Loupe does not work

Recently, I tried to use my "magnifying glass" in Windows 7 64 bit Home Premium edition. He used to work, but now I get an error pasted on the desk saying "a referral was returned by the server. I do not have a server. It's time for another upgrade repair?

Remember - this is a public forum so never post private information such as numbers of mail or telephone!

Ideas:

  • You have problems with programs
  • Error messages
  • Recent changes to your computer
  • What you have already tried to solve the problem

Hi Zuhl3156,

1. did you of recent changes on the computer?

Method 1

This can happen if there is some system files corrupted on your computer. I suggest that you run a SFC scan, which would be a system file corrupt on the computer search and replace.

The analysis may take some time, so be patient. Windows allows to fix corrupt or missing files it finds. If the information of the installation CD is required to fix the problem, you may be asked to insert your Windows Vista installation CD.

For more information please visit the link below.

How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

http://support.Microsoft.com/kb/929833

Method 2

If the previous step fails then check if the problem continues in a new user account

To create a user account

1. to open user accounts, click the Start button, select Control Panel, click on accounts of users and parental controlsand then click user accounts.

2. click on Manage another account. If you are prompted for an administrator password or a confirmation, type the password or provide confirmation.

3. click on create a new account.

4 type the name that you want to assign to the user account, click an account type, and then click create an account.

I hope this helps!

Halima S - Microsoft technical support.

Visit our Microsoft answers feedback Forum and let us know what you think.

Tags: Windows

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