MacBook: An error occurred during activation. Try again

HI, I use MBP and this problem has been persistent for more than 5 months now.

I'm on El Capitan version 10.11.6. I get the message "an error occurred during activation, try again" when I try to Sign In.

My Internet speed is ok, ok account password. Already connected to iCloud and App Store with the same password. IMessage + Facetime, I am not able to connect.

Help, please. Thank you

Using two-step verification or two-factor authentication?  If so, you need passwords for specific app for FaceTime and Messages.

Passwords using specific app - Apple Support

If this is not the case, see this article.  It is written for iOS, but if you translate the suggestions in other similar to OS X, it should solve your problem.

If you get an error when you try to activate FaceTime - Apple Support or iMessage

Tags: Mac OS & System Software

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