Mac OSx Sierra Time Machine WD my cloud

Since upgrading to Mac OSX Sierra my Macbook Pro and Macbook Air are not capable of doing Time Machine back Ups to a WD MyCloud drive that is connected to our router.

We have updated the firmware on the WD My Cloud drive to the latest version and contacted WD on this problem, so far they have not come with a solution to the problem.

If you open Time Machine preferences and then observe what happens, by hitting 'Back Up Now' systems do "Looking to save the disc" then "Preparing backup" then stop and then go back to the status of 'rest' without backup anything to the top at all. It is the same on both machines. You can see here: Time Machine Back Up My Cloud

Notice how the drive icon changes to the point where it stops working and then goes to the other drive which is a USB.

Now, to complicate the issue further... an iMac connected via Ethernet to the router can go back to the My Cloud drive perfectly as before. If Apple changed something with the wireless protocols I think but that?

Hi stevefrompembury,

Thanks for posting in the Community Support from Apple! I understand that your or your Mac back up Time machine since the update. Backups are certainly crucial to ensure that your data remains secure, so I'm happy to offer some suggestions.

You have already tried a few milestones. I recommend you take a look through this article so that you have covered all the steps mentioned, including the section titled 'Control your readers': If you can not back up or restore your Mac with Time Machine

See you soon!

Tags: Mac OS & System Software

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