Lost access to time capsule

I have two time capsules and two Airport Express. About two months ago my time capsule rained stopped receiving (always orange flashing). I assumed it was old and was more compatible with El Capitan (10.11.5). Then I went for a month and when I get back home, none of my accessories work. whenever I start the Airport utility, he sees the Capsule of time, then on 'preparation', then "the airport time capsule", "an unexpected error has occurred, please try again." And believe me, I tried! What should I do next?

Post edited by: L. Jacques Pelletier
my original post was incomplete.

Delete all airports in order to have a single...

Back to the factory and see if you can connect to it. If it is set aside and try the following.

They should be connected to your modem or router modem by ethernet.

Have you installed the update from the recent firmware for all airports of your?

What models are both TC and Express?

What is the brand and model of your modem main?

Tags: Wireless

Similar Questions

  • no access to Time Capsule

    Hello, thank you in advance for your help - I really hope that someone can offer helpful advice on this:

    I've had my Time Capsule since 11 end and he has never had a single problem. Nearly a month ago it suddenly started failing to save and to give this message:

    The backup disk image ' / Volumes/Data/nexthursday.sparsebundle ' could not be found (error (null)).

    The password to access the disk, the name is correct, the network works perfectly on all devices, printer is powered AirPrint through it; basically everything kept working as before, it is just the synchronization with the disk that suddenly stopped.

    What happens is I run the backup (right now I keep automatic backups because they are just useless); I chose the disk; type the password, accepted; It will of "Looking for backup disks" to "Preparing for backup"-now this phase lasts too long, in fact it crashes and after a few minutes, I get the "the backup disk image ' / Volumes/Data/nexthursday.sparsebundle ' could not be found (error (null)).»

    Any ideas on how to solve this problem? I'm terribly afraid that I was not able to save anything, for a month now, and I worked madly so I can't afford to lose everything if something happens.

    Info:

    MacBook Pro Late 11 running OS X 10.11.5

    Time Capsule 2 TB (same time as the laptop)

    Thank you once again,

    Chiara

    End TC 2011 is now 5years old or very close. (It might even be a hardware version 3).

    The usual recommended the TC lasts 3 years... also he will lose reliability and more than 5 years, I would put replacement as head of list.

    Forget trying to fix it.

    If you are at all concerned about your backups... go out and buy a 2 TB or more large USB key... do it now, do it NOW.

    Which plug in your laptop and the installation disk... must be HFS + formatted.

    I recommend that partition into two parts... Use Carbon Copy Cloner or similar for the partition to boot and TM for the secondary partition. Have a clone bootable your computer will get you upwards and in a few minutes.

    It is faster and more reliable and much cheaper than the replacement of the TC. Expect that Apple will release a new version of the TC before buying again as the current one, we're now > 3 years on the market and the design of 4 years.

    You can continue to use the TC as a router until it dies.

  • How can I configure Time Capsule 3 to and Motorola NVG589 to access the Time Capsule backup drive?

    I have ATT Uverse service and am ok with the performance of the WiFi of the NVG589. I want to configure my Time Capsule 3 to extend the network and be able to access the drive for backups Time Machine. I think I am following the steps in Airport utility, but once installation is complete I can find is no longer the time Capsule.

    I want to configure my Time Capsule 3 to extend the network

    The time Capsule cannot "extend" the network Uverse using a wireless connection, if that's maybe what you're trying to do. The time Capsule can only wireless "extend" the signal of another router from Apple.

    The Capsule can be configured to extend the network to Uverse if it is connected permanently... anytime... to the Uverse router using a connection through wired Ethernet cable.

    Please specify on what you're trying to accomplish, so that we can provide the correct steps.

  • Can I access HARD Time Capsule disk using my devices iOS or PC?

    I'll buy an AirPort Extreme or airport Time Capsule. So I currently don't have a Mac, can I access the HDD of my iOS devices TC or PC as Network Attached Storage?

    Yes, if you download and install an application like FileBrowser on iPhone and iPad. More details here: Stratospherix - FileBrowser - overview

    Yes, if you open Internet Explorer on the PC and type the IP address of the time Capsule or AirPort Extreme network and press ENTER.   Example... \\192.168.1.10

    If you decide on AirPort Extreme, don't forget to format the USB hard disk in Mac OS Extended journaled.

  • lost availability of time capsule

    Unexplained loss of availability for the backup time capsule. Last backup was ten days ago. I recently added an express train from the airport to increase the scope of network, but it was less than 10 days ago.

