M1536dnf - the installation program could not connect to your device. Check the IP address

I recently bought a LserJet Pro M1536dnf for my business, then we would have network printing and scanning. We have both Mac and Linux PC with a single machine Windows solitaire which is kept away from the network for his own protection, and I expect from Linux but this is not where the problem is. Due to our network configuration, the only way to connect to the printer is by IP, not not using Hello. When installing using the installer of HP on the Mac, I choose 'Add intellectual property arrangements', enter the IP (192.168.1.247) and click OK. After that, he always comes back 'the installer could not connect to your device. Check the IP address, make sure that the device is powered, and then try again. "I know I can get to the printer because I can access its web interface in Safari. I tried to reset, update firmware, reboots, power-off/power-on different computers, nothing works.

Curiously, I could add the printer very well on Ubuntu Linux computers and print immediately, although the scanner still doesn't work here. So my problem is on the Mac.

OK, I have now works. The HP installation program provided on the CD-ROM supplied with the printer does not work. After you download the new version of support.hp.com, I could successfully add the printer by IP address.

Also, just a quick note to all the world using Linux (although it is not officially supported by HP):

The printer works fine, using HPLIP, but requires at least version 3.11.1 to work. I had to add an additional to my linux installations software source to make it work.

Under Ubuntu 10.04/10.10, add:

PPA:hplip - isv/ppa

Other Linux distributions will be different, if you are having problems check to see how to install the latest version of HPLIP software.

Tags: HP Printers

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