Lost disc installation and documentation for Vista but who still have the product key, should be replaced

I am a user of windows vista. I have loss all documents and the installation cd. Only produced key . How can I get an another free Windows CD?

* original title - I Am A Genuine user of windows vista. I have loss all documents and the installation cd. Product key have only. How can I get an another free Windows CD? *

Hi Aowlad,

If your copy of Vista came pre-installed with your PC, you should contact the manufacturer of your PC for replacement disks. You will find no doubt that they will charge you for the replacement and they won't be cheap.

If you purchased your copy of Vista in a store you will be normal should have the purchase receipt or proof of purchase (I guess a credit card statement would be sufficient, but I'm not sure). Take a look at this link for more details:http://support.microsoft.com/default.aspx?scid=KB;en-us;326246

This forum post is my own opinion and does not necessarily reflect the opinion or the opinion of Microsoft, its employees or other MVPS.

John Barnett MVP: Windows XP Expert associated with: Windows Desktop Experience: www.winuser.co.uk | vistasupport.mvps.org | xphelpandsupport.mvps.org | www.silversurfer-Guide.com

Tags: Windows

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