    What are the numbers of exact model of each of your airport base stations? Is your Time Capsule (TC) of your router "main"? In other words, is it connected directly to Internet modem by Ethernet? What is the brand and model of the modem? How long have you had this TC and have you had backup on her problems before adding the Express?

  • Problem with remote access to Time Capsule

    Hi, I need to set up my APTC in a way to access it on the Internet remotelly.

    I did the following:

    • router Huawei HG622u
      1. activation of NAT
      2. port mapping
        • Protocol: TCP/UDP
        • External start port: 8888
        • End external port: 8888
        • Internal host: the TC's local IP address
        • Internal port: 8888
        • Name of the Air Port TC map
    • APTC (latest firmware installed)
      1. definition of back to my Mac: my Apple ID and password - Green State
      2. definition of APTC in Bridge mode
      3. disc of shared configuration
    • on Mac
      1. definition of back to my Mac - no comment illustrates iCloud

    When I try to access the APTC from the Internet, I see CLTS in Finder/shared section. But when I try to connect, I get the message that the connection failed.

    Could someone advice whot shut I do to make this work?

    Thank you, Eduard

    router Huawei HG622u

    1. activation of NAT

    If it is possible to run your modem without NAT, that is to say fill so that the TC is the main router, will be much more successful than to try to convey the CCMM via a router.

    CCMM if I understand correctly, he must use many more ports... but it is very difficult to get a TC behind a NAT router to work. While Apple says that a computer will work behind a UPNP router, a TC will NOT... There is no UPNP integrated with open ports.

    Get help using Back to My Mac - Apple Support

    Browse through the list...

    TCP and UDP ports used by Apple software - Support Apple products

    the following ports must be open.

    TCP 443

    UDP 500

    UDP 1900

    4488 TCP

    UDP 4500

    5223 TCP

    5350 UDP

    5351 UDP

    5353 UDP

    49512 TO 65535 UDP

    Of course, not all these ports are needed... This is why it is preferable to install the TC in order to open the ports it needs.

    There are other methods of access remotely with the help of the CCMM... and simply transmit AFP TB is the best. I think you're confused or confusing instructions.

    Airport drive - remote (3 methods)

    It seems you are trying to use method 3, but not all do it properly...

    8888 has nothing to do with the CCMM or AFP. Tesserax chose him as a port to be used for the translation of the AFP 548 port. You did no translation of port. There is nothing in the TC to meet 8888... 548 alone will work.

    And this has nothing to do with the CCMM. While let... do try and use both methods of access on top of the other. This gives a big mess.

  • Restore backup after the reset Time Capsule (1st generation) using Windows PC

    I apologize if this question is somewhere already. I tried to find an answer and I've seen similar discussions but not exactly what I need.

    A bit of history... The location is a small school with about 10 cameras, its network systems, point of sale, cloud networked storage, etc. Was asked by the owner to create or activate a Guest WiFi SSID. They said he worked at the same time, but some work was done by a previous technician and they lost the WiFi of comments.

    So I used the Airport utility to access the time Capsule. However, after the change to the next level (enable the public IP sharing? maybe?), he ended up destroying the entire network, as in nothing was back upward when the utility scanned for devices. Even the Time Capsule was not recognized by the utility. I ended up doing a hard reset on the Time Capsule and do my best to manually configure the device again, even though I was not initially designed the network. I have also discovered that 1st generation Time Capsules have no comments WiFi capabilities.

    To make a long story short (too late... "I know sorry..) .. I got most of the features, functions, etc. on the network back where they were before, with the exception of camera systems and a network storage device active cloud to the owner's House.  What I would like to know is... Since then, I understand that a hard reset does NOT erase the backup or other data on the shared disk in the time Capsule... is there an easy way to restore the settings of all of the time Capsule before the problem occurred?  I would need to do this using a Windows computer.

    Any help will be greatly appreciated. What I'm trying to avoid the most is having to reset all the cameras, which are upstairs, hard to reach areas. I guess that people who were previously assigned on the cameras must still be there. If only I could get the Capsule of time exactly where it was before he went down, which would allow me to save a lot of time and frustration.

    You can also (2nd choice)... If there is a simple way to detect the active network cameras and other devices on the Time Capsule and pull the IP out of them, that would be helpful as well.

    Thanks in advance for answers!

    What I would like to know is... Since then, I understand that a hard reset does NOT erase the backup or other data on the shared disk in the time Capsule... is there an easy way to restore the settings of all of the time Capsule before the problem occurred?

