lost my product key and need help

My computer has a very big problem on Monday, which I was not able to do the system restore.   So I call sony for help because it comes from was I brought my computer with vista installed.  They were unable to do system restore, they put it back to the factory setting.  Now no one at Sony is ready to help.  I had to deal with three very 'ROUGH' REPS at sony.   The problem is that I can't find my product key and they will not help you in obtaining microsoft vista started for me.  I learned that I have to go to someone at microsoft on my problem.  Is it possible that you can help me.  If I am mistaken I think I register my product with microsoft when I received it.  SO, please help me.  Thank you.

Sandra

Hi BrookeLynn,

Thanks for posting. If your PC is an OEM which means that Dell, HP, IBM or another company, you will need to contact them to get a replacement disk or key you may need.

I hope this helps! Shawn - Support Engineer - MCP, MCDST
Microsoft Answers Support Engineer
Visit our Microsoft answers feedback Forum and let us know what you think

Tags: Windows

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