m177fw HP: HP M177FW

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• Color LaserJet MFP M177fw Pro: installation of web services blocked to 'connection '.

  I'm trying to enable Web Services on this new LaserJet.  I am in the built-in Web Server page and the configuration of Web Services tab.  I clicked on 'Turn on' and it just keeps spinning in connection...

  DNS is 8888 and 8844

  All the other tabs work; It is connected to the computer and the Internet.  Help please?

  Thank you!

  Hi @crowndude,

  I see that you have problems with Web Services. I want to help you.

  I have provided a few steps to try to see if we can solve this problem.

  Turn off IPv6 on the printer.

  Go to configuration, network configuration, network, IPv6 Services and turn it off.

  This DNS works better for Laserjet printers. Please change the settings to see if this will help the printer built-in Web server.

  Preferred DNS address: 209.244.0.3
  Auxiliary DNS address: 209.244.0.4

  Power cycle the printer.

  If you still have questions, please continue with the following steps:

  Update the firmware of the printer by a USB connection. HP Color LaserJet Pro MFP Firmware update M177fw.

  Configure a static IP address for the printer. Proceed to Solution 3: printer of the assign a static IP address.

  Printer HP Color LaserJet Pro MFP M177fw and HP LaserJet Pro MFP M127fw and M128fw printers - printer does not keep the Wi - Fi connection.

  I'll send you another step to try in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you appreciate my efforts, please click on the "Thumbs up" button below.

  If there is anything else I can help you, let me know. Thank you.

• M177fw - no Toner to paper

  M177fw - toner cartridge black original of Windows 7 - no error message - replaced last week and print OK for the first five days - current state of toner == > black (new cartridge) > 1000 pages remaining, cyan (original cartridge) 100 pages remaining, magenta (original cartridge) 150 remaining, yellow pages (original cartridge) < 50 pages left - have shaken all the cartridges to distribute toner - Imaging drum and cartridges look OK - ran cleaning yesterday and today - page would print yesterday after startup (white pages), but satisfactory copy - print demo was empty and printing page didn't show band black - after a certain number of copies were made, print recovery and demo impression was excellent - today, copies and prints are mostly empty with only a few lines that display - page of print quality and impression of demonstration are today totally blank - weather has been hot and humid lately and printer is not in an air-conditioned

  Hi @rgj33 ,

  I see that you have problems printing intermediate with the pages of hardware test also. I want to help you solve this problem.

  You use Genuine HP Toner?

  I would like to do a hard reset to see if that will solve the problem.
  Let the printer and disconnect the printer cable and the wall socket for 60 seconds.
  Reconnect the power cable to the output of the printer and the wall, and not a surge protector.
  This ensures that the printer is full on and can help this situation.

  I have a document with a few steps to try to see if this will solve the problem. Steps in calibration of the printer, cleaning again, printing a page of print quality to determine what toner/s are responsible for this problem.

  The problems of print quality for the HP Color LaserJet Pro MFP M176n and M177fw series printer.

  What kind of paper do you use?

  Please provide detailed results if you're still having problems.

  Have a wonderful day!
  Thank you.

• M177fw does not print

  I have a HP Color LaserJet Pro M177fw MFP which do not print unless the power Cycling & unplugged. In addition, does not copies.

  I was connected by ethernet using the HP standard TCP/IP port when the symptoms appeared. I changed it to an STD tcp/ip and installed a new basic driver (v11.21.00.2679 I think) & tried another computer, but seen the same behavior. I tried wireless instead of ethernet, but even once, the behavior has not changed. I updated the FW to v20140921 - has not solved the problem. Factory reset has not solved the problem.

  Both of my test machines have been win7x64 sp1. I tested the windows printer test page & printing of PDF documents.

  Points to the HP support: with their help, we confirmed that the problems started with adobe reader XI.

  The ACM has worked perfectly up until a document was printed drive. After this point, everything has stopped working until the printer has been disconnected.

  Permanent work around was to download FoxIt reader & uninstall adobe reader software. If this were not an option, I would be demoted to the X drive & I'm pretty sure that would have solved the problem.

• LJ pro M177fw: eprint center connection problem

  Hello

  today I am trying to add my new printer to my eprint account, but I do not remember my pwd, so I want to co reset the password.

  By e-mail, I received a link

  http://h30495.www3.HP.com/reset_password/xxxxxxxxxxxxxxx

  but it didn't work, the Web server show this error:

  SERVER ERROR

  Oops! Only, something was wrong with our server.

  Try refreshing the page.

  I tried different browser and pc, but I can not reset my pwd.

  Is there a solution to this problem?

  Is the server down for ever?

  Thank you and best regards.

  Roberto

  Hey @Roberto_ITALY,

  Thanks for posting in the Forum from HP Support.

  I understand that you are unable to claim your HP Color LaserJet Pro MFP M177fw in your account ePrint Center due to a connection problem.  I would like to help.

