Mac cannot scan from the HP Officejet Pro 8500

Similar Questions

• How to reduce the resolution to scan from the HP Officejet Pro 8600 on iMac

  I use a new HP Officejet Pro 8600 (N911a) with my iMac (OS 10.5.8) wireless. It produces large analyses... too big for my needs. Everything I scan results (1 to 8 page WORD documents) in 3 to 10MB PDF file size, some of which are too big to send an e-mail to some people.  How can I adjust the resolution down to create smaller pdf files?

  Tell that to analyze and it will ask you what type of scan, you want to make and which printer you want to use.  Apart from these options should be an arrow pointing down.  Click on this button, and it will give you options of different analysis for the type of analysis that you have chosen.  This should give you all the options you need to go down the size of the documents.  I use OS X 10.8, so if you see something different, let me know and I'll try to walk you through it.

• How can I download the manual of the printer OfficeJet Pro 8500 a. thanks.

  How can I download the printer OfficeJet Pro 8500 a manual.  The easy way.  Thank you.

  Hello

  You can download the Guide of the user on the link below.

  http://h10032.www1.HP.com/CTG/manual/c02668142.PDF

  Kind regards

  DP - K

• Unable to scan from my HP OfficeJet Pro 8600 Plus to my Mac iOS 10.10

  Just bought a new Mac and execution of Yosemite. Tried to add my 8600 and it prints but will not scan. When you try to scan to the computer, a message "the HP software required for the Scan of the computer could not be located on this computer. Please download and install the latest HP recommended software for your device to http://www.hp.com/support and then try again. "When I followed the link, he directs me to download the driver again... and the beginning of the cycle. I tried to uninstall completely while following the previous suggestions in the forum, but nothing did.

  I'm a new Mac user, but just can't understand why it would work on my PC and not the new Mac.

  Hi castagmc,

  Welcome to the HP Forums.

  I see that you experience a problem when you attempt to get the new Yosemite driver installed for the printer.

  I have some suggestions that we can try to solve this problem.

  First of all, please remove the cable usb from the printer and Mac and leave that it disconnected until further notice.

  I have a link that I give you which gives detailed instructions for uninstalling the printer software.

  Once the uninstall is complete, reboot the Mac for changes to take effect.

  When the Mac is back running, disable any anti virus protection, you can running. We don't want anything to get in the way when reinstall us.

  The next step is to download and install the HP Officejet Pro 8600 series full feature software and drivers.

  The installation will prompt you as to connect the usb cable then please do not it connect before hand.

  Please do not hesitate to write me again if you have any other questions.

  If troubleshooting doesn't help not solve your problem, then I would say call the HP Technical Support to see all the other possibilities for you. If you call in North America, the number is 1-800-474-6836 and for all other regions, please click here: click here.

  Thanks for your time.

  See you soon,.

• No computer detected in scan only Mode. OfficeJet Pro 8500 a. MAC OS10.9

  My 8500 does not detect my computer in scan mode.  Printer and computer are on the network.  I can print from my computer.

  Instructions for a "connection error" or "Computer no. detected" Error Message is displayed during the scan only go up to 10.8 and when following the directions for open print Queue and the window opens but with no settings of the printer.

  Re: Officejet Pro 8500 has MAC OS10.7 any computer not detected in scan only mode

• Misalignment of the heads - Officejet Pro 8500 has more e-all-in-one printer A910g

  Oops.  Typical message in subject line.  I'll try again.  I have an Officejet Pro 8500 has more e-all-in-one printer A910g.  I replaced my cartridges of ink three colors, and cannot print, print jobs are in the queue... and I get an error message on the display screen 'alignment failed.  Refer to the documentation for the device for more details. "Also, even though the level of ink Cyan poster now full on the screen, I get no blue on the print head alignment test document.  Help!

  I'm sorry that you are experiencing this issue. Sometimes, when you get this error message, maybe it's the ink or printhead may need to be cleaned.

  Here is a link that can help you with this problem.

  http://support.HP.com/us-en/document/c02207121

  Let me know if it helps. This isn't a software problem, you do not have to uninstall the software and things of this nature.