    You have my sympathy all...

    Been to this place before today... and I always get myself into it by pure stubbornness... I should just walk on some of these jobs and tell them too hard...!

    What you had to do was to export the configuration before you start playing. Without export of the configuration there is not much hope of healing to less than the previous tech saved a configuration to the unit... This example gets much delicate.

    The TC is actually able to contain several configurations... There is a good chance, however, that wipe you the.

    Anyway... coming to the serious Tin. (same version on Mac and PC utility should work the same).

    Here's my TC who foolishly a reset.

    When I do something... first manual configuration, I wonder is to revert to the previous version.

    You have done or could you saved the previous settings as a profile... I hope that you did... in the hope...!

    IF so, you have a saved profile.

    In the area of the top menu go in manage profiles.

    Now, if you are lucky or did the job just last time... by accident... you'll have a saved profile... Just click back.

    If nothing is there, or it's current settings... Sorry, but you didn't know something was there... and you cannot was expected to know the trouble you would get yourself in.

    If you have changed a setting in the TC of the bridge in router mode...

    (enable the public IP sharing? maybe?)

    Getting back to what it was... mode bridge being the most common.

    At the bridge of the TC does control most things... and you need to return to the main router.

    If the TC kicking upward a stench to return to the bridge, reset it simply still once and then bridge will work... It would be useful to loads to remember what was the setting... just to see the bridge takes the TC of the equation to know where the cameras are.

    If the cameras are on static IP, they will respond to a ping scanner... If the primary router is configured for a standard range of IP addresses... 192.168.1.xxx some.

    Then the TC in bridge must have also taken an ip address in this range and the cameras (Ethernet or wireless)?

    I hope that ethernet, but if they were using the TC as a wireless access point, unless you know exactly the SSID wireless as it was in the past then you do not have this info...

    Look at any computer, they have in the building that was running wireless and watch all the SSID that they use... one of these is likely the TC and you can restore this name.

    Or drop a camera... and ethernet allows to connect to him... and find the ssid, that it's been fixed... redefine the TC on this name (SSID) wireless security... all cameras must be able to connect to it... and you can then restore the entire system by connecting to the IP address that will be displayed in the list on the main router.

    Good luck.. as says Han Solo... you'll need!

  • Time Capsule missing after installing new router

    I recently installed a new wifi router for my home network. Previously, I used only my time capsule to back up data and intend to continue to use it for backups. However, with my new router, I can't find how to access the time capsule to keep backups. I have time capsule directly connected to the router via ethernet and it will still not appear in AirPort Utility or enable Time Machine to find.

    Any suggestions?

    Everything has changed.

    With a new router, you have a 'new' network... and the time Capsule is to remember the parameters which it was equipped to work in your 'old' network The time Capsule is lost and he can't find his way.

    Reset to return to the default settings Time Capsule

    Connect it to the router

    Set up the time again to work with the "new" network Capsule

  • I just can't get my Airport time capsule on the internet.

    I bought an airport Time Capsule and a MacBook Air, have set up their, I access my files inside the airport TC, but I can't access the Web, away from home.

    What should I do?

    It is necessary to have a Mac at home connected to access?

    Setup using Airport utility it does not appear to me the ability to access over WAN. How can I do?

    I already configured the back to my mac option.

    Can someone help me?

    Please take a look at the following airport user tip for, at least, three methods to access your Time Capsule from a remote location.

  • Time Capsule access denied

    Hello.

    After upgrading to os x 10.11, airport utility does not recognize the time capsule password so I can't access it and its hard drive.

    Can you help me?

    Thank you very much

    Reset the TC factory and redo the installation.

    No files are lost on the drive hard when you do this.

    Here is my recommendation for installation in later operating system.

    Start from a factory reset. No files are lost on the drive hard in doing so.

    Universal factory reset

    Turning off the TC... That is, remove the power supply cord or the power at the wall outlet, wait 10 seconds... Hold the reset button... be nice... Turn on always even now in reset... and keep holding in for another 10 seconds. You may need assistance because it is difficult to hold in reset and power on. It will show the success quickly flashing led front. Release reset... and wait a few minutes for the TC to reset and return with the factory settings. If the front LED flashes quickly you missed and simply try again. The reset is quite fragile in these... Press the key while it is just click away and not more... I've seen people bend lever or even break. I use a toothpick as a tool.