  I don't see this particular error with password resets from time to time.  I have a workaround that can clear up this place for you:

  • Click here.  This will bring you to <www.snapfish.com >.  As the Snapfish site is linked directly with ePrint Center and HP connected, you can try to reset your password as follows - click the connection icon and then "forgot your password":

  

  • Enter the e-mail address that you use to connect to the ePrint Center and click on submit.
  • You should receive a message of automatic reset of password by email - the reset as expected before and then try to use this new password to Snapfish to connect downtown ePrint.
  • If this does not solve your problem of access ePrint Center, please call our Cloud Services to 855-785-2777. If you do not live in the United States / Canada region, please click the link below to get help from your region number.
    
    http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

  I hope this helps.  If my suggestion worked in your favor, feel free to give me a virtual h.o.t. by clicking on the 'Thumbs Up' icon below.

  Have a great day!

• HP Color LaserJet MFP M177 Pro: Problems of analysis between iMac and HP Color LaserJet Pro M177fw MFP

  Hello

  I had no wifi problems between my Imac and HP Color LaserJet M177fw MFP Pro to scan until recently - it can be related to operating system update to OSX 10.11.4 which was done yesterday however.

  I can scan is no longer docyuments from the top of the charger page - scan starts but just hangs and then I can not re - activate the scan function until I have to force it to quit.

  Can you suggest appropriate corrective measures to try please?

  Thank you very much.

  Hello

  Make sure you have the latest drivers installed:

  In the Apple menu, click about this Mac, and then software update.

  Click on the main menu store reload the Page, and then select allow for the update check completed and install any publicly traded Apple / HP update.

  Then install problems with the products HP LaserJet on OS X El Capitan of scanning HP Software Update to address documents (ADF) automatic feeder:

  http://FTP.HP.com/pub/softlib/software12/OSX/HP_Easy_Start/Essentials/S/HP-printer-Essentials-S-4_5_0.pkg

  Kind regards

  Shlomi

• COLOR LASERJET MFP M177FW PRO: nto all 4 colors printing

  greetings to you all, I have bein using my laserjet color mfp printers pro m177fw very do well no problem, but all of a sudden it does not print colors, including black and I check all the settings and hey there all ok so guys please help me solve this problem

  Hi @B_J1,

  I read your post and see that you are not able to print one of the 4 colors. I want to help you.

  Try and print a self-test on the printer hardware to see if it is a hardware or software problem.

  HP Color LaserJet Pro M177fw MFP and printer HP LaserJet Pro MFP M127fw and M128fw printers - print a Configuration report.

  Please, try the procedure described in this document to see if it will help to solve this problem.

  The problems of print quality for the HP Color LaserJet Pro MFP M176n and M177fw series printer.

  What operating system do you use?

  Mac OS X: how to find which Mac OS X Version is on my computer?

  How to find the Windows Edition and the Version on your computer.

  How is the printer connected? (USB, Ethernet, WiFi)

  You use Genuine HP Toner?
  What are the levels of toner?

  If you appreciate my efforts, please click on the "Thumbs up" button below. Thank you.

• LaserJet Pro M177fw MFP: confirm the fax sent

  Is there a way for the printer to "beep" when a fax is sent successfully? Right now you have to look at the screen of the printer to confirm the fax has been sent successfully. Just old habit I guess.

  Hello @WaltGrosch,

  Welcome to the forums of HP.

  I understand you wanting to your M177fw "beep" when it sends a fax successfully.

  I would like to help.

  If it's a wonderful idea, the Laserjet printer does not have this ability.

  You can configure the printer to print a confirmation page when a fax is sent successfully.

  I agree that the tone would be better.

  To set the confirmation page, you can enter the menu setup then the fax menu.

  M177fw MFP-HP Color LaserJet Pro operating manual

• Color LaserJet Pro M177fw MFP: HP Color LaserJet Pro M177fw MFP is not not color copy

  Hello, I have a HP Color LaserJet Pro MFP M177fw, when I try to copy in color mode, the printer gives me the newspaper (on the LCD screen), color copy is limited. I did not have a password for the printer. and this error is seen when you use both scanner feeder and flat bed.

  I appreciate your comments and thank you in advance for your help

  Best,

  The gesture would be to try to restore the default settings of the control panel of the printer.  Conflicting configurations on disabling color copies would be destroyed and normal again.  Resets are normally under the admin menu or the control panel service.

• Color Laserjet MFP M177fw Pro: Cold Reset the printer

  What is the procedure for a cold reset / factory default for the HP Color Laserjet PRO M177fw MFP printer

  Hi @SkySoldier ,

  I see by your post you want than the reset of the printer. I'd love to help you.

  I can send you this information in a private message.
  In the forum next to your handle name simply click on the envelope to see.

  If you appreciate my efforts, please click on the button below the thumbs up. If there is anything else I can help you, let me know.

  Have a nice weekend!
  Thank you.

