your PC with Microsoft Security Essentials

In addition, you can run Microsoft Safety Scanner. The Microsoft Security Scanner is a downloadable security tool for free which allows analysis at the application and helps remove viruses, spyware and other malware. It works with your current antivirus software.

Microsoft safety scanner

Step 2:

Create new user and check if this may help. If the new user is working then, I would say that set you the user profile damaged.

How to create and configure user accounts in Windows XP
http://support.Microsoft.com/kb/279783

How to copy data from a corrupted to a new profile in Windows XP user profile
http://support.Microsoft.com/kb/811151

I hope this helps.

Tags: Windows

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