Mac OSX, error starting with 2014 CC (CC works): could not find capable video game modules
I'm getting this on two different machines, running different OSX versions with different graphics cards:
Adobe Premiere Pro startup error
Adobe Premiere Pro has not found all capable video game modules. Please update your video display drivers and start over.
My computers are:
iMAC / OS X 10.9.5 / AMD Radeon HD 6970 M 2048 MB
MacBook Pro / OS X 10.10 / AMD Radeon HD 6750 M 1024 MB
Was in a chat with an Adobe person technology and they were even remotely on my computer and changed on two Adobe folders and subfolders permissions and it still didn't work. Adobe first CC seems to work. But customers all use CC 2004
Hi ufoclub,
Try this:
Go to the following locations:
1 location: In the Finder, click go > go to folder > ~/Library/Application Support/Adobe
Situation 2: Go > go to folder > ~/Library/Preferences/Adobe
Location 3: Documents > Adobe
Everywhere, rename the folders 'Adobe' to 'OldAdobe '.
Launch the first, accept the license agreement and see if it works.
Note: You will lose your customized workspaces and keyboard shortcuts.
Thank you
Regalo
Tags: Premiere
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I've updated for Premiere Pro CC 2014, all other Adobe CC 2014 software works very well, but the first does not load again. The start page (frame) happens - my computer everything slows down and after a minute or two, it freezes completely and comes up with the message: "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and start over. »
I use a macbook Pro 15 '' (2014) with 16 GB of RAM and 760 GB SSDS. "
Help, please!
Hi Brigitte,.
Go to the following location and rename the folder in the name of old_folder
User/user/library/Application Support and rename the Adobe folder
User/Library/Preferences and rename the Adobe folder
Then, go to the folder Documents and go to Adobe/Premiere pro/8.0 and rename the 8.0 folder
Make sure that you are in the library of the user if you are not sure to check out the link below.
Access the hidden user library files. Mac OS 10.7 and later versions
Kind regards
Vinay
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error - could not find capable video game modules
First Pro CS5 - does not start after you install the 5.03 update. New machine with only Adobe Master collection installed, iCore 7-980, 12 GB DDR3, 3 drives sata and Nvidia FX 3800. error - could not find capable video game modules
You may have been affected by the bug to "return to the trial" (do a forum search) where the solution is to uninstall and reinstall run the clean script 2 - 3 times
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Premiere Pro CC 2014 error 'first pro could not find capable video game modules.
Hello, I'm having a problem with Premiere Pro CC 2014. Whenever I try to open it, it displays an error saying that "Premiere pro can't find capable video game modules". In the start screen, when it starts to load, it stucks at loading "ImporterQuickTime.prm", and then displays the error. I tried to reinstall the program, update the drivers for my graphics card, delete the Temp files, rename folders called Adobe to OldAdobe, by installing the latest version of Quick Time, and a lot more that I don't remember. Surprisingly, first works in my old PC and when I say old, is OLD, it has only 1 GB of RAM, and it still works there. The PC in which that I am trying to open it, is much better, has 4 GB of RAM and runs almost all of the games and programs like CC Flash and Photoshop CC. Please help me someone, any solution will be really appreciated. Thank you and sorry for my English .
Data sheet:
OPERATING SYSTEM Microsoft Windows 7 Home Premium Version 6.1.7601 service Pack 1 Compilacion 7601 Labeltex OS Microsoft Corporation Type of system 64-bit operating system Processor AMD Athlon (TM) II X 2 logical processors , 2 main processors, 2800 Mhz, processor 2 240 RAM 4.00 GB Capture:
Hello and sorry for my delay in answering.
I could solve it, when I was trying to solve a problem I had with another program. I don't exactly know what it it solved, but if someone has the same problem, try to install .NET Framework and Visual C++ 2013 or something like that. Hope it helps and thank you all for helping me.
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I get this error at the start: could not find capable video game modules
I need help. After the installation/upgrade to CC PP 2015, I get this error message at startup:
capable video game modules is not found
Do you have any suggestions?
I did everything I can find on this subject.
1 graphics card automatic switching in System Preferences/Energy Saver unchecked
2. updated my NVIDIA CUDA software to the version of the driver 7.0.52
3 trash my preferences Pro first
All my other apps CC will launch and operate correctly.
My presentation:
MacBook Pro (retina, 15 inches, mi 2014)
Processor: 2.5 GHz Intel Core i7
Memory: 16 GB
Graphics card: NVIDIA GeForce GT 750 M 2048 MB
Hi Mary,
Thanks for all the information. It indicates that something is inconsistent with your user preferences. Follow these steps:
- First Pro CC, CC 2014 or 20141 freeze at startup or crashing everything working (Mac OS X 10.9 and later)
- Run repair permission to drive on the boot under 'Disk Utility' drive and restart the computer
Thank you
Regalo
-
Updated for first CC 2014 - now get boot error - could not find capable video game modules
I have a MacBook Pro with NVIDIA GeForce GT 750 M 2048 MB retina end 2013.
Since the update of the first CC 2014 on the launch, I get this error just after it shows the loading of "ExporterQuickTimeHost.bundle" (I tried to delete it, but he always did, so I don't think that it has nothing to do with the QuickTime plugin):
Adobe Premiere Pro startup error
Adobe Premiere Pro has not found all capable video game modules. Please update your video display drivers and start over.