• M177fw MFP: Sort directory fax number

  I still need to add to my people fax number phone book. Is there a way to sort the entries rather than just adding them to the end?

  Hi WaltGrosch,

  I checked on our printer Laserjet M177fw lab, unfortunately there isn't a way you can move the names and numbers when they have been entered to add another in alphabetical order. You must remove an entry and add in new to this place, in alphabetical order, each time, then move this one to another area on the list, which would be very laborious. Sorry to be the bearer of bad news.

  Thank you.

• HP Color Laser Jet MFP M177fw Pro - Scanner Error 22

  I get the same Scanner Error 22 on the Color Laser Jet Pro MFP M177fw like many others have posted.  Tried uninstalling\reinstalling the software and tried the most common loading drivers but Scanner error prevented this piece of finish.  Support and I was told we would have to pay $49.95 for them to help us solve the problem.  We just bought this printer 5 weeks ago.  Is this all we can try?

  Thank you!

  Thank you for your response. This solution does not solve my problem. HP customer service had travelled me several tests (took about 20-25 minutes total) but ended up sending me a replacement printer. It arrived within two days and so far, the replacement works great. HP has also paid to have the original shipped in return. The process was fairly hassle.

• laser jet mfp m177fw pro color: unable to receive faxes

  I peut send a fax to everyone but may not receive from the fax from anyone. I need your help. Thank you.

  Hi @sarah_aleyt ,

  I see that you have problems to receive faxes, but you can send faxes. I will definitely do my best to help you.

  Check these settings on the printer:

  Confirm the fax number:
  Go to settings, fax facility, advanced Setup, confirm Telec.

  Disable error correction:
  Go to Configuration, service, facsimile, error correction and turn if off.

  Adjust the speed of fax in the Middle:
  Go to settings, fax setup, advanced configuration, speed of fax and select medium.

  Disable the private reception:
  Go to Configuration, advanced setup, private receive fax configuration. Turn the power off.

  Test the fax.

  If the problem persists, try the procedure described in this document to see if it will solve this problem.

  Cannot send or receive faxes.

  Updated the firmware of the printer if the problem persists. HP Color LaserJet Pro M177fw MFP drivers.

  Please provide detailed results if you're still having problems.

  What were the results of the test of fax?

  What type of connection do you have? (Analog, DSL, cable Modem)
  You use the phone cable 2 son?
  You have a special ringtone that is put in place on the line?
  Are there set up voicemail?
  You have an autoresponder? (Where it is connected to?)
  Where did the fax cable connected to? (modem, outlet)
  Is there a phone as connected the printer?

  If there is anything else I can help you, let me know.

  Good day!
  Thank you.

• LaserJet MFP M177fw Pro: Problem of scanning color multifunction M177fw

  Hello

  I'm using a MFP HP LaserJet Pro M177fw in my office for awhile. I have no problem with printing and faxing. But I can't do color scans good I can do scans in grayscale at 200 DPI. I get the following error when I try to make a color scan.

  

  I use Windows 10.

  Any suggestions?

  Best regards

  YK

  @Silahtaraga,

  Thanks for the information. I would like you to go ahead and follow the steps below:

  Try disabling your firewall and running the installation to see if it allows you to install, if this does not work try a clean boot and run the HP printer install wizard for Windows , it was created to help Windows 7, Windows 8, Windows 8.1 and 10 users to download and install the latest and most appropriate HP software solution for their HP printer.

  Additionally, make sure that the Firmware is up to date, see here: get printer updates

  If you still run into installation errors, continue here: after Windows 10 Upgrade, printer problems

  Let me know the results. If this resolves the problem please let others know to mark this message as "accept as Solution".  To simply say thank you, click the "Thumbs up" below!   If you need more assistance let me know and I will gladly do everything I can to help.

• M177fw MFP: MFP M177fw stuck at initializing

  «Hi there, then put in place the printer by the book / manual.» I am able to scan documents using the HP software, but I can't print anything. The touchscreen is stcuk to "initialize". The M177fw and the laptop are connected in WiFi.

  When I click on the 'status' button of supplies, the text on the touch screen becomes to XYZ color, but this task is never ending. Any number of reboots always shows "initializing". Please let me how can know I do this printer print documents.

  Thank you

  T HP

  Hi @T-HP.

  Thank you for joining the HP Forums!

  I noticed your post on how your HP Laserjet M177fw printer is stuck on initializing. And I'm happy to help you!

  Please first try a hard reset by following the steps in this post, How to perform a hard reset, by @Rich1. It is important that the power cable from the printer is plugged directly into the wall outlet, not a surge protector.

  If the hard reset does not solve the problem, I also have you sent for a factory reset instructions in a private message. If you are unfamiliar with the operation of the function of private messages of the Forum, this post has instructions.

  If it helps, please consider clicking on "accept as a solution." And, please click the thumbs up icon. The two icons are below this post.

  We'll see what happens!