m9517c becomes unstable and goes off

I had a m9517c 7 months. About 4 weeks, the system began to break down suddenly. Home of HP extended warranty service replaced the hard drive twice in the past week. Here is a description of the problem that I am experiencing now. I reloaded the system recovery discs and updated the Windows Vista software and updates from HP for this system.

After using the system from 20 minutes to several hours, the computer becomes unstable. The mouse cursor will block upward and off the computer will. The blue light on the power switch stays on, but the system is out of service. with a black screen. I hold the switch for 20 seconds, until the blue light on the power switch goes off.  At this point, the system will not be turned by pressing the power switch. The system seems dead.  Then I remove all cables from the computer. When the devives and cables are removed, I press and hold the power switch for a minute. When I first press the switch, the switch blue ligh flashes on for about half a second. I flick the switch of poewer after about a minute and then reconnect the cable. I restart the computer and it will start and load Vista without any problems. The system will operate from 20 minutes to several hours until once again, it becomes unstable and goes off as described above. I went through this cycle of ten or more times in the last 48 hours.

I was informed that the thing 'cable - disconnect power-switch-hold' bleeding the static electricity of the system.

Can anyone suggest what the problem is with my system? Thank you.

MarkWG

After following "HP"Reduce the heat inside the computer"document the problem is resolved. Appearently, after six months of strong performance of the system has begun to fire. I removed the side panel and blew out the dust with canned air. The system has been runnng for a solid 4 hours now. LLA is longer that he has run for three weeks.  Can I use the count with the side panel of the and it is not a shame, because the side ope is facing a wall. I continue to provide at least 10 inches of air space around the turn of the computer. Surprisongly, it seems not to be more dust inside the tower when I blew.

One complaint: the technician that HP sent to replce the HDD (twice) was always in a big hurry to get on the old drive out and slams the new driveein and runut the door. This guy should have to spend five minutes to blow out the dust.

Thanks for the replies.

MarkWGPSU

Tags: HP Desktops

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