• Sending faxes/install of the HP Officejet Pro 8500 Wireless all-in-One

  I'm on a po to buy this printer but have a question that I can't find an answer for without having to buy the printer. I have no Modem built into my PC.

  I am wanting to know:

  What I have a fax modem from my PC

  An external USB Modem will work

  To really stretch the question, how the external modem will connect to the all-in-one

  The all-in-one has a fax for stand-alone fax functionality.

  If anyone knows these answers I would appreciate a response. HP Officejet Pro 8500 Wireless all-in-one is on currently on sale $ 150 off and I would like to grab one before the end of the sale.

  Thank you very much

  Jerry

  When I talked to my PC manufacturer, I discovered that you can't do what I wanted to do, modem or not, since the PC Fax documents

  You can mark this question as answered and thanks for the help.

  Jerry

• Problem with the HP Officejet Pro 8500 printer: clean the print heads each time it is turned on

  Hello everyone,

  the printer HP all-in-one Officejet Pro 8500 (A909a - product n. CB022A) clean the print heads whenever I turn it on. This problem affects any HP Officejet Pro 8500 printer, it is not a problem only of this one I bought. It is a boring bug and annoying because each power clean print heads on involves two bad disadvantages:

  1. waste of ink (each heads cleaning process consumes little ink);
  2. too much time (2-3 minutes) to prepare the printer after plugging.

  I upgraded my printer with the latest firmware available on the HP site (firmware ver. DLM1FN1006BR), but the bug is still present.

  At this point, I ask:

  1. There is a way (or procedure) to disable automatic cleaning this useless to all power on?
  2. Can we communicate with the HP engineers or tell me how to contact directly one of them to indicate the bug and request a new firmware updated?

  Please don't tell me to leave the printer on all the time or that the printheads to each cleaning power is normal behavior! Where then are power and ink savings claimed for this printer model?

  I hope that a solution to this problem. Thanks in advance to everyone will help me!

  Maintenance when the printer is turned on is normal and is required to keep the printheads in good health (not blocked). See here for more information.

  With respect to energy savings, the printer automatically goes to low power mode when the don't feel not for awhile.  It is not necessary turn the unit on to save energy.

• Support I can't print from my HP Officejet Pro 8500 a

  I have a HP Officejet Pro 8500 a

  It will not print, it keeps saying "lack of alignment."

  I have replaced all the ink cartridges and printheads and it will not print.

  Sheila

  There is a document with the steps to solve a failure of alignment condition.  The document can be found here.

  However, it seems that you can already crossed all troubleshooting of this document.  If you have done all troubleshooting, change cartridges, heads printing, then the next option is going to be the replacement of the product.

  If you are still in warranty, HP can replace the printer without cost to you. I'll link the information to get in touch with them below. The link takes you to a form to fill out. Once you fill it and she is treated, it will give you the printers warranty information, a file number and the phone number to call.

  Technical Support case HP formula call: https://h10025.www1.hp.com/ewfrf/wc/phoneInput?cc=us&dlc=en&lc=en&product=5061082

• OfficeJet Pro 8610: Cannot scan from the document feeder

  I'm unable to scan a document using the ADF.  This has never been a problem until I recently updated my OS from Windows 7 to WIndows 10.  Nothing I found online seems to solve my particular problem.  My printer is connected to my Lenovo ThinkPad W520 computer by USB, this is what I've learned so far:

  I can print without problem.

  I can copy a document from the Board without any problems.

  I am able to copy a document using the charger, so the charger seems to be working.

  I am able to scan a document from the tray, then the scan function also seems to work.

  I checked the updates and the printer indicates that the firmware and software are up-to-date.

  What can I do to once again allow me to scan a document from the document feeder?  Your help would be much appreciated.

  Yes, under "Source", I got "Use Document Feeder so burdened" and I got the beep signaling that the document is loaded in the feeder.  So, it wasn't the problem, but I do it thanks for trying to help out.

  Fortunately, I finally found a solution, although it took a job.  I have reset the printer to its defaults, uninstalled the printer (and its drivers) from my computer, downloaded the latest HP drivers (even if the printer had stated that he was "aware" before all this effort) and reinstalled the printer from scratch.  A lot of work, but the printer works now as it did before my upgrade to Windows 10.

