MacAir slow Yosemite 10.10.5 running. Can anyone interpret this info from Etrecheck?

My system has been Beach balling excessively lately. I recently installed Norton AV, which may be the main issue. I ran EtreCheck, with the following result; someone knows how to interpret it, and I'd do anything other that uninstall Norton? Thank you.


EtreCheck version: 2.9.12 (265)

Report generated 2016-05-16 11:09:46

Download EtreCheck from https://etrecheck.com

Time 01:54

Performance: Excellent

Click the [Support] links to help with non-Apple products.

Click [details] for more information on this line.

Problem: Beachballing

Hardware Information:

MacBook Air (13 inch, mid 2011)

[Data sheet] - [User Guide] - [warranty & Service]

MacBook Air - model: MacBookAir4, 2

1 1.7 GHz Intel Core i5 CPU: 2 strands

4 GB RAM not extensible

BANK 0/DIMM0

OK 2 GB DDR3 1333 MHz

BANK 1/DIMM0

OK 2 GB DDR3 1333 MHz

Bluetooth: Old - transfer/Airdrop2 not supported

Wireless: en0: 802.11 a/b/g/n

Battery: Health = Normal - Cycle count = 237

Video information:

Intel HD Graphics 3000

Color LCD 1440 x 900

Software:

OS X Yosemite 10.10.5 (14F1605) - since the start time: about 2 days

Disc information:

SM128C SSD APPLE disk0: (121,33 GB) (Solid State - TRIM: Yes)

EFI (disk0s1) < not mounted >: 210 MB

Macintosh HD (disk0s2) /: 120,47 go-go (89,67 free)

Recovery HD (disk0s3) < not mounted > [recovery]: 650 MB

USB information:

Apple internal memory card reader

Camera FaceTime from Apple Inc. (built-in)

Apple Inc. Apple keyboard / Trackpad

Apple Inc. BRCM20702 hub.

Apple Inc. Bluetooth USB host controller.

Lightning information:

Apple Inc. Thunderbolt_bus.

Guardian:

Mac App Store and identified developers

Kernel extensions:

/ Library/Extensions

[loading] com.symantec.kext.SymAPComm (12.9.1f13 - SDK 10.8 - 2016-05-01) [Support]

com.Symantec.kext.FileSecurity [no charge] (12.9.1 - SDK 10.8 - 2016-05-01) [Support]

[loading] com.symantec.kext.fw (5.6 - SDK 10.8 - 2016-05-01) [Support]

[loading] com.symantec.kext.internetSecurity (5.7 - 10.8 SDK - 2016-05-01) [Support]

[loading] com.symantec.kext.ips (3.10.4 - SDK 10.8 - 2016-05-01) [Support]

[loading] com.symantec.kext.pf (5.9.1 - SDK 10.8 - 2016-05-01) [Support]

Launch system officers:

[loaded] 5 tasks of Apple

[loading] 145 tasks Apple

[operation] 46 tasks Apple

[killed] 16 tasks Apple

16 killed processes lack of RAM

Launch system demons:

[loaded] 48 tasks Apple

[loading] 135 tasks Apple

[operation] 63 tasks Apple

[killed] 16 tasks Apple

16 killed processes lack of RAM

Launch officers:

[loading] com.citrix.AuthManager_Mac.plist (2014-11-18) [Support]

[operation] com.citrix.ReceiverHelper.plist (2014-11-18) [Support]

[operation] com.citrix.ServiceRecords.plist (2014-11-18) [Support]

[failure] com.symantec.errorreporter - periodicagent.plist (2016-05-01) [Support]

[loading] com.symantec.nis.application.plist (2015-09-22) [Support]

[operation] com.symantec.uiagent.application.plist (2013-01-16) [Support]

Launch demons:

[failure] com.adobe.fpsaud.plist (2016-04-15) [Support]

[operation] com.symantec.deepsight - extractor.plist (2013-01-24), [Support]

[failure] com.symantec.errorreporter - periodic.plist (2016-05-01) [Support]

[loading] com.symantec.liveupdate.daemon.ondemand.plist (2014-09-23) [Support]

[loading] com.symantec.liveupdate.daemon.plist (2014-09-23) [Support]

[failure] com.symantec.nav.migrateqtf.plist (2015-09-17) [Support]

[operation] com.symantec.sharedsettings.plist (2015-08-13) [Support]

[operation] com.symantec.symdaemon.plist (2014-09-17) [Support]

User launch officers:

[loading] com.google.keystone.agent.plist (2016-03-06) [Support]

Items in user login:

iTunesHelper Application (/ Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)

Agent application of file transfer Android (~/Library/Application Support/Google/Android File transfer/Android File Transfer Agent.app)

Dropbox application (/ Applications/Dropbox.app)

Other applications:

[ongoing] com.getdropbox.dropbox.17072

[ongoing] com.Google.Android.mtpagent.48312

[loading] 360 tasks Apple

[operation] 136 tasks Apple

[killed] 33 tasks Apple

Plug-ins Internet:

CitrixICAClientPlugIn: 11.9.0 - SDK 10.9 (2014-11-18) [Support]

QuickTime Plugin: 7.7.3 (2015-10-26)

Flash Player: 21.0.0.226 - SDK 10.6 (2016-04-23) obsolete! Update

FlashPlayer - 10.6: 21.0.0.226 - SDK 10.6 (2016-04-23) [Support]

NortonInternetSecurityBF: 1.11.0 - SDK 10.6 (2016-05-01) [Support]

Default browser: 600 - SDK 10.10 (2015-09-10)

Safari extensions:

Norton Internet Security - Symantec Corp. - http://macplugin.norton.com/?ext=NIS (2016-02-11)

3rd party preference panes:

Flash Player (2016-04-15) [Support]

Norton\nQuickMenu (2016-05-01) [Support]

Time Machine:

Time Machine not configured!

Top of page process CPU:

28% WindowServer

2% fontd

kernel_task 2%

0% loginwindow

0% SystemUIServer

Top of page process of memory:

Com.apple.WebKit.WebContent (3) 971 MB

Kernel_task 433 MB

SymDaemon 172 MB

Com.apple.WebKit.Plugin.64 164 MB

Mdworker (10) 123 MB

Virtual memory information:

29 MB of free RAM

3.97 GB used RAM (524 MB cache)

132 MB used Swap

Diagnostic information:

May 14, 2016, 06:22:40 /Library/Logs/DiagnosticReports/SymDaemon_2016-05-14-062240_[redacted].crash

/ Library/Application Support/Symantec/*/SymDaemon.bundle/Contents/MacOS/SymDaemon

May 13, 2016, 17:33:20 self-test - spent

1. remove the Symantec/Norton software.

https://support.Norton.com/SP/en/us/home/current/solutions/v64924250_EndUserProf ile_en_us #v98528077

2. There is problem of not having enough RAM and RAM is not extensible.

I hope that removing the software Norton will help.

Best.

Tags: Notebooks

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