M127fw MVP Pro: Asks Me to insert the cartridge

I have a HP Pro MFP M127fw, clear blue sky it asks me to insert a cartrdige.  I had a version more recent in it, but then put in another.  Same thing.  Was working fine and now does not seem to recognize the cartridge.  And Yes, I use the right HP cartridge.

Would appreciate any help!  Thank you!

Hello @pjs3,

Thank you for your participation in the Forums of HP Support! After reading your post, I see that you get the message "insert cartridge". You have tried another toner and had the same results. I want to help you with this issue today.

Make sure that the printer is connected directly to a wall outlet. (do not use a powered hub or a surge protector) This ensures that the printer is full on and can help this situation.

I have provided a control document the toner for any packaging material and clean the electrical contacts: "Install black cartridge" Displays.

Check to make sure a piece of paper did not course in the status bar, blocking of the probes also. Remove all paper and simply load the single size. If the problem persists, remove the toner and use a flashlight to check all small pieces of paper that can be intercepted and block the toner sensor in this area.

You can click on the button 'Accept as Solution' and the 'Thumbs Up' for my efforts. Please let me know how it goes. Have a great day!

Tags: HP Printers

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