    NB. None of your files on the hard drive of the TC are removed... This simply clears the settings of the router of the TC.

    The installer the TC.

    And then redo the configuration of the computer with the Mavericks - Yosemite - ElCapo. (MYELCAP)

    1. the use of very short names... NO APPLE RECOMMENDED names. Without the space and pure alphanumeric characters.

    for example TCgen5 for the base station and the name of the TCwifi wireless.

    If the problem is using wireless TC24ghz and TC5ghz with fixed channels as it also seems to help stop the nonsense. But it can be tried in the second round. IE, plan on a first and second series of changes to fix this... If all goes well... I note other steps can you tour2.

    2. use all passwords also consistent with 1. but maybe a little longer. IE 8 and 20 characters of mixed cases and numbers... no alphanumeric non-caracteres.

    3. If the TC is router, you can ignore this point. It is only a problem when the TC is bridged.

    If ensure that the TC is always the same IP address... you will need to do this on the main router using a dhcp reservation... or a bit more complex setup by using the static IP address in the TC. But it's important for deriving from intellectual property in all directions when MYELCAP do not remember his name for 5 min after a reboot done for poor network management.

    4. check that your share on the computer name does not change... Make sure that it is also in line with the above... short without space and pure alphanumeric... but this change will mess up your TM backup... so be prepared to make a new, full backup. Sorry... keep this one for the second round, if you want to avoid a new backup.

    5 attach the TC disc into the computer manually.

    In Finder, go, connect to the server in the main menu,

    Type in SMB://192.168.0.254 (or whatever ip of TC is that you made static. It's a default router 10.0.1.1 and I encourage people to stick with it unless you know what you're doing).

    You can use the name... SMB://TCgen5.local where you replace TCgen5 with your name of TC... local is the default domain of the TC and does not change.

    However the names are not so easy as... the IP address nor reliable. They are not at least not in Yosemite. The field can also be a problem if you are not clogged or wireless directly to the Treasury Board.

    6. ensure that IPv6 is set to link-local only in the computer. For example wireless open network, wireless and Advanced preferences / TCP/IP... and the difficulty of IPv6. link-local only. Do the same for the ethernet if you use it.

    It is a lot more jiggery pokery, you can try, but the above is a good start... If you still find not reliable... don't be surprised.

    You may need to do more work on the computer itself. for example, to reset the NVRAM/PRAM/SMC... helped some people. A clean installation of the operating system is also useful if you update installed.

    https://discussions.Apple.com/message/29202159?ac_cid=ha123456#29202159

    Let us know how you go.

  • My computer with two hard drives and 2 starting systems has the car crash in the solid state. When I got the new drive and tried to restore from time capsule, I lost some data. How can I see what backups are on the time capsule? My laptop is also backed u

    My computer with two hard drives and 2 starting systems has the car crash in the solid state. When I got the new drive and tried to restore from time capsule, I lost some data. How can I see what backups are on the time capsule? My laptop is also saved to the time capsule. Everything is in 'Data' when I look through the Airport utility. I think that the information that I've lost are still there since I was a Capsule 3 to.

    Time Machine backup to a sparsebundle.

    The sparsebundle will use the share name of computer. So, it should be obvious who is your Macbook and that is your Macpro.

    Open the sparsebundle in Finder and keep open the subfolders until you get to the backup of each separate hard drive...

    You has of course set the exclusion in Time Machine?

    By default, Time Machine will exclude your second drive unless you have included it. Did you?

    Once you get to this level during the backup, you can do a full restore manually whenever you want.

  • I can't access the backups on Time Capsule

    A month ago I deleted from my hard drive and more. I have a MacBook Pro 2012 running macOS. I can't access the files on Time Capsule before is erased in the month of August, I can see the story in the timeline panel, but I don't have access to anything before erasure. Is it possible to access to the files before the wipe?

    A month ago I deleted from my hard drive and more.

    What hard drive you are talking about: one internal on your MacBook Pro (MBP), an external drive attached to the MBP for Time Machine backups, or internal hard drive to time Capsule?

  • Sonos access playlists itunes stored on Time Capsule?

    I moved itunes to my file storage folder on my Time Capsule, but when I arrived in Manage > SONOS music library settings, I can not understand how to connect to Time Capsule. I guess I have to select "on a network device such as a network attached storage (NAS)", but I don't know what to do next.

    Help, please!

    Files stored on the Time Capsule, his internal drive or an external drive attached to its USB port, are considered as network drives. If your SONOS application can access network drives, then it should be able to locate these files on the Time Capsule.

