M2Q28A: what I'll do my printer Deskjet GT 5820 always having paper mismatch error

my printer is brand new, but when I started to print always says paper mismatch, im trying to find how to solve this problem. I tried to change the default paper size detected automatically by the printer via the built-in webserver (EWS) and I have cheked the default paper size but does not please help me how to solve this problem.

Hey @S3dnnie,

Thanks for the information!

Let's try the following steps:

• Load legal-size paper (1) in the paper from your printer tray

• (2) click the Start button

• (3) open devices and printers

• (4) right click on your Deskjet

• (5) left click on Printing Preferences

• (6) click on the paper/quality tab

• (7), select Advanced Options at the bottom right

• (8) according to the paper size drop-down select legal

• (9) click on OK

• (10) select apply and OK in the print options box

Now that the pilot has been set to Legal, printing test.

Please click "accept as Solution" If you feel my post solved your problem, it will help others find the solution. You can also click the "Kudos, Thumbs Up" on the right to say 'thank you' to help!

I would like to know how it goes!

Tags: HP Printers

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