  While I'm not a "techie" and do not really understand why things work the way they do, I hope that my efforts may provide ideas for others who may have similar problems after upgrading to Windows 10.

• All-in-one HP 1536dnf: cannot scan from the ADF and glass to a single PDF file

  Hello

  There is a user who needs to scan some papers, but he wanted to do the following:

  -scan of the papers of the ADF

  and

  -scan of glass papers

  and he wanted to merge all this into a single PDF file.

  The announcement of the user he could do before, we implemented a new computer.

  On my side, I did the installation of the drivers and as the default scanning software and indeed the scan works, but once you star scanning from ADF he will not identify any which paper on the glass and displays the message "no book on ADF.

  And when you start scanning from glass it will identify ADF even if there are some papers. Instead, it will scan the same page, if she stays or it will scan empty.

  Well. It became a long text, but any help will be welcome.

  Thanks in advance

  Hello

  It works this way because they are TWO different operations. There are a few free software around which allows us to merge several PDF files into one file. You should probably do this way. The following link is one of them:

  http://www.PDFSam.org/download/

  This free product allows you to divide a large file to many small files (such as the extraction of the chapters of a thick book) and also merge several pdf files into a pdf file.

  Note: use the free.

  Kind regards.

• ISO Driver and software for the HP Officejet Pro 8500 compatible with MAC OS Lion a

  Just got this printer and now my macbook brand new don't jive. Can't seem to locate an updated driver to resolve the problem. Can't wait to get this printer. The mac OS has been out for some time too

  Help HP

  Hello

  Make sure that the printer is connected to your Mac, USB or via the network.

  Download and install the full feature software below:

  Be sure to select the Software from HP recommended during installation.

  http://FTP.HP.com/pub/softlib/software12/COL40169/bi-97933-1/HP_Lion_Ink_SW_v12.13.22.dmg

  Please let me know any progress,

  Shlomi

• Deskjet F340 all-in-one printer cannot scan from the solution Center

  We had a very short temporary blackout in mid-August. Who put my turn out of service until I could afford a new

  power cord. I received the new cord and my PC works fine now. I had to replace my modem because it is finally just

  stop working. My printer doesn't not have be reinstalled because I lost some functions when we had the black out.

  Now I can only print and copy from the Solution Center. There is no indication in the scanning settings. I can scan if I go to

  Scanners and cameras and use Scanner and camera wizard. But it can be a pain. I also can't any alignment

  messages after I replaced a printer cartridge. I get the alignment page but no message. It does not seem to line up OK. My

  OS is WIN XP Home Ed with SP2. It's on a Everex IMPACT GA3400 PC. My printer uses a USB connection. I think that

  some of the files I need for scanning to go from the Center of solutions some how have been removed. But I don't know which ones or

  even how to get back them. Any help would be greatly appreciated.

  Pleae insert the printer installation CD and contant go through it:

  Locate Setup\SolutionCenter\SolutionCenter.msi, right click on the file and click on repair.

  Confirm an alert during the installation.

  Search now Setup\Scan\Scan.msi, right-click, and then click on repair... to confirm an alert as before.

  Restart your PC and launch the HP Solution Center now.

  You don't see any change?

• Is the HP Officejet Pro 8500 Windows 8 compatiable

  I have a 4 or 5 years, 8500 I use wireless with a 10.8.2 iMac.  I think to install Win 8 to be accessible via Parallels and I was wondering if I'm having problems of compatibility between the printer and the computer.  I currently use the same printer wireless with a MacBook Pro with Win 7 too through Parallels without any problem.

  Hello

  The answer is Yes. You can download his full feature software and drivers from the following link:

  http://h10025.www1.HP.com/ewfrf/wc/softwareCategory?OS=4132&LC=en&cc=us&DLC=en&sw_lang=&product=3752456

  Kind regards.

• The printer Officejet Pro 8500 a cuts the words on the right side of all pages

  When I try to print a full page the words or the letters on the right side of the page that was cut about 11/2 in. from the edge of the paper.  I changed the layout of the page, but it does not help?

  Thank you for your response. No problem. I'm always happy to help you in the community forum!