Mac App Store Photoshop elements 12-editor does not open

I bought Photoshop elements 12 Publisher from the Mac App Store. The application has been downloaded and marked as installed.

When I try to open the application, I get an error message and PSE does not open.

I installed on a MacBook Pro running the latest OS X 10.9.2.

The laptop has a 64 bit CPU Core 2 Duo with 4 GB of RAM and a lot of free space on the disk.

The error message I get is:

"Adobe Photoshop elements than 12 editor does not open due to a problem.

"Check with the developer to ensure that Adobe Photoshop elements 12 editor works with this version of Mac OS X." You may need to reinstall the application. «Don't forget to install the updates that are available for the application and OS X.»

I tried to re - install the app via the App Store. However, after having to pay a second time for an application that does not work on my Mac, I did not so.

Does anyone have any ideas as to what can happen and how to solve this problem?

Bruban

Well, it turns out, it seems that I was right.  I just received confirmation in the family Custom Photoshop community thread that I started that in fact Photoshop Elements does not work on a case-sensitive volume.  If you have a case-sensitive volume, it is also your problem.  So, I'm leaving for the Mac App Store to see about a refund.  Wish me good luck.

Tom

Tags: Photoshop

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