    Since I don't have a SONOS device to check, the typical path on the drive would be: \ < name of base station >-< partition or the shared disk name >

  • Cannot access hard drive Time Capsule... Password not accepted

    The device ' Time Capsule 802.11n (3rd generation).

    Subject: Unable to connect to the HD TC

    I've reconfigured our old Time Capsule (CT) for use by my daughter dependent of the College.  What with the TC seems to work fine (IE. Internet access and WIFI configured etc...).  I reformatted the HD to start from scratch.  And last updated as indicated by the Airport utility application.  The intention is to create a new WIFI area with backup (Time Machine).

    When you set up Time Machine I stressed the internal HD of TC, and then it says "connecting to etc...".  After a few seconds, a new mold box presents itself to ' enter your password for the server (name of TC) for Time Machine can access.  I enter the HD password I had setup in Airport utility with nothing doesn't.  I checked all passwords with Airport utility "Show passwords".  Tried all the passwords, and of course which none worked.  And Yes, I even try the previous passwords even if I had changed their

    I noticed that using the Airport 6.3.5 utility running on my OS X 10.10.5 machine I can see and change the TC.  But when I use another computer running 10.11.6 is the Airport 6.3.6 utility does not see the TC?

    Thoughts and comments please?

    Next step may be reset to the factory settings, but feel something going on here...

    Thank you

    Kind regards

    Roger

    (1) try to reset the password for the utility disk AirPort

    (2) open TextEdit on the Mac and type the password in plain text in an editor window.  This will allow you to ensure that all the keys on the keyboard are recognized.  I've seen cases where passwords fail again and again because of a problem with a wrong key on the keyboard or a habit of typing that makes you believe that you enter the password one way, but the result is something else.  Be able to actually see that typed password allows to check that.

  • My Airport Time Capsule can act as a WIRELESS access point

    Hello.

    I brought a Time Capsule with my Mac Pro. It worked well since yesterday.

    I have set up the time Capsule as a WIFI, bypass at my local network access point. There is a router (cable) works at home.

    It's my Mac Pro AirPort Utility and my iPhone, my Time Capsule is displayed with an exclamation point saying "device not found". I can't connect to the disk on this subject by afp share, or smb. Time Machine function is gone too. He failed trying to connect to the share drive from another computer connected to the time Capsule by cable network.

    But at the same time, WiFi works well.

    I tried to recycle energy. Sharing disk will be available. But if I start the Time Machine backup, it will not be a few seconds.

    Any idea?

    Thank you.

    There are several posts here related the issue.

    Luckily, you have set up your new Time Capsule for Back to My Mac (BTMM)?

    If so, the 'temporary' solution is to delete/disable the option of the CCMM, as follows:

    • Run the AirPort Utility.
    • Select the base and then station, select change.
    • On the tab of the Base Station, go back to the section of my Mac at the bottom of the window.
    • If you have entries here, select it and click then the minus sign "-" button to remove it.
    • Click on update and allow the base station restart.

    If you have not enabled CCMM, we have other options for you to try.

Maybe you are looking for

  • Re: Satellite P500-025 not on the list of upgrade Windows 7

    Hi all Try the upgrade as my new P500-025 (PSPE8A-025002) for Windows 7, but it is not on the list of eligible computers. http://support.Toshiba-tie.co.jp/Windows7/mlist_au.htm Can I use this service or are at - it another way that I can upgrade to W

  • Software for Windows issues

    I have Microsoft works on my computer and I don't know if I can use it really because I've never bought licenses. It didn't download it illegally or anything, it came on my laptop when I bought it in 2009. I also have microsoft office 2007 programs,

  • Windows Vista service pack installed but is not recognized

    Windows vista service Pack 1 installed, but is not recognized by the system. Update just keeps supply and install it, but you never know. Fix, it finds nothing. I already turned off all the sequrity and tried, but that did not help. I'm just putting

  • Cannot change the language by using the keyboard shortcut

    Original title: I've added a new language on the language bar, but I can't change the language using my keyboard, I can do only by using the mouse. Any idea? I've added a new language on the language bar, but I can't change the language using my keyb

  • Impossible to get in my Web page ftp site administration and I urgently make changes to my pages.

    Until very recently, another person manages my site for me, but unfortunately not now the fact.  I am trying to access my ftp site to change several pages, but my computer will not allow the page to be downloaded.  It indicates that maybe that's a pr