I never had it in the CC version. I have the latest version of the CUDA driver: version 6.0.46 & Driver GPU: 310.40.35f08 version 8.26.21
The computer is unusable for about 4-5 minutes after it produces until it clears all the way to the top. This whole process takes up to 7-8 minutes!
This same thing happens also with Prelude CC 2014.
If anyone knows what's going on I would be very grateful.
Thanks, Maz
I found a solution that worked for me. Seems to be a permissions issue. Here is the solution I found (found here: CC 2014 startup problems: Adobe Premiere Pro):
In the finder menu, click and hold down the menu REACH. That hold the option key and the library user will appear. Click on the user's library.
In this folder, go to preferences and find the adobe folder.
Right-click on the adobe folder and click get info.
In the permissions section, & sharing, there are three names.
Everyone should say read & write beside them.
Open the lock, turn all to read and write.
Then click on the little train directly under the names or to the left of the lock and the menu drop down click on 'apply to the included items.
Then relock the lock.
Now, go to your OS hard drive and click on users, your user name, Documents.
Find the adobe folder there.
Right-click on the adobe folder and click get info.
In the permissions section, & sharing, there are three names.
Everyone should say read & write beside them.
Open the lock, turn all to read and write.
Then click on the little train directly under the names or to the left of the lock and the menu drop down click on 'apply to the included items.
The lock, the lock again.
Wait a minute. Then launch first.
This fixed it for me.
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Graphics card Intel HD 4000 - error "Premiere Pro could not find capable video game modules"
Hello
I get this error message when you start Premiere Pro (Macbook Pro - Intel HD Graphics-4000).
Update of the software/drivers has not fixed the problem.
Can anyone help?
Thank you for your support!
Hello
Try this:
Go to the following locations:
1 location: In the Finder, click go > go to folder > ~/Library/Application Support/Adobe
Situation 2: Go > go to folder > ~/Library/Preferences/Adobe
Location 3: Documents > Adobe
Everywhere, rename the folders 'Adobe' to 'OldAdobe '.
Launch the first, accept the license agreement and see if it works.
Note: You will lose your customized workspaces and keyboard shortcuts.
Thank you
Regalo
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Hello, I'm testing cc2015 Adobe Premiere Pro, I use it for my videos, but now it has stopped working. When I start it, it says ´´Premiere Pro could not find any video game capable of modules´´ and I don't know what to do, I saw a cople of solutions for mac, but not for windows ;( My PC: Intel core i5-4460 3.2 GHz, Nvidia GTX 760 2 GB, 16 GB of RAM, Windows 8.1 thank you for your attention and please help me!
Hi PepeF,
You have AVG installed anti-virus software? If so, disable or uninstall.
Thank you
Kevin -
Hello
If you already tried everything on this page: error at startup "Premiere Pro could not find capable of video playback modules"
If you have AVG Anti-Virus installed, try disabling. It worked for me in Windows 7.
Hello
Try disabling the two web services Link Scanner and shield online as in the screenshot instead of all moy.
Vinay
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Premiere Pro update for me yesterday and now when I try to open it says "Adobe Premiere Pro could not find capable video game modules. Please update your video display drivers and try again"I have. I also went on the AMD website to make sure that I have the right drivers and I do... help!
I have it! Uninstalled first & reinstalled and here we are ready to go.
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When starting Adobe Premiere Pro CS6, I get the following error message. "Adobe Premiere Pro can't find capable video game modules. Please update your video display drivers and start over. "It does not work on After Effects, and the program runs successfully. Premiere Pro does not open, and in the start of the window is the last thing the status line says until the error message occurs: "loading ImporterQuikTime.prm".
I added a NVidia GPU card in my system and have installed the latest video drivers from the site NVidida (GeForce 310,70). This did not help. I have QuickTime on my computer, but do not know if it should be in a certain file location.
I also went to BIOS after installing the GPU and disabled internal chart, but that did not help either one. Don't know what to do next. Any suggestions?
Thank you
Rhoadman
You can make permanent in the same properties dialog box so that clicking on the icon works.
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Have tried all the adobe offers solutions, but also updates to the OS, uninstalled and reinstalled. After effects also blocks. What is going on?
I spent the weekend trying to solve this problem: when I run the first Pro CC it crashes on the home screen with the message: "cannot find capable video game modules. Please update the drivers and try again. I am running on a Macbook Pro 2014 10.9.4 Mavericks. I updated the graphics/video drivers, made sure that all updates are underway on the OS, uninstalled and reinstalled the program and even changed the region/language settings as suggested on some forums online. I've tried every suggestion to Adobe for the problem. After Effects hangs before the splash screen. What happens here? When it comes to Apple they say is Adobe - I just need to program that I pay to work.
Hello
Please go to the following location to move the Adobe folder on the desktop,
User library > Application support >
User library > preferences >
Make sure that you are in the library user not in the library system.
Access the hidden user library files. Mac OS 10.7 and later versions
Please rename the Adobe folder in the documents to old.adobe
Now try and launch.
Hope that helps.
Thank you
Mohd Naseem.
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Mac OSX, error starting with 2014 CC (CC works): could not find capable video game modules
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